Support the provisioning, staging, imaging, deployment, reassignment, refresh, and retirement of end-user devices; maintain accurate hardware and software asset records to support lifecycle tracking, audits, and compliance requirements; label equipment, update asset management systems, and ensure documentation accurately reflects asset status at all stages of use. Supports, maintains, and administers service desk platforms and end-user support tools; performs operational tasks related to user access requests, device enrollment, software deployment, asset tracking, and service request documentation as these systems are used to support help desk operations, software compliance, and IT asset lifecycle activities.