This WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network (minimum 50 Mbps download and 50 Mbps upload speed.)ResponsibilitiesCoordinates intake, navigation services, and administrative support for Virtual Physical & Occupational Therapy and Fall Prevention program:Receives and responds to telephone calls, emails, and chats, greeting members with a courteous, welcoming manner and offering an introduction and pertinent information. QualificationsHigh School Diploma or GED certificate required.1 year experience with Call Center or Customer Service operations, preferably in a Managed Care or Health Care environment required.3 years general office experience including administrative support and project management required.