IT Support Specialist Bohannan Huston Inc.IT Support SpecialistAlbuquerque, NMFull timeCustomer service experience should include:Microsoft Desktop Operating System Support (Windows, 10, 11)Microsoft Server Operating System Support (Server 2016, 2019, 2025)Microsoft Active Directory, DNS and DHCP supportMicrosoft Hyper-V Support (Configuration and Implementation)Firewall Configuration and Support (SonicWALL experience a plus)Microsoft 365 SupportMicrosoft Office Desktop Application SupportMalware and Anti-Virus SupportRemote Support ToolsVoIP Technology - FreePBX, Shortel, etc. Technologies You Will Work With & LearnConnectWise PSANinja RMMAxcient Backup and Business ContinuityEDR SolutionsCyber Security SASEMXDRWhy Choose Bohannan Huston (EnvisionIT Solutions)?At EnvisionIT Solutions, we are passionate about helping clients succeed through proactive Managed IT Services, advanced cybersecurity, and trusted strategic guidance.
IT Support Specialist (EITSAB) Bohannan Huston IncIT Support Specialist (EITSAB)Albuquerque, NMAs an IT Support Specialist in the EnvisionIT group, you would likely be involved in numerous tasks that would include handling project management of client system upgrades, inbound support calls, providing remote desktop support, configuring desktop PCs, and working with clients to resolve everyday IT support issues. The successful candidate will have demonstrated knowledge and expertise in handling service requests at a Managed Services Provider's Help Desk, and completing projects related to workstations, servers, printers, networks and vendor specific applications.
NewIT Support Technician County of SandovalIT Support TechnicianBernalillo, New MexicoReceives and documents phone calls and/or e-mails about IT issues; enters work tickets through Helpdesk ticketing system; resolves issues that are opened in the ticket system that includes systems/application troubleshooting and installation, phone system, printing and hardware troubleshooting, and installation; diagnoses and resolves a variety of computer problems relating to software and hardware issues; provides telephone support to County staff; sets up phones for users; uses phone system application to maintain the phone system; upgrades and maintains voice mail programming; assists with setup and deployment of county issued cell phones. Receives and documents phone calls and/or e-mails about IT issues; enters work tickets through Helpdesk ticketing system; resolves issues that are opened in the ticket system that includes systems/application troubleshooting and installation; phone system, printing and hardware troubleshooting, and installation; diagnoses and resolves a variety of computer problems relating to software and hardware issues; provides telephone support to County staff; sets up phones for users; uses phone system application to maintain the phone system; upgrades and maintains voice mail programming.
Support Tech Analyst Bohannan Huston Inc.Support Tech AnalystAlbuquerque, NMFull timeWhat We Are Looking For1–3 years of relevant IT support experience or equivalent hands-on technical experienceStrong troubleshooting skills with a solid understanding of desktop, Microsoft 365, network, and basic server technologiesExcellent customer service and interpersonal skillsAbility to communicate technical information clearly to non-technical usersComfortable working in a fast-paced environment supporting multiple small to mid-sized business clientsAbility to work independently while knowing when to escalate more complex issuesStrong organizational skills with the ability to prioritize and manage multiple support requestsStrong written and verbal communication skillsA positive, professional attitude and willingness to learn new technologiesAbility to lift and move IT equipment weighing up to 50 poundsA valid driver's license and willingness to travel locally to client locations as needed during the workdayTechnologies You Will Work With & LearnConnectWise PSANinja RMMAxcient Backup and Business ContinuityCyber Security software solutionsWhy Choose Bohannan Huston (EnvisionIT Solutions)?At EnvisionIT Solutions, we are passionate about helping clients succeed through proactive Managed IT Services, advanced cybersecurity, and trusted strategic guidance. As a Level 1–2 Help Desk Technician with EnvisionIT, you will provide remote and occasional onsite support to multiple clients, including troubleshooting workstations, Microsoft 365 applications, printers, basic networking issues, and other business applications.
Information Systems Technician U.S. NavyInformation Systems TechnicianBosque Farms, NMKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Support Tech Analyst (EITSAB) Bohannan Huston IncSupport Tech Analyst (EITSAB)Albuquerque, NMAs a Level 1-2 Help Desk Technician with EnvisionIT, you will provide remote and occasional onsite support to multiple clients, including troubleshooting workstations, Microsoft 365 applications, printers, basic networking issues, and other business applications. Team members at EnvisionIT Solutions have the opportunity to grow their careers, expand their skills, and make a meaningful impact while working alongside a talented team dedicated to delivering exceptional client experience.