Avp, Claims Quality Assurance & Performance Management Argo Group International Holdings Ltd.Avp, Claims Quality Assurance & Performance ManagementAlbany, NY$137,496–$189,516 / yearQualifications / Experience Required: A specialized knowledge of managing Quality Assurance programs typically achieved through: Bachelor's degree required; JD, advanced degree, CPCU, AIC, SCLA, Six Sigma/Lean, PMP, Prosci, Guidewire certification, or similar insurance, claims, audit, process improvement, project management, or change management credential preferred. In addition, the role will expand QA output into a broader claims performance management capability by linking QA findings to Guidewire data, KPI trends, process assessment analytics, adjuster and manager performance evaluation, and senior leadership reporting across Argo's claims organization.
AVP, Claims Quality Assurance & Performance Management Argo Group International Holdings IncAVP, Claims Quality Assurance & Performance ManagementAlbany, NY$137,496–$189,516 / yearQualifications / Experience Required: A specialized knowledge of managing Quality Assurance programs typically achieved through: Bachelor's degree required; JD, advanced degree, CPCU, AIC, SCLA, Six Sigma/Lean, PMP, Prosci, Guidewire certification, or similar insurance, claims, audit, process improvement, project management, or change management credential preferred. In addition, the role will expand QA output into a broader claims performance management capability by linking QA findings to Guidewire data, KPI trends, process assessment analytics, adjuster and manager performance evaluation, and senior leadership reporting across Argo's claims organization.
SIU Investigator - Part Time Allied UniversalSIU Investigator - Part TimeAlbany, New York$30–$36 / hourPart timeAcquire and gather information through use of own discretion, and guidance from clients and case managers, by means of data collection, interviews, research and collaboration with other SIU entities, law enforcement and state Departments of Insurance . High School diploma or higher with a minimum of five (5) years of demonstrated professional law enforcement experience with specific attention to investigations related to fraud .
Auto Claims Desk Adjuster Hybrid Liberty Mutual Holding Company IncAuto Claims Desk Adjuster HybridClifton Park, NYYou'd be a great fit if you are: An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role.
NewLatham Pool Products, Inc Careers - Warranty Claim Representative Latham PoolLatham Pool Products, Inc Careers - Warranty Claim RepresentativeLatham, NY$20–$28 / hourThis role is responsible for performing clerical duties around the Consumer repair lifecycles (data entry, drafting correspondence, cross system searches), policy administration (review of applicable warranties for coverage against case files), and customer service (interacting with customers by phone and email). Strong computer skills including proficiency in Microsoft Office Suite and ability to learn new computerized systems and programs.
Investigator Ethos Risk ServicesInvestigatorAlbany, NYPart timeCONDITIONS:While we aim to keep assignments within a 2-hour drive of your residence, occasional further travel and overnight stays (covered by the company) may be requiredMost surveillance cases start at 6:00AM. REQUIREMENTS:Previous Experience: Demonstrated proficiency in covert surveillance techniques, capturing high-quality video footage, and preparing thorough, well-organized investigative reports.
Surveillance Investigator Allied UniversalSurveillance InvestigatorAlbany, New York$21–$24 / hourFull timeThe Surveillance Investigator will perform discreet mobile and stationary surveillance of a Claimant to confirm current activities and capabilities to assist with the administration of an insurance claim. Conduct independent investigations of insurance claims across a range of coverage types, including workers’ compensation, general liability, property and casualty, and disability .
Senior Claims Account Manager Argo Group International Holdings Ltd.Senior Claims Account ManagerAlbany, NY$137,500–$167,000 / yearDeep workers' compensation technical expertise, including compensability, medical treatment, disability exposure, return-to-work, settlement valuation, Medicare considerations, litigation management, jurisdictional requirements, and claim resolution strategy and exception customer service focus typically obtained through: Bachelor's Degree from an accredited university. Support onboarding and oversight of additional runoff programs as Clearbrook acquires new companies, portfolios, or lines of business, including transition planning, TPA implementation, claim file transfer, authority protocols, reporting expectations, and governance routines.
NewSenior Claims Representative Argo Group International Holdings Ltd.Senior Claims RepresentativeAlbany, NY$24.75–$28.65 / hourThis includes analyzing coverage, contacting the customers, investigating the facts surrounding the loss, arranging inspection, experts, and third parties; collecting information and evaluating complexity of loss of claims when needed; negotiating loss settlements either directly with our customers or through their assigned counsel and finalizing settlement. Qualifications / Experience Required: An advanced knowledge of systems and processes necessary to adjudicate non-injury liability automobile claims, as well as an exceptional customer service focus typically obtained through two years' work experience working in a claims, insurance, or customer-focused position.
Senior Claims Account Manager Argo Group International Holdings IncSenior Claims Account ManagerAlbany, NY$137,500–$167,000 / yearDeep workers' compensation technical expertise, including compensability, medical treatment, disability exposure, return-to-work, settlement valuation, Medicare considerations, litigation management, jurisdictional requirements, and claim resolution strategy and exception customer service focus typically obtained through: Bachelor's Degree from an accredited university. Support onboarding and oversight of additional runoff programs as Clearbrook acquires new companies, portfolios, or lines of business, including transition planning, TPA implementation, claim file transfer, authority protocols, reporting expectations, and governance routines.
Construction Project Manager Skinkle Construction Group, Inc.Construction Project ManagerClifton Park, New York$75,000–$90,000You will serve as the primary point of contact for homeowners, insurance carriers, subcontractors, and internal team while ensuring projects are completed safely, efficiently, on schedule, and within budget. We're looking for an experienced, organized, and customer-focused Project Manager to oversee residential reconstruction projects from start to finish.
Customer Service Representative - State Farm Agent Team Member Thomas Rupert - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberClifton Park, NYFull timeAs a Customer Service Representative - State Farm Agent Team Member with Thomas Rupert - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Account Associate - State Farm Agent Team Member Thomas Rupert - State Farm AgentAccount Associate - State Farm Agent Team MemberClifton Park, NYFull timeROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Thomas Rupert - State Farm Agent, you are vital to our daily business operations and customers’ success. I have grown children and enjoy spending my free time on the lake—something that helps me maintain a strong work-life balance.
Account Associate - State Farm Agent Team Member Harnet Tesfai - State Farm AgentAccount Associate - State Farm Agent Team MemberClifton Park, NYFull timeROLE DESCRIPTION: As Sales Representative for Harnet Tesfai State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
NewEmployee Benefits Operations Manager Pioneer Bancorp, Inc.Employee Benefits Operations ManagerAlbany, NY$67,500–$106,100 / yearTeam Leadership: Recruit, train, mentor, and evaluate account managers, client service representatives, and benefit administrative assistants. This leadership role ensures accurate processing of group health and welfare plans, manages account support staff, and maintains strict compliance with industry regulations.
Claims Representative I Elevance HealthClaims Representative ILatham, New YorkWe are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. Good oral and written communication skills, previous experience using PC, database system, and related software (word processing, spreadsheets, etc.) strongly preferred.