What you'll do:Customer Experience (90%)* Deliver the Rothy's Experience to every customer-a best in class service experience rooted in Rothy's values-consistently embodying the brand through presentation, communication, and product expertise* Drive personal sales and results and contribute to team goals* Create lasting relationships with our customers by engaging in strong clienteling practices* Contribute to a positive, inclusive, and service driven store culture by modeling collaborative, team focused behaviorOperational Excellence (10%)* Execute assigned responsibilities accurately as part of daily store operations, including stock replenishment, visual merchandising support, and store organization and cleanliness* Demonstrate knowledge of store operations and policies, following established procedures and SOPs to ensure operational excellence and complianceYou are:* Guided by Rothy's values and committed to fostering a welcoming, service driven environment:* Embrace Possibility. We take pride in building lasting relationships with our customers-getting to know their style, anticipating their needs, and creating personalized experiences that make them feel truly seen and supported.