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Administrative Support Jobs in Boston, MA

Administrative Assistant - Administrative

IMCS Group Inc

Boston, MA

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JOB DETAILS
SKILLS
Administrative Skills, Calendar Management, Conference Management, Customer Support/Service, File Maintenance, Insurance, Patient Care, Printing, Proofreading, Schedule Development, Spreadsheets, Telephone Skills, Time Management, Travel Planning, Willing to Travel
LOCATION
Boston, MA
POSTED
3 days ago
Facility: BIDMC

Position Description: Contract Guarantee hours= 72 Hours Biweekly on all Assignments these guaranteed hours do not include any on-call time worked

Comments And Notes: BILH coversheet required at time of submission. 3-5 years of experience highly preferred. Customer service or less time served would be considered if the experience was in a similar setting. The role is heavily office based (phone calls, patient portal messages, navigating insurance, scheduling etc) It is not physically patient facing, but typically the first line of communication between a patient and our office. The Administrative Assistant is a specialized role within the clinic, crucial in supporting physicians and allied health professionals in a high-volume, patient-centric environment. This role is responsible for coordinating patient care across one or more specialties, managing appointment scheduling, handling patient inquiries, and ensuring smooth clinic operations. The individual will contribute to the clinical team s success by demonstrating in-depth knowledge of their assigned specialty(ies), ensuring that each patient receives high-quality care from appointment scheduling to follow-up.
Answers and screens telephone calls. Takes accurate messages or directs the call to the appropriate person. Greets and directs patients/families, visitors, and staff. Responds to requests in a timely manner and provide clear and accurate information within the scope of knowledge and authority.
Types correspondence, forms, reports, manuscripts, or other materials that may require complex formatting. Prepares documents with stylized formats, lettering, or graphics using specialized commercial software, such as desktop publishing or graphics packages. Proofreads and edits materials for grammar, punctuation, and spelling.
Schedules appointments and meetings and maintains personal calendars for manager/director(s). Organizes conference calls and meetings, sometimes with large numbers of participants. Reserves meeting locations and equipment. Prepares meeting agenda and other materials. Prepares travel arrangements as needed.
Organizes and schedules conferences, seminars, or other department-sponsored programs or events. Coordinates all necessary arrangements: location, registration forms, and fees, agenda, refreshments, materials, and equipment.
Maintains departmental files, records, and databases. Enters information from source documents into computer databases and/or spreadsheets, compiling, printing, and distributing periodic reports, mailing labels, and other information as needed. Maintains department reference library of books, journals, and other materials.
Other duties as assigned by the department.
Required Qualifications:
High School diploma or GED required. Associate's degree preferred.
3-5 years of related work experience required.
Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access, and other web-based applications. May produce complex documents, perform analysis and maintain databases.

Must be separated from 6 + months to be considered.

About the Company

I

IMCS Group Inc

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