Serve as the point person for collection activities related to student housing and meal plan fees; receive reports of outstanding student accounts; track payments, develop payment plans, monitor accounts each semester; perform collection activities: email, telephone, letters, in-person contacts; prepare reports of outstanding receivables; prepare "Three Day Notice to Quit” letters for non-payment of fees. In compliance with state and federal crime awareness and campus security legislation, including the Jeanne Clery Campus Safety Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at Cal Poly Pomona’s Annual Security Report and Cal Poly Pomona’s Annual Fire Safety Report .