Account Coordinator

Account Coordinator

Atlanta, GA 30339

Job Function: Job Roles Job Number: 439

Job Description

Johnson Service Group is looking for an Account Coordinator who will be an integral part of the staffing delivery and account management process. By taking ownership of administrative, coordination, reporting, and operational responsibilities, this role helps improve productivity, strengthen internal communication, enhance client service, and allow Account Managers and recruiters to focus on their primary revenue generating responsibilities.

Account Coordinator Key Responsibilities:

1. Account Management and Recruiting Support

• Provide day-to-day administrative support to ensure efficient management of client accounts.
• Serve as a point of contact for routine client requests, questions, and follow-ups, escalating issues to the appropriate Account Manager when necessary.
• Coordinate client interviews, meetings, and scheduling between clients, recruiters, and candidates.
• Assist with daily client coverage reporting and tracking.
• Monitor account activity and outstanding action items to ensure timely follow-up.
• Support client onboarding, documentation, and other account-related administrative requirements.
• Assist the management team with administrative coordination of open job requisitions and recruiting activities.
• Manage and distribute new job orders received from on-site teams and Aviation Department
• Coordinate the processing and assignment of new job requisitions to the appropriate recruiting teams.
• Create, manage, and maintain job postings across various platforms, including JS Firm, Indeed, and other applicable job boards.
• Coordinate interview scheduling and communication between clients, recruiters, and candidates.
• Monitor recruiting activity and follow up on outstanding requisitions and submissions.
• Assist with preparing open requisition reports and recruiting activity summaries.

2. Reporting & Tracking

• Monitor daily tracking reports to identify outstanding items, potential delays, and areas requiring follow-up.
• Prepare and distribute daily client coverage reports.
• Generate open requisition, recruiting activity, and other account-specific reports as needed.
• Maintain accurate reporting data and ensure timely updates.
• Proactively identify discrepancies, missing information, and items requiring escalation.

3. Systems & Operational Support

• Manage administrative functions and data entry within Bullhorn (BH) and applicable Vendor Management Systems (VMS).
• Ensure accurate and timely entry, processing, and maintenance of job requisitions, candidate submissions, recruiting assignments, and other account-related information.
• Manage VMS candidate submissions and related administrative requirements,
• Maintain compliance with client-specific processes, documentation requirements, and submission procedures.
• Provide general operational support to the Market Manager and Account Managers as needed.

Account Coordinator Qualifications & Skills:

• Previous experience in staffing, recruiting, account coordination, or administrative support preferred.
• Experience working with Bullhorn, VMS platforms, or other applicant tracking systems (ATS) is highly desirable.
• Strong organizational skills and exceptional attention to detail.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong follow-up skills with the ability to proactively identify and resolve outstanding items.
• Proficiency in Microsoft Office, particularly Excel, Outlook, and reporting tools.
• Ability to work collaboratively with Account Managers, recruiters, clients, contractors, and internal operations teams.
• Strong problem-solving skills and the ability to recognize when issues require escalation.

Why work for JSG?

Our people and culture make JSG a great place to work. We are all about growing and investing in our staff. JSG's mission is to empower people, help our clients reach their goals, and hire motivated individuals.

We offer medical, dental, vision, life insurance options, paid time off, 401(k), weekly pay, and more.

Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 40 years of experience investing in people and companies. We are always looking for great people to join our team-we want to see your success here at JSG!

We can be found locally in more than 30 offices throughout the United States and Canada. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs.

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

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About Atlanta, GA

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