Administrative Assistant

Job ID: 815720Company: Sigma, Inc.Client: Commonwealth of Massachusetts – Department of Early Education and Care (EEC)Location: 324-R Clark Street, Worcester, MADuration: 7-Month ContractWork Arrangement: On-siteSchedule: Full-time

Job Description

Sigma, Inc. is seeking a reliable and detail-oriented Administrative Assistant to support the Commonwealth of Massachusetts, Department of Early Education and Care (EEC), at its Worcester Regional Office.

The selected candidate will provide front desk coverage, receptionist services, and general administrative support to help ensure efficient daily office operations. This role is ideal for someone with strong customer service, communication, organizational, and clerical skills who enjoys working in a professional office environment.

Candidates with previous experience in administrative support, reception, office coordination, or customer service are encouraged to apply.

Work Location: 324-R Clark Street, Worcester, MA. This is a fully on-site position.

Key Responsibilities

• Greet incoming callers professionally and determine the reason for their calls.
• Answer routine inquiries and provide information, including referrals to appropriate internal and external departments.
• Welcome visitors to the regional office and notify the appropriate personnel of their arrival.
• Provide front desk coverage and general administrative support.
• Handle incoming and outgoing mail, including sorting and distributing correspondence to appropriate staff.
• Maintain familiarity with office equipment and coordinate additional support when needed.
• Monitor office supplies and maintain appropriate inventory levels.
• Coordinate meeting room availability for staff meetings, trainings, and other office activities.
• Maintain accurate records and organized administrative documentation.
• Perform additional clerical and administrative duties as assigned.

Required and Preferred Qualifications

• Previous experience in administrative support, receptionist, clerical, or office assistant positions.
• Excellent customer service and interpersonal communication skills.
• Ability to follow written and verbal instructions.
• Professionalism and sound judgment when handling confidential information.
• Strong organizational skills and attention to detail.
• Ability to maintain accurate records and manage multiple administrative tasks.
• Comfort learning and working with computer systems and office technology.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Knowledge of Massachusetts state government departments and organizational structure is preferred.

Ideal Candidate Background

Candidates with experience in the following positions are encouraged to apply:

• Administrative Assistant
• Office Assistant
• Receptionist
• Front Desk Coordinator
• Office Support Specialist
• Clerical Assistant
• Administrative Coordinator
• Customer Service Representative
• Office Administrator
• Government Office Support Staff

Experience working in government agencies, educational institutions, healthcare facilities, or other professional office environments is a plus.