NewUX Designer Mitchell MartinUX DesignerJersey City, NJ$65–$75 / hourBy applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. • Design user experiences for data-driven applications, focusing on intuitive interfaces.
Information Architect MDMS Recruiting LLCInformation ArchitectNew York, NY$45–$70 / hourContractorIntegrate AI to automate tagging, content suggestions, and user experience optimization based on IA principles. Ensure the global corporate intranet's content is organized intuitively to.
Senior User Experience Designer InCloud, LLCSenior User Experience DesignerNY$167,000–$234,000 / yearWe're looking for someone excited to champion user insights and drive value by exploring user behavior and feedback, masterfully demo and understand product facets within the Ontra ecosystem, strategically prioritize innovative features while staying ahead of industry trends, and lead a team in delivering seamless, well-designed user experiences. If you are a highly empathetic Senior User Experience Designer who thrives on user-focused design, embraces emerging AI technologies to elevate user experiences, and collaborates seamlessly with multidisciplinary teams, we'd love to get to know you!
User Experience Design Expert SAP SEUser Experience Design ExpertNew York, NY$162,524–$276,340 / yearEducation and Occupational Experience: Bachelor's degree or foreign equivalent in Visual Design, Human Computer Interaction, Experience Design, Visual Arts, Human Computer Engineering, or a related field of study and seven (7) years of progressive post-baccalaureate experience in the job offered or related occupation. Qualifications/Skills and Competencies Experience: Experience must include four (4) years involving each of the following: Facilitating design thinking workshops; Customer journey frameworks; Leading cross-functional working teams across multiple departments within a company or organization; and.
Director User Experience eCommerce 1-800-Flowers.com IncDirector User Experience eCommerceJericho, NYWe are seeking a Director of UX who instinctively "puts the customer hat back on" in every decision, someone who champions experiences that serve real user needs first, not just internal assumptions. This role will lead the UX vision for our eCommerce ecosystem, ensuring every interaction, from discovery to checkout to post-purchase, is intuitive, frictionless, and grounded in a deep understanding of customer behavior.
User Experience Designer MercorUser Experience DesignerNew York, New YorkRemote$50–$125 / hourFor details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome. Mercor connects elite creative and technical talent with leading AI research labs.
Vice President, User Experience & Human Factors Ipsos SAVice President, User Experience & Human FactorsNew York, NY$165,000–$175,000 / yearWith over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. This might be the job for you if you have: Bachelors degree in human factors, HCI, Psychology, Industrial Engineering, Industrial Design, Visual Design, Behavioral Sciences or equivalent experience is required (Masters degree or higher preferred).
User Experience Designer, AI Solutions McDermott Will & Emery LLPUser Experience Designer, AI SolutionsNew York, NY$110,000–$169,000 / yearWe''re looking for a UX Designer to serve as the design authority across our AI Solutions Delivery team: advising analysts on UX approaches, setting the quality bar for every user-facing solution we ship, and stepping in to drive design directly when it matters most. Experience designing for complex workflows - multi-step processes, data-dense interfaces, or tools used by professional or expert users.
Product Manager - Data User Experience - BQuant BloombergProduct Manager - Data User Experience - BQuantNew York, NY$140,000–$295,000 / yearYou will also serve as the primary liaison to Bloomberg’s data-producing teams, and will work closely with Engineering, Quants, and other product managers to ensure the platform enables a wide range of use cases, from exploratory research to production-grade applications. BQuant reimagines the Bloomberg experience by putting code at its core - it brings together the cutting edge of our Data, API, and AI strategies to enable unprecedented customization and time-to-value for our code-aware users, and in a manner that is instantly available.
User Experience Designer Seven Seven SoftwaresUser Experience DesignerNewark, NJKey Job ResponsibilitiesDefine the design (experience) strategy leading and facilitating working sessions with stakeholders and business partners, utilizing the Discovery Canvas Approach, to unpack and highlight the problem statement that seeks to identify the Opportunity, Response, Impact, Outcome. Lead the holistic, end-to-end, Human Centered Design efforts for the team, ensuring the successful delivery of a best-in-class, customer centric outcome.
VP of User Experience InCloud, LLCVP of User ExperienceNY$260,000–$390,000 / yearDesign Thinking & Strategy: Champion human-centered design practices across the organization, partnering with Product and Engineering to frame problems clearly, validate assumptions early, and drive decisions rooted in user insight, including translating that thinking into compelling narratives for C-suite and non-technical stakeholders. We're looking for someone who leads with curiosity and empathy, builds and develops high-performing design teams, and brings the craft and strategic vision to deliver intuitive, valuable product experiences across all surfaces.
Director, IT End User Experience HinesDirector, IT End User ExperienceNew York, New York$190,000–$240,000 / yearThe Director will lead a small, highly specialized global team and work closely with IT Support, IT Asset Management, Facilities, InfoSec, and cross functional IT teams to ensure a consistent, secure, and high-quality end-user experience across all corporate locations. While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward.
Associate User Experience Director - Visa Freelance AKQA IncAssociate User Experience Director - Visa FreelanceNew York, NY$4,000–$5,000 / weekWe unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. User Experience leaders at AKQA apply artistry and craftsmanship to strategic insights, designing articulate, beautiful and impactful customer experiences across a wide variety of channels and devices.
Head of User Experience InCloud, LLCHead of User ExperienceNYRemote$260,000–$390,000 / yearIf you are a future-focused UX leader who pairs bold strategic vision with deep expertise in AI-first and agentic experiences-designing systems where intelligent agents do the work and humans guide, supervise, and trust the outcomes-we'd love to get to know you! Powered by industry-leading AI, data from over 2 million contracts, and a global network of legal professionals, Ontra automates critical private market workflows across the fund lifecycle.
Manager, User Experience (UX) Gibson DunnManager, User Experience (UX)New York City, New YorkEnsure the operational availability and maintenance of all computer-related equipment, including PCs, printers, laptops, smartphones, data communication equipment, audio-visual systems, and when directed by IT Operations, servers and network infrastructure. Based in New York, the Manager, User Experience will have the primary responsibility of overseeing all IT local support staff in the New York ensuring the effective and efficient delivery of IT services.
IT Support Analyst End User Technology & Experience Hines Interests Limited PartnershipIT Support Analyst End User Technology & ExperienceNew York, NY$78,000–$100,000 / yearWhile our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines'' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. The position partners closely with IT leadership, Facilities, and cross-functional teams to support office technology operations, office moves, and continuous improvement of end-user services.
Director, IT End User Experience Hines Interests Limited PartnershipDirector, IT End User ExperienceNew York, NY$190,000–$240,000 / yearThe Director will lead a small, highly specialized global team and work closely with IT Support, IT Asset Management, Facilities, InfoSec, and cross functional IT teams to ensure a consistent, secure, and high-quality end-user experience across all corporate locations. While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines'' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward.
IT Support Analyst - End User Technology & Experience HinesIT Support Analyst - End User Technology & ExperienceNew York, New York$115,000–$130,000 / yearWhile our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. The position partners closely with IT leadership, Facilities, and cross-functional teams to support office technology operations, office moves, and continuous improvement of end-user services.
User Experience Design, Vice President - AI for CIB Operations JPMorgan Chase Bank, N.A.User Experience Design, Vice President - AI for CIB OperationsNew York, NYFull timeAs a Vice President Experience Design Lead in the AI for CIB Operations team, you will play a pivotal role in shaping the user experience across our products and services-including the design and development of Conversational AI chat tools for Operations Teams. Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric and employee-centric decision-making.
Senior User Experience Researcher Angi IncSenior User Experience ResearcherNYRemote$130,000–$180,000 / yearOn the other side, youll own a portfolio of customer experience metrics programs - tracking how users feel and behave across key moments in the Angi journey, measuring the impact of product changes over time, and building the longitudinal understanding that keeps the team grounded in whats actually happening for customers. Your in-house product experience gave you: familiarity with how product roadmaps, sprint cycles, and metrics work; an understanding of how research earns trust and gets used in a fast-moving team; and a track record of insights that influenced real decisions.
User Experience Product Designer Verisk Analytics IncUser Experience Product DesignerJersey City, NJUnsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Specialty Business Solutions - provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance.
Senior User Experience Designer, Associate - AI-Enabled Journeys JPMorgan Chase Bank, N.A.Senior User Experience Designer, Associate - AI-Enabled JourneysBrooklyn, NYFull timeSpecifically, you will design AI-enabled customer and employee experiences that activate key use cases-e.g., onboarding & account opening, money movement & payments, lending servicing, banker productivity, alerts/communications-in partnership with Product, Tech, and Data. Designers play a critical role in human-centered AI: defining the problem, aligning to controls, crafting transparent interactions, and measuring outcomes that matter to customers, bankers, and the business.
VP - End User Technology and Experience New York Life Insurance CompanyVP - End User Technology and ExperienceNew York, NY$230,000–$275,000 / yearDevelop and execute a holistic strategy for modern workplace technology—including endpoint management, unified communications, collaboration tools, AV infrastructure, and workplace automation tools leveraging RAG and Agentic AI Technologies. Architect of future state technology servicing building autonomous technology support services with technologies such as Moveworks, Nexthink, custom developed AI driven experiences.
Director, End User Services Compass PathwaysDirector, End User ServicesNew York, NY$210,000–$260,000 / yearCOMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD) due to the pressing unmet need in this area. We are seeking a hands-on, execution-focused Director, End User Services (EUS) to lead delivery and continuous improvement of end user-facing IT services across the United States and United Kingdom.
Director, End User Services Compass Pathways PlcDirector, End User ServicesNew York, NY$210,000–$260,000 / yearCOMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD) due to the pressing unmet need in this area. We are seeking a hands-on, execution-focused Director, End User Services (EUS) to lead delivery and continuous improvement of end user-facing IT services across the United States and United Kingdom.
Lead, User Intelligence Research Capital One Financial CorpLead, User Intelligence ResearchNew York, NY$164,800–$188,100 / yearProvide rapid testing within the product development lifecycle: Utilize and evolve research agents and research platforms to accelerate learning velocity: extracting insights from existing intelligence repositories, conducting rapid discovery, concept, content, and usability testing. This is a high-level individual contributor role that requires a mastery of project leadership, technical fluency, business acumen, and the ability to produce actionable insights and encourage activation to ensure the development of useful and usable experiences.
IT Manager | End User Support Lead Macpower Digital Assets Edge Private LimitedIT Manager | End User Support LeadNew York, NYRemote$90–$100 / hourEffective stakeholder management skills, ensuring seamless cross-functional collaboration, risk mitigation, and clear communication across technical and business teams. Proven Project Management background with over 5 years of experience leading IT user support initiatives and improving service delivery.
Senior Manager, Research & User Intelligence (Card Platforms & Data) Capital One Financial CorpSenior Manager, Research & User Intelligence (Card Platforms & Data)New York, NY$200,700–$229,100 / yearPrioritize and lead rapid testing within the product development lifecycle: Create and evolve research agents and research platforms to accelerate learning velocity: extracting insights from existing intelligence repositories, conducting rapid discovery, concept, content, and usability testing. Responsibilities: Optimize and Scale Cumulative User Intelligence: Plan and conduct connected studies and establish data acquisition mechanisms that contribute to a collective body of user intelligence that fuels product teams' planning and decision-making, while maintaining a high degree of governance and risk compliance.
Sr. Manager, User Research CVS Health CorpSr. Manager, User ResearchNew York, NY$130,295–$284,280 / yearPlan, design, and execute a wide range of qualitative and quantitative research studies, including moderated/unmoderated usability testing, tree testing, card sorting, and surveys. The ideal candidate brings significant experience across omnichannel digital experiences and has demonstrated success in building research practices in complex enterprise environments.
Senior User Support Specialist Hello Heart LtdSenior User Support SpecialistNY$70,000–$85,000 / yearLead by example in the queue by maintaining consistent ticket volume, with a high-quality of ticket handling across emails and phone calls, meeting established Service Level Agreements (SLAs) and driving high Customer Satisfaction (CSAT) scores. Reporting to our Senior Manager of User Support, you will have the autonomy to guide complex escalations to resolution, serve as a vital user advocate cross-functionally, and spearhead meaningful projects outside of the ticketing queue.
User Researcher Peloton Interactive IncUser ResearcherNew York, NY$140,389–$166,100 / yearThis User Researcher will work directly with Product Managers, Designers, Data Scientists, and Engineers to better understand how users are interacting with Peloton products through user research and testing and to inform and evaluate new features and experiences developed by product teams. iterative usability studies), and evaluative research (e.g., usability studies, concept evaluations, benchmarking, heuristic evaluations) on Peloton products, to identify problems and ensure that the current experience is constantly improving.
Staff Engineer, User Trust Betterment Holdings IncStaff Engineer, User TrustNew York City, NY$200,000–$238,000 / yearAs a staff engineer, you'll play an instrumental role in designing and implementing complex systems within the team's domain, guiding your team's full stack development practices and collaborating with other senior engineering leaders to advance Betterment's technology and create high performance, reliability and exceptional developer experience. This role sits at the intersection of security, legal & compliance, risk, and product engineering to deliver scalable, reliable solutions that protect customers, reduce fraud, and support Betterment's regulatory obligations.
IT Systems Engineer - End-User Support (USA) Trexquant InvestmentIT Systems Engineer - End-User Support (USA)New York, NYWe are looking for a highly capable IT Systems Engineer to support and scale end-user computing and IT infrastructure onsite for our New York office opening in September 2026. Lead network troubleshooting across DNS, DHCP, VPN, and connectivity layers, with the ability to diagnose issues end-to-end across client, network, and infrastructure.
Commerce Payments, User Acceptance Testing JPMorgan Chase Bank, N.A.Commerce Payments, User Acceptance TestingNew York, NYFull timeAssist in the planning and execution of application testing, working with process owners, business and Digital product managers, functional areas, customer experience/design teams and development to execute complex test strategies involving internal Chase applications, third party vendor applications/microsites, as well as desktop and/or mobile applications. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
VP, End User Infrastructure and M365 Operations GIC Private LtdVP, End User Infrastructure and M365 OperationsNew York, NY$140,000–$180,000 / yearService Operations, Security & Compliance Oversee day‑to‑day operations and health of core M365 & AVD services - Exchange Online, SharePoint Online, OneDrive, Teams, Intune (including endpoint and mobile management), and AVD. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.
IT Systems Engineer - End-User Support (USA) Trexquant Investment LPIT Systems Engineer - End-User Support (USA)Stamford, CTLead network troubleshooting across DNS, DHCP, VPN, and connectivity layers, with the ability to diagnose issues end-to-end across client, network, and infrastructure. Oversee peripheral (including Cameras infrastructure, printers, access devices etc.) and hardware ecosystems as part of a broader end-user experience strategy.
Senior User Researcher ArtsySenior User ResearcherNew York, New YorkAs we evolve our product organization and deepen our presence in the U.S. market, we are hiring a Senior User Researcher based in New York to embed closely with our NYC-based product and commercial teams and drive high-impact, market-aware research. Ensure balanced research coverage across London and New York product hubs, with on-the-ground presence in NYC to embed research within key commercial and sales moments that shape product priorities.
Senior Fullstack Engineer - Observability Real User Monitoring RUM | US | Remote Raintank IncSenior Fullstack Engineer - Observability Real User Monitoring RUM | US | RemoteNYRemote$154,445–$185,334 / yearGrafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). Our Real User Monitoring (RUM) initiative focuses on capturing, storing, and querying high-volume user interaction data from browsers and mobile devices, enabling teams to understand real-world user experiences at scale.
End User Support Manager Razor TalentEnd User Support ManagerShort Hills, NJRemoteRAZOR is seeking an experienced End User Support Manager to manage operations for a 6am midnight (M-Sun) service desk and 7am to 5pm (M-F) end user support team to support a Department of Homeland Security customer. The ideal candidate will have extensive experience in applying ITIL best practices to service delivery in a similar, enterprise environment and a track record of meeting or exceeding contractual service level agreements.
User Operations Associate WalrusUser Operations AssociateNew York City, New York$70,000–$90,000 / yearWalrus is led by PhD computer scientists and security researchers, with decades of experience in engineering, cybersecurity, and cryptography, and many research accomplishments at Harvard, Stanford, MIT, the University of Chicago, Columbia, UTexas, and NYU. This is a great role for someone who is analytically and verbally rigorous but hasn't yet worked at a technology company — or someone who has operating experience in a tech company and wants to learn about a new problem and new technology.
User Lifecycle Specialist Gympass US LLCUser Lifecycle SpecialistNY$80,000–$90,000 / yearCross-Functional Collaboration: As part of a global team, youll collaborate with key local stakeholders (Client Success, Product Development, Client Experience, Partners Marketing) and leads from other regions to manage cross-functional initiatives, get input from local teams, and give visibility of your work. We are currently set up to hire in California, Colorado, Connecticut, Florida, Georgia, Illinois, Massachusetts, Missouri, North Carolina, New Jersey, New Hampshire, New York, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin.
Manager, End User Technology Tory Burch LLCManager, End User TechnologyJersey City, NJThis Role is Tailor-Made for You Because: This individual plays a key role in ensuring end-user satisfaction and operational stability by overseeing end-user technologies to meet the organization''s computing needs, while maintaining the integrity, stability, and efficiency of provided services. Leverage AI and automation tools to enhance end-user productivity, proactively detect and remediate device issues, streamline support workflows, and drive continuous improvement across the end-user computing environment.
User Support Analyst 92nd Street YUser Support AnalystNew York, NY$75,000–$80,000 / yearThe analyst is adept at troubleshooting hardware, software, networking, and SaaS issues while providing clear, customer‑focused support across phone, chat, email, and ticketing systems. The actual compensation offered will be based on a number of factors including, but not limited to the qualifications of the applicant, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.
Principal User Researcher, Mixed Methods, B2B Ethos Technologies IncPrincipal User Researcher, Mixed Methods, B2BNYRemote$165,000–$292,000 / yearQualifications and Skills: 7+ years of experience in user research, with a preference for experience within complex product ecosystems such as B2B SaaS, financial services, or enterprise tools, demonstrating a capacity to handle intricate user flows and business requirements. Lead strategic research initiatives across complex user journeys and systems in the B2B space, encompassing agent tools, quoting flows, agent onboarding, and agency coaching and management functionality.
Frontend Engineer - User Interface Nebius Group NVFrontend Engineer - User InterfaceNY$122,880–$184,320 / yearWe are seeking a Senior Frontend Engineer - User Interface to design and build internal platforms that support automation and operational management across Nebius data centers and GPU cloud infrastructure. The team of over 1500 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house hardware R&D team.
End User Support AccentCare IncEnd User SupportBrooklyn, NY$25–$28.50 / hourProvide Tier 1 & 2 support for executives and their admins, including troubleshooting hardware, software, network related issues, mobile devices, and collaboration tools while delivering white-glove service with a focus on discretion, responsiveness, and minimal disruption. Responsibilities: The End User Support Analyst will provide support to end users in resolving hardware and software issues by fielding telephone calls and email communication, diagnosing problems, and performing troubleshooting activities.
Microsoft M365, Productivity Adoption and User Enablement Lead, VP Mitsubishi UFJ Financial GroupMicrosoft M365, Productivity Adoption and User Enablement Lead, VPJersey City, New JerseyAdoption roadmaps: Working in the Product Enablement & Adoption team, design structured adoption strategies aligned with change management frameworks (e.g., ADKAR or Prosci models) Map out comparable phased rollout plans for deploying Copilot and new AI-driven features to various business units. Working under the M365 Product Enablement & Adoption team leadership team and collaborating closely with technical AI engineering teams, the Adoption Lead will design and execute programs that empower employees — from AI novices to citizen developers — to leverage modern AI and automation tools within a governed framework.
User Researcher, Growth Notion Labs IncUser Researcher, GrowthNew York, NY$160,000–$200,000 / yearRun mixed-methods research (qual + quant), including interviews, concept testing, prototype/usability testing, diary studies, surveys - leveraging AI tooling to scale your research process and work. This role blends traditional growth research, such as adoption and monetization, with fast-evolving AI features like Notion Agent and Chat that permeate experiences like onboarding and Workspace creation.
End User Technology Engineer Apex Group LtdEnd User Technology EngineerNew York, NY$40,000–$65,000 / yearbuilding and repairing laptops and desktops L2/L3 support to the Service Desk for end user technology issues Support of Windows 365 infrastructure and endpoints Support video conference and meeting room solutions Deployment of IT equipment to new starters Collection of IT equipment from leavers Printer support Hands & eyes support for remote teams e.g., support network team to deploy infrastructure and resolve onsite issues Network cabling and patching in office Office moves and setups IT Asset inventory management Provision, deploy and support phones inc. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.
Microsoft M365, Productivity Adoption and User Enablement Lead, VP MUFG Americas Holdings CorpMicrosoft M365, Productivity Adoption and User Enablement Lead, VPJersey City, NJ$127,000–$188,000 / yearAdoption roadmaps: Working in the Product Enablement & Adoption team, design structured adoption strategies aligned with change management frameworks (e.g., ADKAR or Prosci models) Map out comparable phased rollout plans for deploying Copilot and new AI-driven features to various business units. Working under the M365 Product Enablement & Adoption team leadership team and collaborating closely with technical AI engineering teams, the Adoption Lead will design and execute programs that empower employees - from AI novices to citizen developers - to leverage modern AI and automation tools within a governed framework.