Artificial intelligence continues to transform how we live and work, but many Americans remain divided on the rise of AI agents—software programs that use AI to complete specific tasks. A new Monster survey conducted in February 2025 among U.S. adults reveals how workers view AI agents, their potential benefits, and their biggest fears.

Awareness of AI Agents Is Still Low

Despite the growing presence of artificial intelligence in daily life, only 50% of U.S. residents have even heard of AI agents. Among those familiar with the concept, 30% report that their workplace has already introduced—or at least discussed—the integration of AI agents into operations.

This lack of awareness isn’t unique. According to McKinsey research, while nearly all companies are investing in AI, only a fraction feel they have “mature” systems in place that consistently deliver impact. This gap between investment and real-world implementation may explain why many workers remain uncertain about how AI is used around them.

Workers Are Concerned About Job Security

The survey highlights that concerns about job displacement remain top of mind:

  • 52% of respondents are somewhat (31%) or very concerned (21%) that an AI agent collecting job-specific data could replace their position.
  • 30% of U.S. adults say they don’t feel comfortable using AI models at all, regardless of how their data is shared.
  • However, 18% say they would feel more comfortable if AI tools only shared data within their company’s private network or servers.

How AI Agents Are Being Used in Workplaces

AI agents are already showing up in a variety of industries and roles. According to the Monster survey, employees report that their organizations are using AI agents for:

10%AI-Powered customer service chatbots
10%Virtual assistants
9%Content creation tools
8%Automated data analytics
7%Marketing automation
7%HR and recruiting tools
6%Other AI-driven applications

Still, 27% of workers aren’t sure how their employers are currently using AI, suggesting a lack of communication or transparency.

National Security and Foreign AI Technology

The rise of foreign-made AI technology, particularly from China, raises additional concerns. The survey found that:

  • 35% believe foreign-made AI tools pose a national security risk.
  • 23% say it depends on the specific technology and regulations.
  • 10% are concerned but trust the U.S. government to manage the risks.
  • 6% believe the benefits outweigh the risks, while 5% don’t see it as a major threat.
  • 21% say they need more information before forming an opinion.

When asked specifically about China’s advancements in cheaper, advanced AI:

  • 17% think the U.S. workforce risks falling behind competitively if foreign AI isn’t adopted.
  • 27% believe it depends on how quickly the U.S. can innovate and build alternatives.
  • 25% aren’t worried, citing U.S. competitiveness in AI.
  • 32% remain unsure of the potential impact.

Workers Fear AI Agents More Than Common Workplace Nightmares

Perhaps one of the most striking findings: 42% of workers say the thought of AI agents joining their workplace is scarier than everyday office nightmares—including sitting next to a “chatty Kathy,” losing Wi-Fi during remote work, or even going skydiving as part of team bonding.

What This Means for the Future of Work

The survey makes one thing clear: while AI agents are becoming more common in the workplace, Americans remain cautious, curious, and in many cases, fearful of what they mean for job security, privacy, and national competitiveness.

As AI continues to evolve, businesses may need to focus not only on implementation but also on educating employees, building trust, and ensuring transparency around how AI agents are used.

Methodology:

The findings in this report are based on a survey conducted by Monster in February 2025 among U.S. workers using Morning Consult. Respondents were employed either full-time or part-time at the time of the survey. Participants answered a mix of yes/no, single-selection, and multiple-choice questions about workplace culture, employer support, mental health, and job priorities. The sample included workers across a range of industries, age groups, genders, and education levels to reflect the diversity of the U.S. workforce.

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Vicki Salemi Career Advice Expert

Vicki Salemi is a nationally recognized career expert who helps professionals navigate the hiring landscape and find the right fit on Monster. With over 15 years of experience in corporate recruiting and HR, she offers expert guidance on job search strategies, interview preparation, and career development to help candidates land their next role.

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