Dental Office Administrative Assistant / Treat ment Coordinator

Location: Hollywood Smile Dental 2425 E. Tropicana Avenue, Suite 5B,Las Vegas, NV 89121-5416
Employment Type: Full-Time
Experience: Dental experience preferred, but not required

Job Overview

We are seeking a friendly, dependable, and professional individual to join our dental office team in Nevada!

We welcome applicants with dental experience, as well as those with backgrounds in customer service, healthcare, medical offices, reception, or administrative support.

Training will be provided to the right candidate. We are looking for someone who is reliable, organized, eager to learn, and committed to providing excellent patient service.

Job Responsibilities

The selected candidate will perform various administrative and patient coordination duties, including but not limited to:

• Greet patients warmly and provide excellent customer service.
• Answer incoming phone calls, respond to patient inquiries, and assist with appointment scheduling.
• Schedule, confirm, and manage patient appointments.
• Maintain and organize patient records and dental charts.
• Verify patients' dental insurance eligibility and benefits.
• Review insurance coverage and calculate estimated patient copayments.
• Present treatment plans and explain estimated insurance coverage and out-of-pocket expenses.
• Collect patient payments and process transactions accurately.
• Prepare and submit dental insurance claims.
• Follow up on outstanding claims and insurance inquiries.
• Assist with patient billing and account reconciliation.
• Coordinate with dentists, dental assistants, hygienists, and other office staff to ensure smooth daily operations.
• Prepare patient prescriptions as directed and authorized by the dentist.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Keep the front desk and administrative areas organized.
• Perform other administrative duties as assigned.

Preferred Qualifications

• At least 1 year of experience in customer service, healthcare, medical administration, sales, or a related field.
• Dental office experience is a plus but not required.
• Knowledge of dental insurance, PPO plans, and insurance verification is an advantage.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Ability to multitask, stay organized, and work in a fast-paced environment.
• Basic computer skills and familiarity with office software.
• Reliable, punctual, detail-oriented, and willing to learn.
• Ability to work independently and as part of a team.

What We Offer

• On-the-job training for qualified candidates.
• Supportive and professional working environment.
• Opportunities to develop dental and healthcare administrative skills.
• Opportunity for long-term career growth.

Workplace Safety

Our dental office follows applicable workplace health and safety guidelines, including:

• Personal protective equipment (PPE) provided or required when appropriate.
• Proper sanitizing, disinfecting, and cleaning procedures.
• Infection control protocols in accordance with applicable dental regulations.
• Compliance with applicable OSHA and HIPAA requirements.

How to Apply

If you are dependable, motivated, friendly, and interested in joining a dental healthcare team, we encourage you to apply!

Dental experience is preferred, but candidates with relevant customer service, healthcare, receptionist, or administrative experience are also welcome.