Understanding of digital systems and its functionality: Support and promote digital banking with knowledge of all online and app-based banking solutions, online/mobile banking setup, login, and password resets while offering advice in using various digital solutions like bill pay, mobile deposit, alerts, online transfers, payments, etc. Engage with customers and establish rapport that encourages further engagementAssist team in achieving branch goalsProvide excellent customer serviceRemain flexible to accommodate branch staffing needsWork independently and manage their timeFollow policies and procedures, maintain accuracyFollow through on daily, weekly and monthly tasksContribute to branch meetings and culture.