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We work in a fun and fast-paced environment, and are recruiting associates with positive attitudes, eager to help every customer and to be a part of the team making an impact helping our neighbors with their homes and their projects. As customers complete their purchases and are ready to check out, providing an amazing checkout experience, as you process purchases quickly, accurately, and efficiently, following our point-of-sale system processes.

<h3>Celina & Melissa Ace Hardware</h3>Celina and Melissa Ace Hardware are independently owned and operated by Dan Meyer and son Nick Meyer. We opened Celina in 2018 and will open Melissa in October 2025. Helping our customer community is our number one priority. Our mission is to be the best at providing the products and services our customers want along with amazing customer service from our knowledgeable associates. We work in a fun and fast-paced environment, and are recruiting associates with positive attitudes, eager to help every customer and to be a part of the team making an impact helping our neighbors with their homes and their projects. Celina Ace Hardware1371 S. Preston Rd.Celina TX 75009 We are now hiring for MelissaMelissa Ace Hardware (Opening October 2025)2801 McKinney StMelissa TX 75454Position Summary The primary responsibilities of the Customer Service Associate position are to provide amazing customer service by greeting and directing customers as they enter the store.  As customers complete their purchases and are ready to check out, providing an amazing checkout experience, as you process purchases quickly, accurately, and efficiently, following our point-of-sale system processes.   Your role is to emulate our “Ace Helpful” Standards when customers are present and to be productive with housekeeping and merchandise stocking and recovery tasks when they are not. Major Responsibilities The major responsibilities for this position include: <ul><li>Comes to work as a happy, friendly associate ready to help every customer and collaborate with associates.  </li><li>Ensure each customer receives amazing service following the W.O.W process.  </li><li>Greet customers as they enter the store and help direct by asking “What can I help you find today” </li><li>Uses Radio headset to communicate with other associate’s in working with customers for business needs. </li><li>Answer incoming phone calls and help with with AH.Com Pick Up Instore customers.  </li><li>Tactfully and pleasantly addresses customer issues, look for 2nd opinion before saying “no” to a customer. </li><li>Maintain awareness of all current promotions and advertisements.  </li><li>Accurately and efficiently process transactions and maintains balanced cash drawer.  </li><li>Solicit customers for their Ace Rewards card or number and offers to immediately open one if they don’t have. </li><li>As appropriate issues receipts, refunds, credits, change due to customers, gift cards.  </li><li>Participates in the Store Housekeeping Standards which may include:  </li><li>Orderly appearance of register area, impulse area, restocks supplies and merchandise as necessary </li><li>Taking out the trash, dust and mop floors, clean restroom, associate room, and clean stockroom. </li><li>Recovers and maintains merchandising standards putting away merchandise and facing on shelf / hook.  </li><li>Retrieve carts from the parking areas and pick up trash outside. Clean front patio and Garden Center. </li><li>Perform other tasks as assigned from time to time by store management  </li><li>Completes at least 20 hours of training per year. </li></ul>Requirements The requirements for this position include the following: <ul><li>Education/Training: High School degree, some college preferred. - We do hire High School students over 16. </li><li>A happy and friendly person with a commitment to service, excellence and helping others.  </li><li>Knowledge of retail computer systems, electronic cash registers, MS Word, and Excel a plus.  </li><li>Ability to process information and/or merchandise through the point-of-sale system.  </li><li>Ability to effectively communicate with associates and customers.  </li><li>Team player with excellent interpersonal skills with a strong willingness to learn.  </li><li>Exceptional organizational ability, high attention to detail, and ability to multi-task.  </li><li>Ability to work PT flexible hours including evenings, weekends and holidays to meet the needs of the business.  </li></ul>Physical Requirements The minimum physical requirements for this position include: <ul><li>Ability to stand for an extended period and lift bag products from 50lbs to 80lbs. </li><li>Move and handle boxes of merchandise and fixtures which entail lifting and performing merchandising tasks.   </li></ul>Job responsibilities may change based on the daily needs of the business.  CUSTOMER SERVICE ASSOCIATE – CORE VALUES - PERFORMANCE STANDARDS  CORE VALUES <ul><li>Communication – Greetings to - thank you - ask the right questions to determine customer’s needs then listen and respond appropriately.  Utilize the knowledge of other associates as necessary, learn from each other. Effective two-way communication with associates and managers will enable you to be effective at your job. </li></ul><ul><li>Accountable - To proactively learn assigned roles and responsibilities and take the initiative to complete responsibilities with minimal supervision. Again, taking the initiative to complete store merchandising, recovery, and housekeeping tasks when customer traffic is slow. </li></ul><ul><li>Responsible – Customers expect “Ace Helpful” which requires a commitment to personal development and training enabling Associates to provide the “how to” knowledge about the products we sell.  Stay focused on what is important, which are your performance standards and respect each other’s roles and opinions.     </li></ul><ul><li>Teamwork - Associates have roles that will change based upon business conditions and workload for the day.  We work together as a daily team to accomplish the requirements of the day while always putting the customers first.  </li></ul>PERFORMANCE STANDARDS <ul><li>Provide Amazing Customer Service to all customers - we are Ace Helpful. </li><li>Use the W.O.W Process </li><li>Provide warm & friendly greeting and “What can I help you find today” to customers. </li><li>Greet customers facing them as they enter the store when not busy. </li><li>Offer everything that they need </li><li>As customers approach checkouts - “Hello - have you found everything today.” </li><li>Check out customers quickly and accurately following POS procedures.  </li><li>Provide a warm thank you and offer to carry out assistance as appropriate. </li><li>Answer phone calls either providing service or passing on to appropriate Sales Specialist quickly. </li><li>Address customers’ issues pleasantly and or pass to appropriate Manager (MOD) quickly. </li><li>Maintain awareness of current promotions and coupon offers. </li><li>Requests customer Rewards numbers for every transaction, able to sell and promote benefits. </li><li>Sign up new Ace Rewards customers as necessary and provide instructions on App download. </li><li>Sweep and vacuum the checkout, entrance, and front patio/sidewalk areas each evening. </li><li>Pick up trash within the front property, parking lot and related areas as necessary. </li><li>Retrieve all shopping and heavy-duty carts and put them away. </li><li>Clean and recover the checkout counters, returning merchandise to the floor or backroom. </li><li>As assigned empty trash receptacles at the front and within the store, replace bags. </li><li>Sweep floors and clean restrooms, breakroom and stockroom as assigned. </li><li>Recover merchandise side counters, front face, items align with bin tags and fill outs with overstock. </li><li>Quick & assertive requests for MOD approvals and or customer issues and high value returns. </li></ul>Celina Ace Hardware is independently owned and operated by Dan Meyer and son Nick Meyer. We opened in 2018 and helping our customer community is our number one priority. Our mission is to be the best at providing the products and services our customers want along with amazing customer service from our knowledgeable associates. We work in a fun and fast-paced environment, and are recruiting associates with positive attitudes, eager to help every customer and to be a part of the team making an impact helping our neighbors with their homes and their projects. <h3>Salary</h3>$12.00 - $14.00 per hour<h3>Benefits</h3>Paid time off, Health insurance, Employee discount, 401(k), Other<h3>Job Type</h3>Part time

Ace Hardware Corporation has grown to become one of the nation's leading "helpful hardware" retailer-owned cooperatives. As a member of the Ace corporate team, you'll have an opportunity to play a valuable role in our ongoing success, while contributing work you believe in and receiving world-class benefits that help Ace team members balance their personal and professional lives.<a href="http://featured-employers.com/ace-hardware/corporate-careers/corporate-careers.php?utm_campaign=mmw-ejb" mns_rt="Company" target="_blank" itemprop="url">Click here to visit our career site</a><div class="CJT_aboutUsBen">Benefits</div><ul><li>Comprehensive Medical Coverage </li><li>Prescription Drug Coverage </li><li>Vision Coverage </li><li>Dental Coverage </li><li>Life Insurance </li><li>Short-Term Disability / Salary Continuation </li><li>Long-Term Disability </li></ul><a href="http://featured-employers.com/ace-hardware/corporate-careers/our-benefits.php?utm_campaign=mmw-ejb" mns_rt="Company" target="_blank" itemprop="url">Click here to view all our benefits</a>

Ace Hardware

Customer Service Associate

Advertising

Cleanroom

Communication Skills

Computer Systems

Customer Relations

Customer Support/Service

Detail Oriented

Housekeeping/Cleaning

Interpersonal Skills

Merchandising

Microsoft Excel

Microsoft Word

Multitasking

Organizational Skills

POS Merchandising

Point of Sale (POS) Systems

Promotional Programs

Resolve Customer Issues

Retail

Retail Management

Sales

Secondary School

Shipping/Receiving

Team Player

Telephone Skills

Time Management

Training/Teaching

Transaction Processing/Management

Waste/Garbage/Recycle Collection

workstreamftpin

Overview: The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland’s customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning.

Overview:
The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland’s customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team.  Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area. 

Responsibilities:
<ul><li>Supports and values Customer Service in both the in store and online (ship to store) shopping experience </li><li>Actively engages with all customers modeling exceptional selling behaviors</li><li>Greets every customer with enthusiasm, maintains a positive, can do attitude at all times </li><li>Proactively engages with customers, reads cues and responds appropriately </li><li>Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket </li><li>Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal</li><li>Achieves or exceeds goals associated with company initiatives and programs. </li><li>Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner</li><li>Assists in maintaining an efficient and organized salesfloor and stockroom</li><li>Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels </li><li>Champions and demonstrates a commitment to Kirkland’s Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit</li><li>May perform other duties as necessary</li></ul>

Qualifications:
<ul><li>Energetic, people and results oriented, competitive with a drive to succeed</li><li>Ability to effectively communicate both written and verbally</li><li>Ability to work weekends, holidays and evenings</li><li>Ability to read and interpret company directives, handbook and manuals</li><li>Ability to work a flexible schedule to meet the business needs of the store</li><li>Ability to work independently as well as part of a team</li><li>Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product</li><li>Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags</li><li>Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers</li><li>Must be able to frequently communicate with the customers in person, electronically, and telephonically</li><li>Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor </li><li>Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately</li></ul>

Kirkland's is more than a leading retailer of home decor and gifts. At Kirkland's, our unique products create the backdrop for memorable life events, like a family dinner, a child's first birthday, a 20th wedding anniversary, or just a cozy evening indoors. WE'RE DIFFERENT THAN YOUR AVERAGE HOME DECOR RETAILER. Walk through a Kirkland's store and you'll see; our products aren't displayed on row after row of cold, metal shelves. Together with our store associates, we create inspirational environments that delight the senses, spark memories, and inspire creativity. WE BELIEVE THAT GREAT STYLE CAN COME AT A GREAT PRICE. In 1966, Kirkland's was co-founded by Carl Kirkland in Jackson, TN, with a single belief in mind: great style can come at a great price always. WE'RE IMMERSED IN THE COMMUNITIES WHERE WE LIVE AND WORK. We believe in providing customers with everything they need to create inspirational living spaces, but we also believe in living inspirational lives. We honor this commitment through long-standing partnerships with local and national community-oriented organizations. We're strongly rooted in Tennessee and Jackson is still home to a Sales Support and Distribution Center. Our headquarters is located in Brentwood, TN within the Maryland Farms business community. At all levels of the organization, team members use their talents to help create engaging backdrops for customers' everyday lives, whether it's through merchandising, marketing, planning, accounting, and much more. Everyone plays an important role even our interns! Explore career opportunities at Kirkland's to start the next chapter of your career.

Kirkland's, Inc.

* Sales Associate - Kirkland's Home - Part Time

Brand Marketing (Branding)

Customer Experience

Customer Training

Exceeded Sales Goal

Interpret Regulations

Inventory Levels

Lift/Move 50 Pounds

Loyalty Programs

Mobile Devices

Pricing

Revenue Growth

[AW]-iCims

Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels. Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal.

Overview:
The Sales Leader is customer obsessed with strong product knowledge and visual presentation skills.   Implements and follows the store business plans and ensures operational processes are executed through collaboration with the Store Manager and team.  Serves as a role model and provides guidance to the team in presenting excellent customer behaviors to maximize sales. This position requires a high level of comfort in building rapport through customer and team interactions.   

Responsibilities:
<ul><li>Leads, supports and values customer selling in both the in store and online (ship to store) shopping experience </li><li>Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customer. </li><li>Understanding your role in sales growth and how you contribute and impact store profitability</li><li>Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience </li><li>Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket </li><li>Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal</li><li>Leads by example, supports, and holds team accountable to all company policies and procedures</li><li>Executes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc. </li><li>Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels</li><li>Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit</li><li>Perform other duties as needed</li></ul>

Qualifications:
<ul><li>High School Diploma or GED; college preferred</li><li>Minimum 1 year management experience in a retail or service industry preferred</li><li>Strong communications skills and customer selling experience required</li><li>Energetic, people and results oriented, competitive with a drive to succeed</li><li>Valid Driver license</li><li>Ability to handle and transport company funds to the bank location designated by Kirkland’s. Transportation of company funds will be conducted in a manner that does not place the funds in a vehicle with any non-Kirkland’s employee </li><li>Ability to effectively communicate both written and verbally</li><li>Ability to work weekends, holidays, and evenings</li><li>Ability to read and interpret company directives, handbook, and manuals</li><li>Ability to work a flexible schedule to meet the business needs of the store</li><li>Ability to work independently as well as part of a team</li><li>Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product</li><li>Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags</li><li>Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers</li><li>Must be able to frequently communicate with the customers in person, electronically, and telephonically</li><li>Must be able to frequently move merchandise, 50 pounds or more to and from the stock room to sales floor </li><li>Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately</li></ul>

* Sales Leader - Kirkland's Home - Part Time

Cargo/Freight

Corporate Policies

Customer/Consumer Behavior

Driver's License

Establish Priorities

High School Diploma

Operations Planning

Operations Processes

People Management

Presentation/Verbal Skills

Profit & Loss

Team Lead/Manager

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Customer Service AssociateAce Hardware

* Sales Associate - Kirkland's Home - Part TimeKirkland's, Inc.

* Sales Leader - Kirkland's Home - Part TimeKirkland's, Inc.

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