Sr. Information Systems Security Officer (ISSO) Power3 SolutionsSr. Information Systems Security Officer (ISSO)Laurel, MarylandWe provide fresh alternatives to ordinary, mainstream consulting firms through small, highly skilled, and hand-picked teams that can meet clients' needs in any industry. Experience is to include at least two (2) of the following areas: knowledge of current security tools, hardware/software security implementation; communication protocols; and encryption techniques/tools.
Information Systems Security Officer (ISSO) GD Information TechnologyInformation Systems Security Officer (ISSO)Annapolis Junction, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
IT Service Mgr ValidaTek IncIT Service MgrArlington, VASummary: ValidaTek is searching for a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program providing a common view for all enterprise-wide users. As the primary point of contact between the help desk and leadership, this manager will focus on customer service, performance, and optimization of processes to ensure end users have the support they need to be successful when utilizing the network.
Systems Administrator Support to PMO Peraton IncSystems Administrator Support to PMOAnnapolis Junction, MD$112,000–$179,000 / yearUnderstands how to configure multiple VLANS (voice and data) onto switches using Putty software client Comprehensive understanding of the OSI model as it relates to switch configuration, data flow and TCP/IP protocols Familiar w/ CISCO switches, configuring SFP's and troubleshooting fiber runs Experience using Active Directory as a domain service Experience imaging desktops/laptops Experience troubleshooting workstations, network printers and VoIP phones Related certifications, e.g., CISSP, CEH, CCENT, CCNA, A+ etc. Computer Network Operations: Must have at least one (1) year of demonstrated experience in Modern operating systems and network architectures Information Assurance: Must have at least one (1) year of demonstrated experience in certification and accreditation Architecture development and design Risk Assessments IA Metrics gathering Experience patching and upgrading network switches, installing software on desktops, creating, and editing security groups Excellent oral and written communication skills.
Help Desk Specialist I (Tier I Agent - Internal) Aretec Group IncHelp Desk Specialist I (Tier I Agent - Internal)Ashburn, VAEscalate incidents to Tier 2 or Tier 3 support teams, including internal CBP groups and third‑party vendors, using ticket transfer and warm‑call transfer methods. Respond to incoming incidents, service requests, and inquiries via internal 800 number, live agent chat, self‑service tickets, and email.
Supervisory Information Technology Specialist (Policy Planning) United States ArmySupervisory Information Technology Specialist (Policy Planning)Washington, DC$148,222–$192,694 / yearExamples of IT-related experience demonstrating this competency include: using expertise and experience to address complex problems, questions, or complaints; anticipating customer needs and modify the teams work activities, processes, and practices to meet these needs; collaborating across team and outside of own team to organize planning sessions that elicit ideas for improving customer service and support; (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Specialized Experience: One year of experience equivalent to the GS-13 grade level in the Federal service which includes: 1) Supervising the activities of information technology specialists concerned with various software sustainment functions; 2) Identifying innovative solutions to resolve information technology system problems of a complex nature; AND 3) Utilizing a wide variety of information technology and leadership skills to accomplish programs and meet customer requirements.
NewInformation Systems Manager - TS/SCI w/ Poly GD Information TechnologyInformation Systems Manager - TS/SCI w/ PolyAnnapolis JunctionManager will lead the Operations/Capabilities Service Desk/Tier 1 team and will be responsible for the following: Manages approximately 100 team members to include Tier 1 Phone, Live Chat Agents, Web Queue, Telephone Operators and VTC Schedulers with a strong emphasis on training. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Geographic Information System (GIS) Architect (Part-Time) LinTech GlobalGeographic Information System (GIS) Architect (Part-Time)Arlington, VAPart timeThis plan is available for inspection upon request.http://Lintechglobal.com/wp-content/uploads/2017/09/poster_screen_reader_optimized.pdf#DICE#LI-LM1This role requires customer approval, suitability to hold a public trust and successful completion of a preemployment background screening. Position Requirements:Demonstrate deep knowledge of enterprise GIS and mapping technologies, integrating spatial data and services with analytics platforms; evaluate, prototype, test, and deploy innovative GIS solutions that address evolving organizational and mission needs.
Help Desk Specialist II (CRS) Computer World ServicesHelp Desk Specialist II (CRS)Washington, District of ColumbiaThis position supports end users across multiple channels—including phone, email, chat, remote tools, and in person—and is responsible for resolving incidents beyond the capabilities of entry-level staff. The Specialist II delivers concierge-level service, performs in-depth troubleshooting, documents all work in the ticketing system, and ensures timely resolution in accordance with SLAs, policies, and procedures.
Information Technology Specialist (POLICY AND PLANNING/SECURITY) United States ArmyInformation Technology Specialist (POLICY AND PLANNING/SECURITY)Washington, DC$101,696–$138,988 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Lead IT Analyst/ System Administrator Sawdey Solution ServicesLead IT Analyst/ System AdministratorWashington, District of ColumbiaProvide information technology support to operate and maintain the online application processing, peer review management and applicant notification system providing critical infrastructure for the Institute of Education Sciences (IES) known as PRIMO (Peer Review Management Online). Bachelor's degree in Computer Science, Information Technology, Information Systems, Computer Engineering, Management Information Systems, or a related technical discipline.
Help Desk Specialist II Lead (CRS) Computer World ServicesHelp Desk Specialist II Lead (CRS)Washington, District of Columbia$69,000–$81,000 / yearThis role coordinates workflow, mentors staff, oversees ticket quality, and ensures that incidents, service requests, and escalations are handled efficiently and in compliance with SLAs, policies, and CRS-specific support requirements. Job Description The Help Desk Specialist II – Lead serves as a senior technical and operational point of contact within the Help Desk team, providing support while leading day-to-day service operations.
Help Desk Technician - Tier II - TS/SCI with Polygraph GD Information TechnologyHelp Desk Technician - Tier II - TS/SCI with PolygraphWashingtonEnsures all problems reported by end users have been adequately documented and controls exist so only authorized staff can archive the end users' entries, as well as determine if there are sufficient controls to escalate issues according to priority. Supports developing unique applications training lesson plans, for initial user and follow-on educational or refresher training distributing copies (hardcopy/electronic) of training materials and conducting training either on-site or over-the-phone.
Information System Security Manager Peraton IncInformation System Security ManagerSilver Spring, MD$112,000–$179,000 / year5+ years experience with Authority to Operate (ATO) process, continuous monitoring, POA&Ms, Security Authorizations (SA), NIST 800-37, NIST 800-53 Rev4/ Rev5, working with Information System Owners (ISO) and Program Managers (PM). Continuously maintain a thorough understanding of all relevant corporate policies, security control plans as well as system configurations, architecture, installed software, accounts (both Operating System and Application), data flows, ports, protocols, and other relevant data for each Information System.
NewHelp Desk Tier II (DHA) Quadrant, Inc.Help Desk Tier II (DHA)Falls Church, VAExperience with IT and Help Desk technologies, to include Remedy, Heat, other ticketing systems, VPNs, remote and VMware tools, Office 13, Exchange, Active Directory, Windows 7 and 10, and knowledge of laptop technologies strongly preferred. Ensuring backup, recovery and data restoration from workstations for customers during upgrades or when a problem with the system is diagnosed.
Help Desk / Access Manager - Mid Level EC Technology, LLCHelp Desk / Access Manager - Mid LevelFt. Belvoir, DCDemonstrated experience with access management operations, such as PKI Trusted Agent activities or verifying security clearance information in JPAS or Scattered Castles or validating access using need-to-know applications (JEMS, NCTC, etc.). Core services include cross-domain solutions, secure network access, data management, systems integration, and access relevant reporting across U.S. and multinational platforms.
Systems Administrator L2 Technology Resource ExpertsSystems Administrator L2MarylandConfigure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance. Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
Supervisory Information Technology Specialist (Network) United States ArmySupervisory Information Technology Specialist (Network)Washington, DC$131,841–$180,186 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Help Desk Program Manager GD Information TechnologyHelp Desk Program ManagerWashingtonExperience: 10+ years of prior Help Desk experience with a minimum of 5 years’ experience related to quality performance of ITSM services and supervising Help Desk employees; experience leading people and managing large cross-functional teams; experience developing strategies to mitigate issues and risks. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Principal System Administrator Power3 SolutionsPrincipal System AdministratorMarylandConfigures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.