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Relevant work experiences for this position include any prior supervisory roles, which demonstrate leadership capabilities, as well as customer service positions that highlight the ability to interact effectively with clientele. Provide pastry/dessert items for large scale catering functions, daily dining hall consumption, specialty ?shops? on campus, black tie affairs, food truck, farmers market events etc.

<div><div style="padding:10px 0px;border:1px solid transparent"><div style="font-size:16px;word-wrap:break-word"><h2 style="font-size:1em;margin:0px">Job Description</h2></div><div><p>The Executive Pastry Chef is responsible for overseeing the pastry department on the campus of the University of Delaware & all that the baking program encompasses, ensuring the highest quality of desserts and baked goods. This role involves creative direction, menu development, and management of the pastry team, while maintaining a focus on innovation and excellence in culinary presentation.</p></div></div><div style="padding:10px 0px;border:1px solid transparent"><div style="font-size:16px;word-wrap:break-word"><h2 style="font-size:1em;margin:0px">Job Responsibilities</h2></div><div><ul><li>Lead and train pastry staff, providing guidance on techniques and presentation standards.</li><li>Develop and design new dessert recipes, keeping up with industry trends and customer preferences.</li><li>Manage inventory of ingredients and supplies, ensuring all items are fresh and properly stored.</li><li>Coordinate work schedules for pastry team members to ensure adequate coverage during peak times.</li><li>Monitor food safety and sanitation practices within the pastry kitchen to comply with health regulations.</li><li>Maintain and manage food cost budgets, aiming to meet or exceed budget targets for the pastry department.</li><li>Collaborate with other kitchen staff and management to create cohesive menu offerings and special event desserts.</li><li>Oversee the presentation and quality control of all pastry items served to customers.</li><li>Provide pastry/dessert items for large scale catering functions, daily dining hall consumption, specialty ?shops? on campus, black tie affairs, food truck, farmers market events etc.</li><li>Collaborate with the Resident District Chef to determine areas for opportunity, consistent innovation & evolution of the campus baking program.</li><li>Typical work environment is a kitchen setting with occasional requirements for event attendance</li></ul><p>At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.?? </p></div></div><div style="padding:10px 0px;border:1px solid transparent"><div style="font-size:16px;word-wrap:break-word"><h2 style="font-size:1em;margin:0px">Qualifications</h2></div><div><p>The Executive Pastry Chef is expected to have extensive experience in the culinary field, particularly in pastry arts, ranging from a minimum of 5 to 10 years and 3-5 years of management experience.</p><p>Relevant work experiences for this position include any prior supervisory roles, which demonstrate leadership capabilities, as well as customer service positions that highlight the ability to interact effectively with clientele. Additionally, experience in project management can be beneficial, particularly in overseeing large-scale pastry operations or special events.</p><p>   </p><p>Additional Qualifications:</p><ul><li>Candidates must have an associate's or bachelor's degree in pastry arts, culinary arts, or a related field from an accredited culinary school or relevant experience in similar roles</li><li>Serv-Safe certification is required.</li><li>Result oriented, proactive, innovative leader with an ability to lead and improvise in all situations</li><li>Ambitious, target driven and trend-setting manager</li><li>Good interpersonal, People management and Leadership Team & customer focus</li><li>Able to work with mixed nationalities and different cultures</li><li>Positive thinker, innovator</li></ul></div></div><div style="padding:10px 0px;border:1px solid transparent"><div style="font-size:16px;word-wrap:break-word"><h2 style="font-size:1em;margin:0px">Education</h2></div><div></div></div><div style="padding:10px 0px;border:1px solid transparent"><div style="font-size:16px;word-wrap:break-word"><h2 style="font-size:1em;margin:0px">About Aramark</h2></div><div><p><b>Our Mission</b></p><p>Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.</p><p>At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. </p><p><b>About Aramark</b></p><p>The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at <a href="http://www.aramarkcareers.com" rel="nofollow">http://www.aramarkcareers.com</a> or connect with us on <a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2FAramarkCareers&data=04%7C01%7CZubarev-Roman%40aramark.com%7Cd95531f1958f4c8be92608d930cd3bed%7Cb1519f0f2dbf4e21bf34a686ce97588a%7C0%7C0%7C637594480295643289%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=FStKmW3AoNZb2vJnR%2FQQ65UlkGbWjN%2B0YzJ0Pl3Vpcs%3D&reserved=0" rel="nofollow">Facebook</a>, <a href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Finstagram.com%2Faramarkcareers&data=04%7C01%7CZubarev-Roman%40aramark.com%7Cd95531f1958f4c8be92608d930cd3bed%7Cb1519f0f2dbf4e21bf34a686ce97588a%7C0%7C0%7C637594480295653284%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=kdMgnbALw10003oI5eCv3mUef0FKb%2BAuVM38jJD%2BTEM%3D&reserved=0" rel="nofollow">Instagram</a> and <a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Faramarkcareers&data=04%7C01%7CZubarev-Roman%40aramark.com%7Cd95531f1958f4c8be92608d930cd3bed%7Cb1519f0f2dbf4e21bf34a686ce97588a%7C0%7C0%7C637594480295653284%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=aDi0EMVcAG61WwWR7WpIUFcvNiqtIRl5d8p%2BKAdrL2c%3D&reserved=0" rel="nofollow">Twitter</a>.</p></div></div></div>

<p>We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.</P>

<p><b>Innovation inspired by you</b><br>
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences. </p>

<p>Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.</p>

<p><b>Beyond great service</b><br>
Another key part of what makes us different is something we call service excellence.</p>

<p>To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.</p>

<p>We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.<p>

<p><b>Our people make all the difference—we make sure of it</b><br>
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.</p>

<p>We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training. </p>

<p>The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.</p>

Aramark

Executive Pastry Chef - University of Delaware

Bakery Department

Budget Management

Budgeting

Catering Services

Cook Dishes

Cost Control

Customer Relations

Customer Support/Service

Employee Orientation

Equal Employment Opportunity (EEO)

Exceeded Sales Goal

Food Safety

Industry/Trade Analysis

Interpersonal Skills

Inventory Management

Leadership

Menu Development

People Management

Project/Program Management

Quality Control

Recipe Development

Regulations

Sanitation

Set Goals

Staff Training

Team Lead/Manager

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The teaching hospital is designed to accommodate multiple specialty departments, including anesthesia, cardiology, clinical pathology, dermatology, dentistry and oral surgery, diagnostic imaging, emergency/critical care, exotics, internal medicine, neurology, oncology, ophthalmology, surgery, radiology and a full pharmacy with sterile compounding capabilities. Client Service Representatives will rotate working across multiple departments to include Emergency, Specialty and Primary Care to gain exposure to different areas of service and workflow, while continuing to learn and build their skills.

HOUR

<p>Client Service Representative
Shreiber School of Veterinary Medicine of Rowan University</p><p>Work type: Full-Time
Location: Glassboro, New Jersey
Category: School of Veterinary Medicine</p><p>Do you want to be part of a team that will elevate you, value you, and help you grow in your career? Are you passionate about client service and patient care? If this sounds like you, join our team of veterinary professionals coming together to build the foundation for the very first veterinary school and teaching hospital in NJ. It is more than a job; its a purpose!</p><p>Position Summary:
The Shreiber School of Veterinary Medicine of Rowan University (SSVM) is seeking Client Service Representatives to join our new veterinary program and teaching hospital. The hospital is located 1.5 miles from our main Glassboro campus.</p><p>SSVM is a new and innovative veterinary teaching hospital for small animals, equipped with state-of-the-art equipment. The teaching hospital is designed to accommodate multiple specialty departments, including anesthesia, cardiology, clinical pathology, dermatology, dentistry and oral surgery, diagnostic imaging, emergency/critical care, exotics, internal medicine, neurology, oncology, ophthalmology, surgery, radiology and a full pharmacy with sterile compounding capabilities. Our top priorities are delivering excellent client and patient care in addition to training graduates who are competent, confident, and ready from day one.</p><p>The Client Service Representative position will be responsible for providing excellent client service in the veterinary teaching hospital and will report directly to the Client Service Manager. Client Service Representatives will rotate working across multiple departments to include Emergency, Specialty and Primary Care to gain exposure to different areas of service and workflow, while continuing to learn and build their skills. Client Service Representatives are the first point of contact for our teaching hospital and are responsible for delivering the highest level of customer service to our community.</p><p>This role requires individuals to work on-site and is not available as a remote position.</p><p>Essential Duties and Responsibilities:</p><ul><li>Greet clients and their pets with professionalism and a friendly demeanor.</li><li>Provide excellent customer service to our clients.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Utilize multiple software programs and complete tasks simultaneously.</li><li>Have excellent phone etiquette and communication skills.</li><li>Support clinicians and veterinary technical staff by providing client communication, education, advocacy, and support throughout the client and patient visit.</li><li>Schedule, edit, cancel, and confirm appointments.</li><li>Demonstrate a commitment to supporting a collaborative, positive, and collegial work environment.</li><li>Demonstrate strong problem-solving and critical thinking skills.</li><li>Answer calls, client questions, and process client requests promptly.</li><li>Accurately process payments and discuss payment options with clients.</li><li>Have a thorough understanding and knowledge of our services offered and be able to communicate this information to clients and referring veterinarians.</li><li>Request and send medical records as needed.</li><li>Communicate and process aftercare arrangements with clients.</li><li>Maintain organized communication between clients, referring veterinarians, vendors, and other relevant parties.</li><li>Scan and attach necessary paperwork to client or patient medical records.</li><li>Maintain a community email inbox.</li><li>Other tasks and responsibilities as assigned by leadership.</li></ul><p>Required Qualifications:</p><ul><li>H.S. Diploma or GED</li><li>Minimum of one (1) year experience in client service within a Specialty, Emergency or Primary Care veterinary practice.</li><li>Professional communication skills, both written and verbal.</li><li>Previous experience related to phone etiquette and client service skills.</li><li>Ability to maintain a high level of professionalism in emotional, sensitive, and stressful situations.</li><li>Basic understanding of medical terminology, medications, and common procedures.</li><li>Must be willing to work flexible hours and weekends as needed, including a rotational holiday schedule.</li></ul><p>Preferred Qualifications:</p><ul><li>Three (3) or more years of experience in a veterinary client service or technician role within an Emergency, Specialty, and/or Primary Care practice.</li><li>Previous experience working in a teaching environment.</li><li>Advanced understanding of medical terminology, medications, and common procedures.</li><li>EzyVet and VetRadar software experience.</li><li>Excellent communication and interpersonal skills, and high emotional intelligence.</li></ul><p>Schedule:</p><ul><li>8-hour and 10-hour shifts available.</li><li>We are currently hiring for day, swing, and night shifts, which will include rotating weekends and holiday coverage.</li></ul><p>Working Conditions:
Hazards:
Veterinary workers may be exposed to hazards like slips, trips, and falls. They may also be exposed to unpleasant odors, noises, and animal feces and urine. When working with animals that are frightened or in pain, veterinary workers risk being bitten, kicked, or scratched.</p><p>Veterinary workers may be exposed to hazards like bloodborne pathogens, hazardous drugs, radiation, toxic waste, and chemical hazards such as disinfectants, pesticides, and latex.</p><p>Animals:
The types of animals treated at a veterinary hospital can affect the working conditions. Our teaching hospital may consist of, but is not limited to, the following types of animals: small mammals, large mammals, livestock, reptiles, avians, and other exotic animals.</p><p>Note: The Client Service Representative role is a NON-animal handling position.</p><p>Salary Range:
The starting rate for each level is equivalent to the probationary rate listed below based on the collective bargaining unit guidelines. After completion of a six-month probationary period, the employees pay can increase to the "Job Rate" for that position. Depending on experience, the candidate may be hired at the Job Rate to start.</p><p>Employees must have 4+ years of applicable experience to be hired above the probationary rate per the collective bargaining agreement.</p><ul><li>Min - $18.63/hr</li><li>Mid - $19.28/hr</li><li>Max - $19.85/hr</li></ul><p>Commensurate with qualifications and experience.</p><p>Benefits:
For eligible employees, benefits include:</p><ul><li>Comprehensive NJ State health, dental and retirement benefits.</li><li>Extensive accrued time off/paid holidays.</li><li>Tuition reimbursement for employee, spouse, and dependents to attend Rowan University, Glassboro. (Tuition reimbursement will apply to undergraduate degrees only for spouse and dependents).</li></ul><p>For more detailed information, please visit: <a href="https://sites.rowan.edu/hr/benefits/" rel="nofollow">https://sites.rowan.edu/hr/benefits/</a></p><p>Extensive accrued time off/paid holidays:</p><ul><li>22 vacation/float days per year</li><li>12 sick days per year</li><li>9 paid holidays per year</li></ul><p>Tuition waiver for employee, spouse, and dependents to attend Rowan University, Glassboro. (Tuition reimbursement will apply to undergraduate degrees only for spouses and dependents after one year of employment).</p><p>Information about the institution:
A top 100 national public research institution, Rowan University offers bachelors through doctoral and professional programs in person and online to 23,000 students through its main campus in Glassboro, N.J., its medical school campuses in Camden and Stratford, and five others. The University has earned national recognition for innovation, commitment to high-quality, affordable education, and developing public-private partnerships. A Carnegie-classified R2 (high research activity) institution, Rowan has been recognized as the fourth fastest-growing public research university, as reported by The Chronicle of Higher Education.</p><p>For more information on Rowan University, click here.</p><p>The Shreiber School of Veterinary Medicine is located on the Glassboro, New Jersey west campus, 22 miles southeast of Philadelphia. The Shreiber School of Veterinary Medicine plans to admit its first class of DVM students in 2025. Facilities will include an academic teaching facility aimed at the delivery of pre-clinical training, a small animal teaching hospital, and a research facility.</p><p>All qualified applicants will receive consideration for employment without regard to age, ethnicity, race, religion, sex, gender identity or expression, genetic information, marital status, national origin, (dis)ability status, military status, and other NJ protected classes. Rowan University does not discriminate on the basis of sex in its educational programs and activities, including employment as required by Title IX. Rowan is committed to providing access, equal opportunity, and reasonable accommodation for individuals with (dis)abilities.</p><p>As a state public University, Rowan employees are eligible to participate in the federal Public Service Loan Forgiveness program. More information on this program is available at <a href="https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service" rel="nofollow">https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service</a>.</p><p>Notes:</p><ul><li>Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.</li><li>Rowan University offers a generous benefits package, which can be viewed at <a href="https://sites.rowan.edu/hr/benefits" rel="nofollow">https://sites.rowan.edu/hr/benefits</a>.</li><li>The job posting will remain active until all positions are filled.</li></ul>

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Client Service Representative - Shreiber School of Veterinary Medicine of Rowan University

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