This role will be responsible for leading the delivery, execution, and continual improvement of technology services for the New York office, in alignment with Global Technology strategy, including customer support, hardware deployment, software deployment, inventory management, technology adoption, audiovisual support, and hardware lifecycle practices, while overseeing the New York Technology support function, including daily operations, help desk support, hardware and software installation, asset management, systems configuration, resource scheduling, and escalation management. Engaging with the New York Director of Administration and Global Technology leaders to ensure alignment between technology service delivery and office business needs, with a focus on high-quality, customer-focused technical services.