Administration & Office Assistant

At Walsh, we believe a great career is built on purpose, community, and genuine connection. For over 165 years, weve been a family-first companywhich means we invest in our people just as much as our clients. Were a team of big-hearted problem-solvers who show up every day to support one another and make a real difference in Western New York and beyond. When you join our team, your work has meaning from day one. Youre not just filling a role; youre becoming part of a 165-year family legacy.

This position is an in-office position in Buffalo, NY.

PRINCIPLE JOB OBJECTIVE: Provide efficient reception and administrative support to ensure smooth daily operations, while assisting with select accounting, human resources and other operational functions in a professional and customer-focused manner.

JOB SUMMARY: The Administration & Office Assistant provides administrative and operational support including accounting, data entry, customer service, project coordination and office administration. This position supports Human Resources functions and requires the responsible handling of confidential employee, financial and business information. Specific responsibilities are assigned. Leadership, curiosity, initiative, and teamwork are essential attributes for success in this role. Growth and advancement opportunities are available in this position.

Salary Range: $50000.00 - $55000.00 per year

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Mon-Fri Schedule

Career Growth Opportunities

Responsibilities

ESSENTIAL FUNCTIONS

Agency specific training will be provided.

Greet customers and gather information to determine service needs

Answer, screen and direct incoming phone calls

Process incoming and outgoing mail, including computer scanning and attaching/routing documents in our agency management system

Coordinate office operations, including scheduling maintenance and vendor services and maintaining shared spaces such as the kitchen and common areas

Coordinate office meetings, including scheduling and preparation

Assist with office supply ordering, inventory and restocking

Accounts Receivable and Payable Processing

Direct Bill Commission Processing and Reporting

Banking Transactions and Reconciliation

Cash Receipts and Disbursements

Assist with employee benefits vendor payments processing

Assist with employee expense reimbursement processing

Cross train as needed

Adhere to the stated expectations of the E&O Plus Quality Management Program

ADDITIONAL RESPONSIBILITIES

As an Administration & Office Assistant, additional responsibilities include, but are not limited to:

HR support and projects as assigned

Microsoft Word processing and Excel worksheet manipulation

Learn various software tools and assist with training at the desk level

Provide administrative support for IT

Assist with Company Wellness initiatives

Coordinate Company and Department events

EDUCATION AND EXPERIENCE

Associate or bachelors degree in business related field, required

Internships or a minimum of 2 years work experience in business administration or accounting, preferred

KNOWLEDGE, SKILLS AND ABILITIES

Microsoft Office Software skills and the ability to utilize computer systems and programs and understand functionality.

Ability to handle sensitive employee, financial and business information with the highest level of confidentiality, discretion, and professionalism, sharing information only with authorized individuals and in accordance with Company policies.

Ability to communicate orally and in writing with others to explain issues, receive and interpret information and respond appropriately.

Ability to understand written and oral communication and interpret abstract information.

Ability to carry out complex tasks with concrete and abstract variables.

Ability to process written and other materials visually.

Requires ability to receive detailed information through oral communication.

Detail oriented and high level of accuracy.

Ability to work with others to create a positive, professional and productive work environment.

Ability to work independently and manage multiple priorities.

Requires good decision making, time management and communication skills.

Reports to/Department

Human Resources Generalist

Administrative Services

FLSA Job Classification

Non-Exempt (Full-Time)

Salary Range

$50k - $55k

ADA Requirements

Walsh Duffield Cos., Inc. complies with the Americans with Disabilities Act. Reasonable accommodation may be made to qualified individuals with disabilities to perform the essential functions of this position.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit while using hands to use a computer or other technologies. The employee frequently is required to see, talk and hear. The employee is occasionally required to stand, walk, and reach with hands and arms.

The employee must regularly lift and/or move up to 10 pounds.

The noise level in the work environment is usually light.

This job description is intended to describe the normal level of work required by the person performing the work. The principal duties outlined are the essential responsibilities and duties. Other duties may be assigned as needed, or as required.

This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description. All requirements may be modified to accommodate physically or mentally challenged staff members reasonably.

HOW TO APPLY:

https://walshins.com/careers-walsh/

Walsh Duffield Cos., Inc. is an equal opportunity employer (EOE), and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sex orientation, national origin, genetic information, sex, age, disability, protected veteran status, or any other characteristic protected by law. We welcome diversity and highly encourage applications from diverse candidates, including those with disabilities.