Administrative Support Assistant

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Administrative Support Assistant

Court Services and Offender Supervision Agency for DC

Court Services and Offender Supervision Agency for DC Headquarters

Office of the Director

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• Summary
• This job is open to
• Duties
• Requirements
• How you will be evaluated
• Required documents
• How to apply

Summary

The position is located in the Office of the Director, Court Services and Offender Supervision Agency for the District of Columbia. The agency is responsible for providing community supervision for offenders on parole, probation and supervised release in the District of Columbia. The Administrative Support Assistant provides comprehensive administrative, technical, and operational support to program managers, staff, and multidisciplinary teams.

Learn more about this agency

Summary

The position is located in the Office of the Director, Court Services and Offender Supervision Agency for the District of Columbia. The agency is responsible for providing community supervision for offenders on parole, probation and supervised release in the District of Columbia. The Administrative Support Assistant provides comprehensive administrative, technical, and operational support to program managers, staff, and multidisciplinary teams.

Learn more about this agency

Overview

Help

Accepting applications

This job will close when we have received 50 applications which may be sooner than the closing date. Learn more

Location

1 vacancy in the following location:

Washington, DC

No matching locations found.

Work site options

Telework eligible No Remote job No Relocation expenses reimbursed No Salary $57,736 - $75,059 per year Pay scale & grade

GS 7

Promotion potential 8

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position.

Appointment type Permanent

Occupations and job series

• 0303 Miscellaneous Clerk And Assistant

Supervisory status No Federal service type This job is in the Competitive Service Represented by a union No

Drug test Yes Security clearance Other Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

• Credentialing
• Suitability/Fitness

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number OD-26-13105700-DEU-DJ Control number 891516800

This job is open to

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Career transition (CTAP, ICTAP, RPL)

Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.

Veterans

Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference

Clarification from the agency

All U.S. Citizens

Duties

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As an Administrative Support Assistant (GS-0303-08), you will:

• Provide comprehensive administrative and operational support to management and program staff to ensure efficient office operations.
• Prepare, review, and maintain a variety of correspondence, reports, spreadsheets, presentations, and other administrative documents using automated office systems.
• Manage records, files, databases, and tracking systems; collect, verify, and maintain information to support reporting, program operations, and organizational decision-making.
• Coordinate meetings, schedules, travel arrangements, and other administrative activities for managers and staff.
• Serve as a liaison with internal and external stakeholders, responding to inquiries and resolving routine administrative and procedural issues.
• Assist with office or program budget, procurement, property, travel, time and attendance, and other administrative support activities in accordance with established policies and procedures.
• Conduct research, compile information from multiple sources, and prepare reports, briefings, and recommendations to support management initiatives and special projects.
• Monitor action items, suspense dates, and workflow activities to ensure timely completion of assignments and compliance with organizational requirements.

Note: Duties and responsibilities may vary based on assigned area.

Requirements

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Conditions of employment

• Must be a U.S. Citizen or National
• Males born after 12-31-59 must be registered for Selective Service, if applicable
• Background security investigation, drug test, and favorable adjudication
• May be required to successfully complete a one year probationary period (unless already completed).
• CSOSA uses E-Verify, if you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.
• All Federal employees are required to have Federal salary payments directly deposited into a financial institution of their choosing.
• This is not a virtual or remote position; you must live within or be willing to relocate within a commutable distance of the duty location which is Washington D.C. (District of Columbia).

Qualifications

To minimally qualify for this position at the GS-07, you must meet all the following requirements:

1. Proficiency Requirement for this position:

Required Skill: Must be able to type a minimum of 40 words per minute on a standard computer or laptop keyboard with no more than three errors to ensure accurate and efficient data entry and documentation.

2. Specialized Experience for GS-07 (Developmental Level) Applicants must have one year of specialized experience equivalent to the GS-06, reflecting foundational administrative support skills. Experience must include:

• Performing routine administrative and clerical tasks such as preparing documents, maintaining records, processing requests, or scheduling meetings.
• Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
• Using office automation tools (Word, Excel, Outlook) to create basic documents, spreadsheets, or reports.
• Assisting with data entry and routine tracking of program or office information.
• Providing exceptional customer service, answering phones, responding to customer inquiries, and routing communications appropriately.
• Provide customer service and technical support via telephone, email, and instant messaging or live chat software.
• Assisting with the office budget.
• Supporting higher-level management and office staff, or program activities through gathering information or preparing routine documentation.
• Following established procedures and guidelines with some independent decision-making in standard situations.
• Maintaining a work or office calendar for upper management or high-level executives.

OR

SUBSTITUTION OF EDUCATION FOR GS-07 SPECIALIZED EXPERIENCE:

One full year of graduate level education or have a bachelor's degree from an accredited college or university with an accomplishing Superior Academic Achievement (Grade point average of a 2.95 or higher on a 4.0 scale or class standing in the upper third of the graduating class or major subdivision) or membership in a national scholastic honor society may be substituted to meet the specialized experience requirement.

Note: Copies of official transcripts and supporting documents to include honor society membership if inducted. Equivalent combinations of successfully completed graduate level education and experience may be used to meet total experience requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

SUBSTITUTION OF EDUCATION FOR GS-07 SPECIALIZED EXPERIENCE:

One full year of graduate level education or have a bachelor's degree from an accredited college or university with an accomplishing Superior Academic Achievement (Grade point average of a 2.95 or higher on a 4.0 scale or class standing in the upper third of the graduating class or major subdivision) or membership in a national scholastic honor society may be substituted to meet the specialized experience requirement.

Note: Copies of official transcripts and supporting documents to include honor society membership if inducted. Equivalent combinations of successfully completed graduate level education and experience may be used to meet total experience requirements.

ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.

PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.

GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Additional information

This announcement will close after 50 applications have been received or at the specified closing date. Whichever comes first.

If you are an eligible Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) applicant, you may apply for special selection over other applicants for this position. Individuals who have special priority selection rights under the CTAP or ICTAP must be well qualified for the position. To be well qualified, applicants must satisfy all qualification requirements for the vacant position and meet the mid-level (scoring between 85 and 89) of the rating criteria for all factors or the established cutoff score. CTAP/ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Additional information about ICTAP and CTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information)

This vacancy announcement may be used to fill future vacancies for identical positions within the next year.

Bargaining Unit Status: Not Eligible

Relocation expenses are not authorized.

Only experience and education obtained by the closing date of this announcement will be considered.

You must meet all qualification requirements within 30 days after the closing date of this announcement and before placement in the position.

CSOSA is an Equal Opportunity Employer.

If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

If you are a veteran with preference eligibility and are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference visit: https://www.usajobs.gov/Veterans.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Accountability
• Attention to Detail
• Customer Service
• Decision Making
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents

Required Documents

Help

You must submit a complete Application Package which includes:

• Your responses to the Online Occupational Questionnaire (This is completed automatically during the apply online process).

To apply for this position,

• Your 2 page resume showing work schedule, hours worked per week, dates of employment and duties performed.
• Other supporting documents:
• Cover Letter, optional
• College transcript(s), if qualifying based on education
• Most recent SF-50, "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service)
• DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities. https://www.usajobs.gov/Veterans.
• Noncompetitive appointment authority documentation, if applicable
• Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)

If you fail to provide these documents, you will be marked as having an incomplete application package and will not be considered any further.

How to Apply

Help

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:

• Click the Apply Online button.
• Answer the questions presented in the application and attach all necessary supporting documentation.
• Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
• If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
• Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
• Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
• Set aside about two (2) hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
• Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us.

To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.

To view the announcement status or your application status: Visit https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Agency contact information

Dwayne Jenkins

Phone 240-882-6710 Email dwayne.jenkins@csosa.gov Address CSOSA

800 North Capitol Street NW Suite 700

Washington DC, DC 20002

US

Next steps

Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Rehabilitation Act of 1973 as amended.

Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.

To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments.

Once you successfully complete the application process, which includes the agency assessment and the USAHIRE Assessment (if you meet the minimum cut-off score), you will receive an acknowledgement e-mail of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements. A review will be made of your online questionnaire and the documentation you submitted to support your responses. A list of Best qualified applicants will be created and sent to the selecting official, and you will be notified via email if this occurs. The selecting official may choose to conduct interviews, and once the selection is made, you will receive a notification of the decision.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

You must submit a complete Application Package which includes:

• Your responses to the Online Occupational Questionnaire (This is completed automatically during the apply online process).

To apply for this position,

• Your 2 page resume showing work schedule, hours worked per week, dates of employment and duties performed.
• Other supporting documents:
• Cover Letter, optional
• College transcript(s), if qualifying based on education
• Most recent SF-50, "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service)
• DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities. https://www.usajobs.gov/Veterans.
• Noncompetitive appointment authority documentation, if applicable
• Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)

If you fail to provide these documents, you will be marked as having an incomplete application package and will not be considered any further.

How to Apply

Help

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:

• Click the Apply Online button.
• Answer the questions presented in the application and attach all necessary supporting documentation.
• Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
• If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
• Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
• Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
• Set aside about two (2) hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
• Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us.

To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.

To view the announcement status or your application status: Visit https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Expand Hide how to apply

Agency contact information

Dwayne Jenkins

Phone 240-882-6710 Email dwayne.jenkins@csosa.gov Address CSOSA

800 North Capitol Street NW Suite 700

Washington DC, DC 20002

US

Next steps

Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Rehabilitation Act of 1973 as amended.

Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.

To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments.

Once you successfully complete the application process, which includes the agency assessment and the USAHIRE Assessment (if you meet the minimum cut-off score), you will receive an acknowledgement e-mail of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements. A review will be made of your online questionnaire and the documentation you submitted to support your responses. A list of Best qualified applicants will be created and sent to the selecting official, and you will be notified via email if this occurs. The selecting official may choose to conduct interviews, and once the selection is made, you will receive a notification of the decision.

Expand Hide next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Court Services and Offender Supervision Agency for DC Headquarters

A FEDERAL CAREER LIKE NO OTHER!!! Are you ready to increase public safety, prevent crimes, reduce recidivism, and support the fair administration of justice in close collaboration with the District of Columbia's community? The Court Services and Offender Supervision Agency (CSOSA) has an opening for a Administrative Support Assistant to join our dedicated team and gain invaluable experience working in the public interest to support the fair administration of justice.

Agency contact information

Dwayne Jenkins

Phone 240-882-6710 Email dwayne.jenkins@csosa.gov Address CSOSA

800 North Capitol Street NW Suite 700

Washington DC, DC 20002

US

Visit our careers page

Learn more about what it's like to work at Court Services and Offender Supervision Agency for DC Headquarters, what the agency does, and about the types of careers this agency offers.

https://www.csosa.gov/

Summary

The position is located in the Office of the Director, Court Services and Offender Supervision Agency for the District of Columbia. The agency is responsible for providing community supervision for offenders on parole, probation and supervised release in the District of Columbia. The Administrative Support Assistant provides comprehensive administrative, technical, and operational support to program managers, staff, and multidisciplinary teams.

Learn more about this agency

Overview

Help

Accepting applications

This job will close when we have received 50 applications which may be sooner than the closing date. Learn more

Location

1 vacancy in the following location:

Washington, DC

No matching locations found.

Work site options

Telework eligible No Remote job No Relocation expenses reimbursed No Salary $57,736 - $75,059 per year Pay scale & grade

GS 7

Promotion potential 8

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position.

Appointment type Permanent

Occupations and job series

• 0303 Miscellaneous Clerk And Assistant

Supervisory status No Federal service type This job is in the Competitive Service Represented by a union No

Drug test Yes Security clearance Other Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

• Credentialing
• Suitability/Fitness

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number OD-26-13105700-DEU-DJ Control number 891516800

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