Services may include data architecture and design, application development to support new business processes, refinement and automation of existing processes, enterprise system integrations, UX/UI improvements, accessibility enhancements, quality assurance, performance optimization, and scalable solutions that improve operational efficiency and customer engagement. Required 8 Years UX/usability: design systems, wireframing and prototyping, responsive web design, user journey mapping, streamlined alert creation Required 5 Years UX/usability: oversight workflows that reduce cognitive load in time-sensitive MICC operations.