Qualifications & Key Requirements: Work Experience: 1+ years of experience in office, clerical, or medical work; medical assistant, admissions rep, or clinic support (preferred) 1+ years of experience in phlebotomy / blood drawing (preferred) Experience in customer service Experience working with electronic health records (preferred) Knowledge/Skills/Abilities: Knowledge of medical terminology Proficiency in MS Office, related software / applications Advanced interpersonal, customer service, and issue-resolution skills Advanced written / verbal communication skills Strong organization and follow-through skills; attention to detail Bilingual skills (English - Spanish) a plus Ability to quickly learn new procedures / processes Ability to comfortably, efficiently manage multiple priorities and shift focus between tasks Ability to project process ownership, accountability, and initiative Ability to work as part of a team; ability to work with minimal supervision Ability to apply good judgment and logic in performing duties, and responding to customer needs Education: We are looking for: - a high school diploma, or equivalent - experience as a medical assistant, admissions rep, or in-clinic support - Basic Life Support (BLS) certification - Must be through America Heart Association (AHA) - Medical Assistant certification (CMA) required from one of these organizations National Health Career Association American Association of Medical Personnel American Medical Technologists National Association for Health Professionals American Association of Medical Assistants National Center for Competency Testing Physical Demands & Working Conditions: Function in a fast-paced clinic / office environment Sit / stand for extended periods Regularly lift up to 20 lbs Work extended hours and / or rotating schedules The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. You'll make our guests feel as comfortable as possible while you administer general patient care and perform / assist in other medical procedures.