Job Title: Administrative Assistant
Job Location: Pleasant Prairie, WI [53158]
Pay Rate: $25.00/hr [Weekly]
Shift Timings: 07:30 AM to 04:00 PM [Monday to Friday]
Contract Duration: 08 Months [Temp-To-Hire]
*Job Description:
*
- Serve as the primary customer contact and liaison between customers, sales, and operations teams.
- Provide customer support, process inquiries, prepare quotes, and communicate pricing.
- Create new item specifications and coordinate customer projects.
- Process customer orders and schedule production to meet delivery requirements.
- Monitor order status and inventory levels, proactively addressing potential delays or issues.
- Coordinate outside purchases of materials and services required for customer projects.
- Prepare customized reports and share order and inventory updates with customers.
- Investigate customer concerns and collaborate with the Quality Manager to resolve quality issues.
- Coordinate with internal departments to ensure efficient operations and customer satisfaction.
- Maintain strong customer relationships through timely communication and effective problem-solving.
You should be proficient in:
- Customer Service
- Leadership / People Management
- Standard Operating Procedures (SOPs)
- Business-to-Business (B2B)
- Scheduling Experience
- Contract Negotiation Experience
- Regulatory / Legal Contracts
- Administration
- Clerical
- Office