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Career Advancement & Management

Guidance for growing and leading in your career.

A smiling businessman gestures enthusiastically while speaking to a colleague, representing a positive interaction and good communication skills to include on a resume.

Career Advancement & Management

Communication Skills: Definition, Examples, & How to Improve

Learn what communication skills are, see communication skills examples, and get tips on how to improve communication skills for your resume and career.

Megan Dawkin

By Megan Dawkins, Career Industry Editor

Updated: Apr 23, 2026

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16 min read

Two people sit across from each other, pointing at skills listed on a resume document during a job interview in a bright office setting.

Career Advancement & Management

Soft Skills vs Hard Skills: What’s the Difference? (75 Examples)

Learn about soft skills vs hard skills, how to add them to your resume, and how to use them to stand out in interviews, with 75 examples and tips.

Megan Dawkin

By Megan Dawkins, Career Industry Editor

Updated: Apr 23, 2026

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15 min read

Friendly professional smiling and listening attentively to a client during a meeting in a bright office, representing strong customer service and active listening skills.

Career Advancement & Management

15 Customer Service Skills: Examples & Resume Tips

Master essential customer service skills with our list of examples. Learn how to showcase good customer service skills on your resume to land your next job.

Megan Dawkin

By Megan Dawkins, Career Industry Editor

Updated: Apr 23, 2026

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18 min read


How being an introvert can help boost your career
Career Advancement & Management

How being an introvert can help boost your career

Toni Frana
By Toni Frana, Career Advice ExpertUpdated: Aug 12, 20198 min read
6 Powerful Questions to Ask in Your Performance Review 
Career Advancement & Management

6 Powerful Questions to Ask in Your Performance Review 

Elizabeth Muenzen
By Elizabeth Muenzen, Career Advice WriterUpdated: Jul 17, 20198 min read
Make the most of career counseling
Career Advancement & Management

Make the most of career counseling

Toni Frana
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The most discouraging phrases you need to avoid as a boss
Career Advancement & Management

The most discouraging phrases you need to avoid as a boss

Elizabeth Muenzen
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Make the jump to manager with these five steps
Career Advancement & Management

Make the jump to manager with these five steps

Elizabeth Muenzen
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The right way to apply for an internal job
Career Advancement & Management

The right way to apply for an internal job

Elizabeth Muenzen
By Elizabeth Muenzen, Career Advice WriterUpdated: Mar 11, 20196 min read
7 times in your career when it’s worth seeing an executive coach
Career Advancement & Management

7 times in your career when it’s worth seeing an executive coach

Toni Frana
By Toni Frana, Career Advice ExpertUpdated: Feb 4, 20197 min read
What to do when you’re passed over for a promotion at work
Career Advancement & Management

What to do when you’re passed over for a promotion at work

Elizabeth Muenzen
By Elizabeth Muenzen, Career Advice WriterUpdated: May 3, 20185 min read
What not to do when you have to fire an employee
Career Advancement & Management

What not to do when you have to fire an employee

Elizabeth Muenzen
By Elizabeth Muenzen, Career Advice WriterUpdated: May 3, 20187 min read

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