Administrative Support Specialist

• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
• The Search Committee will not contact references without first verifying permission with the finalist.
• Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
• Do not write 'see resume' on your application when completing the job duties section.
• UNC Charlotte Benefits Information:

• Perform daily audits of meal plan accounts to make sure eligibility requirements are met and that assignments and charges are accurate.
• Manage travel documentation in Concur, helping ensure everything is submitted and processed according to university guidelines.
• Reconcile PCard transactions by reviewing charges, verifying documentation, and ensuring compliance with institutional policies.
• Process departmental purchases and requisitions through 49er Mart in a timely and accurate manner.
• Handle financial transactions, including depositing funds, closing accounts, reconciling transactions, and making sure all required steps are completed and properly documented.
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• Provide high-volume customer support to cardholders, including helping with credentialing, answering questions about meal plan policies and business rules, and resolving issues in a clear and helpful way.
• Maintain departmental databases and operational records.
• Represent our department during University events such as New Student Orientation.
• Other duties as assigned.
• Ability to lift up to 25 lbs.
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• Familiarity with various programs such as Banner, Concur, 49er Mart, and Transact.
• Advanced demonstrated proficiency in Microsoft Office and Google Suite, including experience supporting data management, reporting, and administrative processes.
• Exceptional verbal and written skills with the ability to convey professional information clearly to stakeholders.
• Customer service background
• Excellent analytical and organizational skills.
• University experience preferred
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• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
• The Search Committee will not contact references without first verifying permission with the finalist.
  
• Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
• Do not write 'see resume' on your application when completing the job duties section.
• UNC Charlotte Benefits Information:
  
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Required fields are indicated with an asterisk (*).

1. *
   How did you hear about this employment opportunity?
   • UNC Charlotte Website
   • HERC Job Board
   • Inside Higher Education
   • Mitratech Circa (formerly known as Local JobNetwork)
   • Another Website
   • Agency Referral
   • Advertisement/Publication
   • Personal Referral
   • Other
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2. Where did you learn about this posting?
   

   (Open Ended Question)

3. *
   Do you have a High School Diploma / GED and one (1) year of related office experience or an equivalent combination of education and experience?
   • Yes, I have a High School Diploma/GED and one (1) year of related office experience or an equivalent combination of education and experience.
   • No, I do not have a High School Diploma/GED and one (1) year of related office experience or an equivalent combination of education and experience.
   • 
     
   
   
4. *
   Describe your experience with reconciliations, purchasing or account auditing:
   

   (Open Ended Question)

5. *
   Do you have experience providing high-volume customer service? Please explain:
   

   (Open Ended Question)

6. *
   Do you have knowledge and experience with 49erMart, Concur, Google Workspace, and Microsoft Applications? Please describe your knowledge and experience.
   

   (Open Ended Question)

7. *
   Describe your methodology for meeting important deadlines and organizing and prioritizing your work?
   

   (Open Ended Question)

8. *
   Share an example of explaining policies or procedures to others:
   

   (Open Ended Question)

9. 
   

1. Resume / Curriculum Vitae
2. Cover Letter / Letter of Interest
3. Contact Information for References
4.