Essential Functions: Leadership & Supervision•Supervise, support, and provide day-to-day guidance to outreach staff •Coordinate onboarding and deliver ongoing training, coaching, and performance management support •Foster a collaborative and accountable team environment through regular communication and team meetings •Monitor workflow, staff performance, and service delivery to support program effectiveness and quality outcomes Volunteer Coordination•Recruit, train, schedule, and supervise volunteers across programs •Oversee volunteer program, including onboarding and recognition •Coordinate volunteer schedules across outreach events, food pantry programs, and clinic activities•Track volunteer hours, engagement, and overall volunteer impact Outreach & Community Engagement•Build and maintain relationships with community organizations, nonprofits, schools and other partners•Plan, coordinate, and participate in outreach events, resource fairs, and other community engagement initiatives •Represent NOVUS Health at local events and community meetings Program Support & Operations•Prepare for outreach events, including organizing materials, transporting supplies, and setting up booths or tables •Support communication efforts (email updates, social media, volunteer communications) to promote engagement•Provide occasional support to the NOVUS food pantry and related programs •Drive agency or approved personal vehicle to transport supplies, materials, or food as needed General Duties•Participate in departmental meetings, staff meetings, and trainings as assigned.•Exhibit excellent working relationships with patients, visitors, community members, and staff.•Effectively communicate NOVUS Health’s mission, services, and programs.•Maintain knowledge of community resources appropriate to the needs of patients and families.•Maintain Job Title: Outreach & Volunteer Services LeadReports to: Director of Program & ServicesDepartment: Programs and Support ServicesType of Position: Full time, ExemptHours per week: 40 hours General Summary of Responsibilities and Duties:The Outreach & Volunteer Lead is responsible for developing, coordinating, and advancing community outreach initiatives, including the recruitment, training, and supervision of outreach staff and volunteers.