Associate Director, HR User Experience & Service Delivery Manager CSL Behring LLCAssociate Director, HR User Experience & Service Delivery ManagerKing of Prussia, PAWe use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives. Position Overview: The HR User Experience & Service Design Manager is responsible for designing, optimizing and continuously improving the end‑to‑end experiences that employees, people leaders and HR users encounter across HR services.
Manager, User Experience & Digital Design Compagnie de Saint-GobainManager, User Experience & Digital DesignMalvern, PAThey allow access to information such as the characteristics of your terminal or certain personal data (IP addresses, navigation data on the Saint-Gobain site, etc.) for the following purposes: analysis and improvement of the user experience and/or our offer of content, products and services; audience measurement and analysis; interactions with social networks; display of advertising and personalized content. Country Royaume-Uni Italie Pologne Espagne Middle East Portugal Romania Pérou Argentine Chili Switzerland Germany Austria Finland Danemark Brazil.
User Experience Product Design, Specialist Vanguard GroupUser Experience Product Design, SpecialistMalvern, PADevelops and leverages a professional network across the enterprise to foster collaboration within the department to support department-wide initiatives, and to advocate for UX having a voice in the decision-making and planning process. Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection.
Senior User Experience Researcher (Hybrid) M&T Bank CorpSenior User Experience Researcher (Hybrid)DE$113,300–$188,800 / yearYou will develop relationships and work closely with leaders in Product Management, Software Engineering, Marketing, and Business to solve complex challenges and craft powerful experiences that highlight our products' unique capabilities and personalities. Designs and executes primary research to explore user behaviors and motivations through surveys, ethnography, in depth interviews, concept testing, stakeholder interviews, workshop facilitation, usability testing, and heuristic evaluations.
Senior Researcher, User Experience - Financial Advisor & Sales Vanguard GroupSenior Researcher, User Experience - Financial Advisor & SalesPaoli, PALeads research across the product lifecycle, with an expanded focus spanning both advisor technology (e.g., financial planning and portfolio construction tools) and sales technology (e.g., CRM systems) to support evolving business priorities. Engages with a wide range of stakeholders, including financial advisors, sales partners, internal stakeholders, and industry experts, to develop a deep understanding of user needs and external market drivers.
Head of User Experience, Workplace Solutions Vanguard GroupHead of User Experience, Workplace SolutionsMalvern, PAYou will lead the UX strategy, design, research, and delivery of cohesive experiences across digital, service, and operational touchpoints - challenging legacy approaches and redefining what great B2B experiences look like. You'll play a critical role in redefining how Vanguard serves institutional clients-delivering simpler, smarter, and more connected experiences that drive long-term client and business impact.
NewHelpdesk Analyst | End User Support | Experienced Hire Susquehanna International Group LLPHelpdesk Analyst | End User Support | Experienced HireBala Cynwyd, PABenefits: Susquehanna offers a wide array of competitive employee perks & benefits such as: an onsite wellness center staffed with a full-time Nurse Practitioner, a 9,000 square-foot gym, food & beverages available all day, onsite services such as dry cleaning & laundry, and auto repair & detailing. This role offers exposure to a wide variety of technologies, including the cloud, BYOD, Microsoft 365, and Windows 10/11, fostering opportunities for growth along with the ability to support the design of solutions to meet evolving business needs.
Technical Architect- User Interface Tata Consultancy Services LtdTechnical Architect- User InterfacePhiladelphia, PA$130,000–$150,000 / yearCollaborates with IT Delivery team (platform/component architects, technical leads), Release management and PMs to ensure that all dependencies are resolved, and features delivered in one project does not impact other projects. Drives the systems integration including defining the interface/technical design specification and document the end-to-end data flow via established methodologies, templates and tools.
Senior Software Engineer - Observability Real User Monitoring Grafana LabsSenior Software Engineer - Observability Real User MonitoringPhiladelphia, PARemote$154,445–$185,334 / yearToday, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. Our Real User Monitoring (RUM) initiative focuses on capturing, storing, and querying high-volume user interaction data from browsers and mobile devices, enabling teams to understand real-world user experiences at scale.
Chief Architect - End User Technologies Vanguard GroupChief Architect - End User TechnologiesWayne, PAPrimary Technical Domains You should be conversant and credible across multiple end user technology domains, including: Windows endpoints at enterprise scale, modern management, compliance, security controls, deployment, and lifecycle patterns, including coexistence realities where needed macOS enterprise management, Jamf or equivalent, and cross-platform posture Mobility, MDM modernization patterns, and platform migration realities Virtualization, VDI modernization, including cloud strategy and legacy retirement planning Microsoft 365 services with policy, security, configuration, Teams, Exchange, SharePoint, OneDrive, and identity integration Entra, Azure AD patterns Google ecosystem awareness, integration, coexistence, and impact in end-user environments as applicable. Technical Architecture Leadership Define and maintain reference architectures, patterns, and guardrails across the end user technology ecosystem, including Windows endpoints and modern management (e.g., Intune strategy, governance, and operating model), macOS management at scale (e.g., Jamf or equivalent), mobility platforms and modern mobility strategies (e.g., Workspace ONE and/or next-generation MDM approaches), virtualization and VDI modernization, cloud-hosted virtual desktops, and legacy retirement strategies.
Copilot & Viva AI Engineer (End User Services) Federal Reserve Bank (FRB)Copilot & Viva AI Engineer (End User Services)Philadelphia, PAFull timeAll Federal Reserve Bank of Philadelphia employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. Strong scripting skills in PowerShell and strong understanding of AI agent design, topic creation, and knowledge base management to ensure responsibility and effective deployment of AI solutions organization-wide.
Incentive Compensation User Acceptance Tester - Senior Associate JPMorgan Chase Bank, N.A.Incentive Compensation User Acceptance Tester - Senior AssociateNewark, DEFull timeAs an Incentive Compensation User Acceptance Tester - Senior Associate within the Business Aligned Incentive Administration team, you will be responsible for testing the iComp applications used to administrate and pay the business aligned incentives across JPMorgan Chase. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Manager, Organizational Change Management (User Adoption) Goodwin Procter LLPManager, Organizational Change Management (User Adoption)PA$103,700–$155,600 / yearThe target salary range for this position varies by location and is commensurate with relevant experience: Boston $103,700 - $155,600 | Los Angeles $111,500 - $167,300 | New York $111,500 - $167,300 | Orange County $111,500 - $167,300 | Philadelphia $101,600 - $152,500 | San Francisco $119,300 - $178,900 | Santa Monica $111,500 - $167,300 | Silicon Valley $119,300 - $178,900. The Manager will focus on communications, training, and user adoption, partnering closely with product, project, and business teams to deliver engaging, effective, and measurable change programs that maximize business value.
Principal Experience Designer (Remote) WorkwayPrincipal Experience Designer (Remote)Fort Washington, PARemoteUXDesign #ProductDesign #UIDesign #ExperienceDesign #Figma #DesignSystems #RemoteJobs #UXJobs #DigitalDesign #HiringNow Currently, we have a Principal Experience Designer opportunity with America's leading luxury home builder, has been creating dream homes in the best locations nationwide for over 55 years.
Experience Design, Vice President - Card Services JPMorgan Chase & CoExperience Design, Vice President - Card ServicesWilmington, DEProven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of ''north star'' representations to drive customer-centric decision-making. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Principal Experience Designer Hired by MatrixPrincipal Experience DesignerFort Washington, PARemote$94 / hourResponsibilities: Principal Experience Designer plays a key role in shaping the design and user experience of the New Technology Suite. Create user flows, wireframes, mockups, and high-fidelity designs that meet both user needs and business goals.
Experience Design Senior Associate JPMorgan Chase & CoExperience Design Senior AssociateWilmington, DEAs an Experience Design Senior Associate in Payments team, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Experience Research Vice President JPMorgan Chase & CoExperience Research Vice PresidentWilmington, DEProven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of ''north star'' representations to drive customer-centric decision-making. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Experience Design Manager Vice President JPMorgan Chase & CoExperience Design Manager Vice PresidentWilmington, DEThe Vice President will partner closely with U.S.-based product and business leaders to bring clarity to highly ambiguous product spaces, defining strategic design direction and shaping a cohesive body of work for distributed teams to execute. Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of ''north star'' representations to drive customer-centric decision-making.
Experience Designer Lead Senior - Shop The PNC Financial Services Group IncExperience Designer Lead Senior - ShopPA$112,000–$228,800 / yearPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Experience Research Vice President JPMorgan Chase Bank, N.A.Experience Research Vice PresidentWilmington, DEFull timeAs an Experience Research Vice President in Cybersecurity & Technology Controls (CTC) Shared Services organization, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep expertise in research methods and user experience design, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users.
Principal Experience Designer RX2 SolutionsPrincipal Experience DesignerAmbler, PARemoteWe are looking for a Principal Experience Designer to help define and elevate the digital experience within our New Technology Suite—a collection of interactive tools that empower homebuyers to envision, personalize, and select the features of their ideal home. MAIN RESPONSIBILITIES Lead the design and delivery of visual and interactive experiences for the New Technology Suite, ensuring all work aligns with established design systems and brand principles.
Experience Design, Vice President - Card Services JPMorgan Chase Bank, N.A.Experience Design, Vice President - Card ServicesWilmington, DEFull timeProven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
AI Experience Designer, Senior Associate JPMorgan Chase & CoAI Experience Designer, Senior AssociateWilmington, DEAs an AI Experience Designer, Senior Associate in Marketing, you will play a pivotal role in shaping the user experience of our AI-driven products and services by leveraging your advanced knowledge of experience design principles. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Experience Designer | Product & Conversation Design - Sr. Analyst Accenture PlcExperience Designer | Product & Conversation Design - Sr. AnalystPhiladelphia, PAWe do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the worlds greatest experiences. You will work within a cross-disciplinary team of service designers, product designers, conversation designers, AI engineers, and CX strategists to design end-to-end customer experiences that operate at enterprise scale and deliver measurable impact.
Product Manager, Card Customer Experience JPMorgan Chase & CoProduct Manager, Card Customer ExperienceWilmington, DEAs a Product Manager, Early Tenure Onboarding in the Core Card Customer Experience Product team, you will lead end-to-end delivery of onboarding capabilities for new credit card customers-from discovery through launch and iteration. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Principal Experience Designer ConsultNetPrincipal Experience DesignerFort Washington, PAThe Principal Experience Designer plays a key role in shaping the design and user experience of the New Technology Suite—a suite of tools that enables homebuyers to explore, personalize, and select features for their dream home. For over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact.
Director of Digital Experience (Hybrid) Keystone Technologies IncDirector of Digital Experience (Hybrid)Lansdale, PAThis role operates at the intersection of Marketing, IT, AI, Sales, Customer Experience, and Product, owning the strategy, roadmap, and execution of a modern digital platform that integrates deeply with Keystone’s ERP, CRM, and marketing systems. Provide leadership, direction, and development support to the Digital Marketing Strategist, ensuring alignment between day-to-day digital marketing execution and the broader digital experience strategy.
Director of Digital Experience Keystone Technologies LLCDirector of Digital ExperienceLansdale, PAThis role operates at the intersection of Marketing, IT, AI, Sales, Customer Experience, and Product, owning the strategy, roadmap, and execution of a modern digital platform that integrates deeply with Keystones ERP, CRM, and marketing systems. Provide leadership, direction, and development support to the Digital Marketing Strategist, ensuring alignment between day-to-day digital marketing execution and the broader digital experience strategy.
Experienced Application Software Engineer - Philadelphia, PA Lutron Electronics Co., IncExperienced Application Software Engineer - Philadelphia, PAPhiladelphia, PennsylvaniaFull timeOverview: Lutron is seeking an experienced Application Software Engineer for our Philadelphia office to design and deliver software platforms that integrate embedded Linux devices, cloud services, and customer-facing applications. This role offers opportunities to grow into broader leadership, including influencing architecture, mentoring across teams, and shaping development practices.
Senior Experience Strategist (Hybrid) M&T Bank CorpSenior Experience Strategist (Hybrid)DE$85,800–$143,000 / yearEducation and Experience Required: Bachelor's degree in Service Design, Human Computer Interaction, Strategic Design, or similar, and a minimum of 3 years relevant experience or in lieu of a degree, a combined minimum of 7 years education and/or relevant work/service design experience. Experience creating service blueprints, illustrated journey maps, concept designs, service experience prototypes, empathy maps, and value proposition proposals to communicate ideas and designs.
Advanced Technologies Architect Agilent Technologies IncAdvanced Technologies ArchitectWilmington, DE$103,200–$193,500 / yearThis role serves as the technical architect for SharePoint-based ecosystems and associated AI capabilities, ensuring content is structured, discoverable, governed, and continuously optimized across global commercial and learning organizations. The Technology Architecture Lead is responsible for designing, building, and governing a scalable, AI-enabled platform for developing, managing, and maintaining training and enablement content.
UI/UX Engineer, Go-To-Market Systems Goodwin Procter LLPUI/UX Engineer, Go-To-Market SystemsPA$103,700–$155,600 / yearThe target salary range for this position varies by location and is commensurate with relevant experience: Boston $103,700 - $155,600 | Los Angeles $111,500 - $167,300 | New York $111,500 - $167,300 | Orange County $111,500 - $167,300 | Philadelphia $101,600 - $152,500 | San Francisco $119,300 - $178,900 | Santa Monica $111,500 - $167,300 | Silicon Valley $119,300 - $178,900. The role exercises discretion and independent judgment in evaluating user experience challenges, recommending design improvements, and implementing solutions that drive engagement and efficiency.
Solution Architect - Search (Coveo) Airgas IncSolution Architect - Search (Coveo)Radnor, PAThis is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals.
Cloud Security Architect TechDigitalCloud Security ArchitectPhiladelphia, PAMigration Strategy Assessment: Evaluate various migration strategies (Rehost, Replatform, Refactor) to identify risks and implement compensating controls specific to data security. We are moving critical applications to AWS, and we need an Architect to assess migration approaches, define the "golden paths" for data security, and validate designs before code hits production.
Conversational AI and Agentic AI - Manager PricewaterhouseCoopers LLPConversational AI and Agentic AI - ManagerPhiladelphia, PA$99,000–$232,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As a Manager, you will leverage your leadership skills to mentor junior staff and manage client accounts, confirming successful project execution and delivery.
Senior Manager, Solution Architect PricewaterhouseCoopers LLPSenior Manager, Solution ArchitectPA$124,000–$280,000 / yearExamples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: • Craft and convey clear, impactful and engaging messages that tell a holistic story. • Daily proficiency with AI coding assistants (GitHub Copilot, Cursor, Claude Code, Codex, or Kiro) with a track record of establishing AI-native engineering practices across teams.
Delivery Excellence - Tech Enablement - Solution Architect Senior Manager PricewaterhouseCoopers LLPDelivery Excellence - Tech Enablement - Solution Architect Senior ManagerPA$124,000–$280,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members.
Manager, Solution Architect PricewaterhouseCoopers LLPManager, Solution ArchitectPA$99,000–$232,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients.
Full Stack Solutions Engineer DechertFull Stack Solutions EngineerPhiladelphia, PennsylvaniaExperience building applications using large language model APIs, RAG architectures, AI orchestration frameworks, vector search technologies, Model Context Protocol (MCP) or agentic workflow patterns strongly preferred. Partner with the AI Engineer to productionize AI-enabled solutions, including user interfaces, workflow orchestration, API services, secure data retrieval, human-review workflows, audit logging, and application monitoring.
NewEnterprise Architect Bayada Home Health Care, Inc.Enterprise ArchitectPennsauken, NJAlign IT infrastructure and applications with business processes and data to enhance efficiency and productivity, including mapping relationships between information systems components such as users, processes, applications, data, platforms, and networks. This role will serve as a partner to engineering and business leaders to identify high value application of technology to the company's most complex challenges focused on digital transformation, superior user experience, revenue growth, and cost savings.
NewUX Copywriter Comcast CorpUX CopywriterPhiladelphia, PAPowered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.
UI/UX Designer Part Time Gotham Enterprises LtdUI/UX Designer Part TimePhiladelphia, PARemote$50,000–$60,000You'll collaborate closely with product managers, developers, marketing, and leadership to create intuitive workflows that improve engagement, increase employer conversions, and make it easier for healthcare professionals to find their next career opportunity. We're looking for a talented UI/UX Designer who is passionate about creating exceptional digital experiences and has experience designing complex web applications, online marketplaces, or job boards.
Transformation - Workday Solution Architect Grant Thornton LLPTransformation - Workday Solution ArchitectPhiladelphia, PAIn the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.
Architect, Education NORRArchitect, EducationPhiladelphia, PAFull timeFrom primary schools to higher education institutions, we design to support an exceptional user experience for students, faculty and staff to realize positive learning outcomes. As an Architect, you will work with other members of the design team in order to develop design solutions appropriate to the context, budget and aesthetic requirements of architectural projects.
Lead Analytics Architect and Engineer Lincoln National CorpLead Analytics Architect and EngineerRadnor, PA$96,900–$176,200 / yearLincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.
Pre-Sales Solutions Architect - IBM Arrow Electronics IncPre-Sales Solutions Architect - IBMPARemote$151,600–$180,400 / yearProduce impactful, thought-leadership content, including blogs, articles, webinars, white papers, and presentations, to educate, inspire and articulate the art of possible, while effectively positioning Arrow Electronics as a channel leader ON AI-Related topics. As an IBM Hybrid Cloud and Power, you will be responsible for leading partner Cloud and Power conversations to drive innovation, problem-solving, and user-centric solutions to our business partners that are focused on Cloud, Power, and modernized infrastructure.
UI-UX Engineer Delphinus EngineeringUI-UX EngineerPhiladelphia, PennsylvaniaGENERAL SUMMARY: The User Interface/User Experience (UI/UX) Engineer (UX Designer) position translates user research into visually compelling and highly usable product experiences. In determining compensation, various factors will be considered, including but not limited to, educational background; relevant experience, knowledge, skills, and abilities, market factors; and geographic location.
NewFull Stack Solutions Engineer Dechert LLPFull Stack Solutions EngineerPhiladelphia, PAExperience building applications using large language model APIs, RAG architectures, AI orchestration frameworks, vector search technologies, Model Context Protocol (MCP) or agentic workflow patterns strongly preferred. Partner with the AI Engineer to productionize AI-enabled solutions, including user interfaces, workflow orchestration, API services, secure data retrieval, human-review workflows, audit logging, and application monitoring.
UX/UI Designer DLA Piper LLP (US)UX/UI DesignerDE$41.20–$65.52 / hourWhile the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties; Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner; Provide timely, accurate, and quality work product; Successfully meet deadlines, expectations, and perform work duties as required; Foster positive work relationships; Comply with all firm policies and practices; Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed; Ability to work under pressure and manage competing demands in a fast-paced environment; Perform all other duties, tasks or projects as assigned. Conducts comprehensive UX research, usability testing, and website analytics data to gather insights on user friction points and behaviors, using this information to implement educated, data-driven design improvements.