Knowledge, Skills, and Abilities (Full Performance): The position requires skill in client outreach, engagement, and navigation; skill in communicating effectively with clients, healthcare providers, insurance representatives, pharmacies, and community partners; skill in coordinating appointments, referrals, and follow-up services; skill in identifying and resolving barriers to healthcare and medication access; skill in documenting client interactions accurately in electronic health record. The position requires the ability to communicate effectively with individuals from diverse backgrounds; establish and maintain trusting relationships with clients and service providers; assess client needs and identify barriers to healthcare and medication access; navigate complex healthcare, insurance, and community service systems; coordinate multiple services and follow-up activities.