Paid Sick Days

Parking

Prescription Drug Coverage

Professional Development

Flexible Spending Accounts

Employee Events

Retirement / Pension Plans

Tuition Reimbursement

Life Insurance

UNKNOWN

FEED

Responds to routine requests for information including solid waste service requests and billing concerns; answers questions; directs callers and visitors appropriately; and tracks customer service requests via work order system from start to completion. Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, seeing and repetitive motions.

HOUR

Salary: $16.69 - $22.53 Hourly Location : Solid Waste Facility - Casper, WY Job Type: Non-Full-Time Position Job Number: 1339-02 Department: Public Services Department Division:Transfer Station (590) Opening Date: 02/19/2026 Closing Date: 8/30/2026 11:59 PM Mountain Class Summary Assigned to: Solid Waste Facility Two (2) Part-Time Positions - Saturday Schedule We are currently seeking adependable and customer-focused professional to fill a part-time Saturday position at the Scale House. This role plays an essential part in supporting weekend Transfer Station operations and ensuring excellent service to our community. A typical Saturday includes opening and closing an assigned cash register, greeting and assisting customers at the check-in window, and accurately processing transactions. You will work closely with the Saturday Transfer Station Supervisor and fellow Scale House team members in a fast-paced, public-facing environment. If you thrive in a team-oriented setting, value workplace safety, and take pride in delivering exceptional customer service, this is a rewarding opportunity to contribute to a department that keeps our community running smoothly. Incumbents are responsible for providing routine clerical and administrative support as a function of the Solid Waste facility. REPORTING STRUCTURE: Receives direction from the Special Waste & Transfer Station Supervisor or higher-level management staff. Typical Class Essential Duties 1. Responds to routine requests for information including solid waste service requests and billing concerns; answers questions; directs callers and visitors appropriately; and tracks customer service requests via work order system from start to completion. 2. Assists customers by determining if refuse entering the Solid Waste facility is permissible; blocks impermissible items from entering the facility and communicates to customers the appropriate waste disposal areas. 3. Weighs all vehicles entering and exiting the Solid Waste facility; charges vehicles according to load. 4. Receives and processes payments in person, by mail, over the phone, and from the City's website; balances individual cash drawer daily, in accordance with City accounts receivable rules and procedures. 5. Files documents alphabetically, numerically, or by other prescribed methods; locates missing files; purges obsolete files. 6. Performs various routine clerical duties utilizing standard office equipment including making photocopies, faxing documents, accepting payments, and two-way-radio use. 7. Provides general customer service and communicates with the public regarding fees, policies, rules and general information about the facility or event. 8. Runs standard reports according to established timelines, or as directed. 9. Represents the City of Casper by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor. 10. Performs other duties of a similar nature or level. Knowledge (position requirements at entry): Knowledge of: • Customer service principles. • Basic math. • Record keeping and file management principles. • Modern office procedures, methods, and use of technological equipment including database management. Abilities (position requirements at entry): Ability to: • Work a variety of shifts including weekends, and holidays. • Organize records in an easily retrievable fashion. • Operate a variety of modern office equipment and tools. • Work on a variety of tasks simultaneously in person, and on the phone. • Routinely demonstrate the City of Casper core values. • Perform basic math calculations. • Learn, explain, and follow applicable procedures and policies. • Maintain confidentiality. • Answer phones and provide assistance to customers via multiple modes of communication. • Accurately proofread numerical and text data. • Accurately type documents at a reasonable rate of speed. • Be flexible with assignments which may change. • Perform a variety of office and computer tasks. • Prepare clear, accurate and concise reports. • Become proficient in all equipment, machinery and/or software required to accomplish assigned tasks. • Maintain a neat and professional appearance. • Communicate effectively verbally and in writing. • Follow written and verbal instructions and directions. • Establish and maintain effective working relationships with those contacted in the course of work. • Follow all City safety rules and procedures and immediately report all accidents/incidents or unsafe conditions to a supervisor. Skills (position requirements at entry): Skill in: • Providing customer service. • Maintaining accurate records and files. • Typing and data entry. • Using a computer and related software applications. • Operating in a courteous, knowledgeable, and tactful manner with customers, staff, and the general public. • Oral and written communication, sufficient to exchange or convey effective information and to receive work direction. • Operating modern office equipment, software and operating systems/applications. Training, Experience & Certifications EDUCATION and EXPERIENCE • High school diploma or equivalent (G.E.D.) required. LICENSING and CERTIFICATIONS • Possession of a valid Wyoming driver's license preferred. Supplemental Information & Physical Requirements The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. Women, minorities, and individuals with disabilities are encouraged to apply. Employment with the City of Casper is contingent upon a successful background screen and pre-employment drug test. Applicants who have failed a pre-employment screen or have been terminated from the City of Casper are ineligible for employment consideration for 12 months. You will become eligible for consideration 12 months from the date of your incident (pre-employment screen or termination). As a condition of employment, the successful candidate must utilize direct deposit for payroll purposes. Driving records are required for all new employees regardless of the position's driving requirements. If the employee has not held a Wyoming driver's license for the last three years, the employee must provide at their own initiation and expense a driving record from their previous state(s) of residence. Physical and Environmental Conditions: City of Casper employees in data creation and modification, security sensitive or safety and protective positions are subject to pre-employment drug testing. Some employees may be subject to random drug testing if their responsibilities include: <ul><li>Emergency response/rescue </li><li>Handling or working with hazardous materials, including chemicals as well as solid and liquid waste </li><li>Operating or maintaining water and wastewater systems </li><li>Writing or modifying code, maintaining, or modifying City data systems including work on networks, servers, and communication systems </li><li> CDL operations and driving </li><li> Operating power-driven machinery or equipment </li><li> Creating or modifying health, financial, security and or risk documents or assessments </li><li> Working with or directing minors </li></ul>Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, seeing and repetitive motions. Light Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. A job in this category requires a good deal of walking or standing which is why it isn't categorized as sedentary. Incumbents in this position work indoors and outdoors, regardless of weather conditions. When working indoors incumbents are in an office environment and are subject to the common noises associated with office work including telephones, copiers, and printers. The position requires frequent standing, walking, typing, and customer contact, both by telephone and in person. Incumbents in this position will typically stand up to four hours consecutively and frequently walk outside to inspect refuse that is entering the Solid Waste facility. The City of Casper does not offer any benefits for employees who hold regular part-time positions who do not meet minimum hours worked. For more details, contact Human Resources at (307) 235-8421. 01 How many years of experience do you have in customer service? <ul><li>None</li><li>Less than 6 months</li><li>6 months to less than 1 year</li><li>1 year to less than 2 years</li><li>2 years to less than 3 years</li><li>More than 3 years</li></ul> 02 Which of the following best describes your level of education? <ul><li>Some High School</li><li>High School Diploma or G.E.D.</li><li>Some College</li><li>Associate's Degree</li><li>Bachelor's Degree</li><li>Master's Degree</li><li>Doctoral Degree</li></ul> 03 Please describe your experience and job duties that involved customer service. 04 Please describe your experience and job duties that involved handing cash. 05 Do you currently possess a valid Wyoming driver's license? <ul><li>Yes</li><li>No</li><li>No, but I have the ability to obtain within 12 months of hire.</li></ul> 06 Do you understand that this is a part-time position that offers a limited amount of Saturday work hours? <ul><li>Yes</li><li>No</li></ul> Required Question

The City of Casper is a great place to work, play and live!&nbsp; To be considered for a position, applications must be submitted directly to our job opportunities page:&nbsp; <a href="https://www.governmentjobs.com/careers/casperwy">https://www.governmentjobs.com/careers/casperwy</a>&nbsp;prior to the job closing date.&nbsp; All position profiles&nbsp;are available on the City&rsquo;s website at <a href="http://www.casperwy.gov/">www.casperwy.gov</a> under &ldquo;job openings&rdquo;, along with a complete job descriptions.
Casper is a great community to grow families. The Casper/Natrona County public school district is committed to providing optimum learning opportunities for every child. It is an open enrollment district, meaning parents can choose from any of 36 schools for their children, regardless of where they reside. Casper College is located in Casper, and is one of the largest community colleges in the region offering more than 140 academic transfer and technical career programs with a 14 to 1 student-to-faculty ratio.
Casper is a year-round mountain town located at the base of Casper Mountain with breathtaking scenery, abundant wildlife, and outdoor recreation. An outdoor lifestyle where you can go: hiking, skiing/snowshoeing, mountain biking, boating, and world class fly fishing, all within the wide-open Wyoming landscape right in our backyard. Casper is centrally located in the state with easy access to: Yellowstone, Rocky Mountain National Parks, and Mount Rushmore. Wyoming does not have a state income tax or sales tax on food.
The City of Casper is an equal opportunity employer.&nbsp; Qualified applicants are considered for positions for which they have applied without regard to race, religion, sex, age, national origin, disability, sexual orientation, or other characteristics protected by law.
Thank you for your interest in employment with the City of Casper!

City of Casper (WY)

Solid Waste Customer Service Representative

Accounts Receivable

Administrative Skills

Billing

CDL Driver's License

Communication Skills

Communication Systems

Communications Servers

Community and Social Services

Computer Software

Copying Machines

Customer Relations

Customer Service Evaluation

Customer Support/Service

Data Entry

Database Administration

Driver's License

Emergency Response

File Management

Hazardous Materials/Substances

High School Diploma

Licensing

Maintenance Services

Mathematics

Multitasking

Network Systems

Office Equipment

Operating Systems

Presentation/Verbal Skills

Printers

Proofreading

Record Keeping

Request for Information (RFI)

Risk Analysis

Safety/Work Safety

Secondary School

Team Player

Telephone Skills

Transaction Processing/Management

Typing

Waste Disposal

IRecruitee

OTHER

Team members enjoy national holidays off, reduced hours between Christmas and New Year, birthdays off, PTO that grows with tenure, substantial year-round cash bonuses, quarterly promotions, licensing and CE reimbursement, professional training, and even an all-expenses-paid annual team weekend in Denver. As an office, we support several local causes, including donating snow tires for Child Development Center buses, sponsoring the Children’s Advocacy Project, supporting Jason’s Friends, Relay for Life, and the Casper Junior Football League.

Benefits: <ul><li>Bonus based on performance</li><li>Competitive salary</li><li>Flexible schedule</li><li>Opportunity for advancement</li><li>Paid time off</li><li>Signing bonus</li><li>Training & development</li><li>401(k) matching</li></ul> ABOUT OUR AGENCY: I opened my agency on December 1, 2019, but my path into insurance started much earlier. I was licensed at 19 while in college planning to become a teacher, and although I taught junior high for a few years, I realized my true passion was educating adults on how to protect the income and assets they’ve worked hard to build. That passion led me back into insurance, where I was mentored by the same agent who saw my potential early on and helped prepare me to become an agency owner. I’m a proud University of Wyoming alum, married to my husband Logan, and we have a son named Lincoln. Outside of work, we love camping, fly fishing, traveling, and cheering on the Pokes, Broncos, and Bills. Giving back is a big part of who we are - I volunteer with Central Wyoming Hospice, often bringing our family and office dog, Poppy, to visit patients. As an office, we support several local causes, including donating snow tires for Child Development Center buses, sponsoring the Children’s Advocacy Project, supporting Jason’s Friends, Relay for Life, and the Casper Junior Football League. Our office is a high-performing, growth-minded team that takes pride in taking exceptional care of customers while having a lot of fun along the way. We consistently rank among the top Life Insurance producers in Wyoming and placed in the top 6% of all State Farm agents nationally in 2024. Team members enjoy national holidays off, reduced hours between Christmas and New Year, birthdays off, PTO that grows with tenure, substantial year-round cash bonuses, quarterly promotions, licensing and CE reimbursement, professional training, and even an all-expenses-paid annual team weekend in Denver.  If you’re motivated, coachable, and excited to grow in a supportive, high-energy environment where your effort truly matters, you’ll feel right at home here. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Megan Spence - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and ability to communicate confidently make you a strong fit. In this role, you will build trust with customers, influence positive outcomes through clear guidance and recommendations, and serve as a reliable point of contact for their insurance needs. We look forward to connecting with you if you are a customer-focused, empathetic team member who enjoys building rapport and contributing to shared goals. We anticipate internal growth opportunities for especially driven and sales-minded candidates who take ownership of their work and enjoy influencing customer decisions in a helpful, ethical way. RESPONSIBILITIES: <ul><li>Answer customer inquiries and provide clear, confident policy information.</li><li>Build strong relationships with customers by understanding their needs and recommending appropriate coverage options.</li><li>Assist customers with policy changes and updates while identifying opportunities to support retention and cross-sell efforts.</li><li>Process insurance claims and follow up with customers to ensure a smooth and supportive experience.</li><li>Maintain accurate records of customer interactions and collaborate with team members to deliver consistent service.</li></ul>QUALIFICATIONS: <ul><li>Strong communication and interpersonal skills, with the ability to confidently explain information and influence positive customer decisions.</li><li>Comfortable representing the agency in customer conversations by building trust, guiding discussions, and advocating for appropriate solutions.</li><li>Ability to stay organized and focused while managing multiple priorities and customer interactions.</li><li>Detail-oriented, reliable, and accountable for follow-through and outcomes.</li><li>Previous customer service experience preferred; interest in sales-related conversations and influencing outcomes is a plus.</li></ul>

Megan Spence - State Farm Agent

Customer Service Representative - State Farm Agent Team Member

Buses

Child Development

Claims Processing

Cross-Selling

Customer Experience

Detail Oriented

Fishing

Follow Through

Football

Funding

Hospice Care

Insurance

Interpersonal Skills

Mentoring

Needs Assessment

Organizational Skills

Resolve Customer Issues

Revenue Growth

Sales

Service Delivery

Track Customer Issues

Training/Teaching

Oak View Group:
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary:
The Box Office Ticket Seller works under supervision of the Box Office Supervisors, assist guests in purchasing tickets, resolve guest issues in accessing digital tickets, answer event questions, all while providing excellent customer service.  This role pays an hourly rate of $12.00-$15.00. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until June 19, 2026.

About the Venue:
Formerly the Casper Events Center, the venue was renamed to the Ford Wyoming Center in January 2021. The Center is a 28,000-square-foot multi-purpose facility, built high on a hill overlooking the city of Casper, Casper Mountain, and the scenic Platte River Valley. Funded entirely by the City’s portion of an optional 1% sales tax, the venue opened on April 17, 1982. The arena features a horseshoe-shaped seating bowl with 8,000 seats. The Ford Wyoming Center hosts a variety of different events each year, including concerts, sporting events, family shows, trade shows, competitions, religious services, bull-riding competitions, commencement ceremonies, lectures, and political rallies, among other corporate and community events. The arena is host to the Wyoming High School Basketball, Volleyball, and Wrestling Tournaments, the Wyoming High School Art Symposium, Wyoming High School Marching Band Competition, and Wyoming High School Spirit and Cheer Competition. The venue has been home of the College National Finals Rodeo each June since 2001.

Responsibilities:
<ul><li>Know and understand the operations of the Ticketmaster system.</li><li>Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating.</li><li>Know and understand seating charts and configurations.</li><li>Perform transactions for all events on the ticketing system with efficiency and accuracy.</li><li>Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change.</li><li>Communicate and satisfy patrons with world class customer service.</li><li>Operate phone and address call in patrons’ request for information.</li><li>Reconcile all monies received from ticket sales.</li><li>Maintain confidentiality.</li><li>Additional duties may be assigned by Box Office Director or Box Office Supervisor.</li></ul>

Qualifications:
<ul><li>Ability to multitask in a fast‐paced environment.</li><li>Familiarity with Windows-based computers.</li><li>Possess excellent customer service skills.</li><li>Experience working with the public and cash.</li><li>Ability to work independently and as a productive member of a team.</li><li>Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends, and holidays, in addition to traditional business hours.</li><li>Proven ability to work well with all levels of management.</li><li>Strong analytical and problem‐solving skills.</li></ul>

Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Weekend Customer Service Jobs in Casper, WY

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Weekend Customer Service Jobs in Casper, WY

Solid Waste Customer Service Representative City of Casper (WY)

Customer Service Representative - State Farm Agent Team Member Megan Spence - State Farm Agent

Box Office Ticket Seller | Part-Time | Ford Wyoming Center Oak View Group

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