Administrative Assistant I, Center for Alternative Studies

About North Shore Community College:

North Shore Community College is a diverse, caring, inclusive community that inspires our students to become engaged citizens and to achieve their personal, academic, and career goals through accessible, affordable, rigorous educational opportunities that are aligned with our region's workforce needs and will prepare them for life in a changing world. NSCC is one of 15 Massachusetts community colleges, which serves the 26 cities and towns north of Boston. Since its founding in 1965, NSCC has grown from a single leased building to an urban campus in downtown Lynn and a suburban campus in Danvers, and from five to 80 academic programs of study. Nearly 50,000 students have graduated from NSCC. The college is accredited by the New England Commission of Higher Education (NECHE).

Job Description:

Administrative Assistant I, Center for Alternative Studies & Educational Testing

Grade 15, AFSCME Unit position, 37.2 hours/week

Campus Location: Lynn

Work Schedule:

• Monday, Tuesday, Wednesday & Friday; 9:00 am - 5:00 pm;
• Thursdays; 11:00 am - 7:00 pm Remote (remote work subject to change)

SALARY: $2,152.54 biweekly, ($55,966.04 per year) with fringe benefits. An appointment made from outside the bargaining unit (AFSCME) must start at this salary, step #1 of the range or as adjusted in accordance with the AFSCME collective bargaining agreement. Full time benefited employees at North Shore Community College are eligible for a comprehensive benefits package offered through the Commonwealth of Massachusetts. Click HERE for a highlight of these benefits.

At this time, the College is not providing sponsorships for Visas.

GENERAL STATEMENT OF DUTIES:

Provides administrative and testing support for the Danvers campus of the Center for Alternative Studies and Educational Testing while contributing to office planning, financial matters, student intake, registration and record keeping. Supports the Executive Director and works closely with Alternative Studies Coordinator and Testing Coordinator as needed. Contributes to the efficient and welcoming environment of the testing center. Acts as faculty testing liaison with Lynn campus office and departments/divisions within the college community. Assists in the development and implementation of policies and procedures. Maintains records; prepares, reviews and analyzes reports; and performs related work as required.

ESSENTIAL FUNCTIONS:

• Provides initial contact with student and makes referrals to appropriate CAS services.
• Compiles/updates forms and publications including brochures, reports, schedules, and calendars.
• Provides support to Executive Director
• Provides support to CAS Coordinators and Assessment Officers as needed
• Assists departmental staff on routine computer and equipment issues.
• Distributes and proctors online, hybrid, and faculty course testing as needed
• Processes all forms and documents related to Credit for Prior Learning.
• Compiles statistics and runs reports on Credit for Prior Learning and Educational Testing using Cognos. Scans and indexes all documentation for electronic files.
• Trains part-time staff on Testing procedures.
• Alerts Coordinator of Testing and Director of administrative problems as they occur.
• Collects and compiles departmental statistical records.
• Develops and utilizes Banner expertise to access student records.
• Prepares various documents, reports, charts, graphs, and projects as required. Verifies eligibility of students to participate in CAS programs.
• Maintains office records for students and faculty involved in the programs of the Center.
• Distributes forms and copies of records to designated College persons.
• Obtains appropriate signatures on forms; compiles and verifies payment/purchases.
• Makes referrals to other college offices as appropriate. Assists with all test administration in CAS.
• Performs miscellaneous clerical work as required such as the receipt and distribution of mail; collating of brochures; operation of various office machines; reproduction of materials by copy machines.
• Sets up, maintains and/or modifies filing system for past, present and prospective students as well as correspondence and other materials according to established procedures.

The Human Resource Division Classification Specification for this position is available at http://www.mass.edu/forfacstaff/classificationspecs/classspecs-pers.asp or in the Human Resources Department.

SUPERVISION RECEIVED: Executive Director, Center for Alternative Studies & Educational Testing

Requirements:

• Associate's Degree in a related field, plus two years related experience or an equivalent combination of education and experience
• Excellent organizational skills, ability to plan, and complete multiple tasks on schedule.
• Exceptional computer skills' (experience with Banner and Campus Pipeline preferred). Demonstrated ability with Microsoft Word, Access, and Excel
• Ability to maintain accurate records and to prepare and use charts, graphs and tables
• Ability to gather and compile information from records and documents, to prepare general reports.
• Well-developed interpersonal skills with the ability to promote teamwork among staff.
• Excellent oral and written communication skills.
• Ability to establish rapport and maintain harmonious working relationships with faculty, staff and students from diverse backgrounds.
• Ability to exercise discretion in handling confidential information.
• Candidates will be required to pass a CORI/SORI and/or National background check as a condition of employment.

Additional Information:

North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Title IX Coordinator, Affirmative Action and Compliance Officer, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights: TitleIX@northshore.edu

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act, which can be found on the disclosure page of the College's website by clicking here.

In alignment with our mission to provide accessible, affordable, and rigorous educational and employment opportunities, NSCC is committed to supporting individuals with disabilities throughout the recruitment and employment process, and to support fulfilling essential job functions. If you need a reasonable accommodation, please reach out to our ADA/504 Coordinator: Employee_Accom@northshore.edu

North Shore Community College participates in E-Verify.

Application Instructions:

TO APPLY: To be considered for this position click on the "Apply Now" button, you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration:

• Cover Letter, describing your qualifications and experience
• Resume/CV
• Applicants selected for an interview will need to provide the names, address, email and telephone number of at least three current professional references. [References won't be contacted without application notification]

First consideration will be given to those who apply by November 5, 2026.