Day to day that looks like: assessing strengths, needs, and goals alongside the client and the people who matter to them; building the plan of service and keeping it alive; connecting and coordinating the pieces — medical and behavioral health care, school supports, housing, benefits, employment, transportation, natural supports; advocating when a system will not move; and tracking whether life is actually getting better, then changing the plan when it isn't. Bachelor's degree in a health and human services field — social work, psychology, counseling, sociology, human services, or a related field — meeting Idaho Behavioral Health Plan case management qualifications and able to practice under supervisory protocol.