Assistant Director of Admissions

About Us

Founded in 1852, GSC is a member of the University System of Georgia. The college has a distinctive legacy of excellent scholarship and service. GSC offers nearly 30 degrees, which includes multiple associate and baccalaureate pathways for students. With an enrollment of over 3,100 students, GSC offers an intimate academic setting with state-of-the-art classrooms and laboratories. In this setting, students receive individualized attention that only a small college with dedicated faculty and staff can provide.

Job Summary

The Assistant Director of Admissions supports the leadership and administration of the Office of Admissions while serving as the primary functional administrator for the College¿s admissions Customer Relationship Management system and supporting CRM communications, data, admissions operations, process improvement, and strategies to achieve institutional recruitment and enrollment goals.

Responsibilities

CRM Administration, Communications, and Data ¿ 40%

• Serves as the primary functional administrator for Element451 and manages CRM functionality, communications, workflows, automations, reporting, and other tools supporting recruitment and enrollment.

• Coordinates CRM cycle preparation, testing, system updates, troubleshooting, and implementation of new functionality.

• Develops, reports, and analyzes recruitment, admissions, enrollment, conversion, and engagement data to support enrollment strategies and decision-making.

• Collaborates with campus partners and vendors to support CRM integration, data integrity, institutional initiatives, and training and support for authorized users.

Admissions Operations and Enrollment Strategy ¿ 35%

• Assists with the daily administration of the Office of Admissions and supports recruitment, admissions, and enrollment strategies.

• Reviews admissions processes and supports the development and implementation of policies, procedures, and business processes to improve efficiency, accuracy, student service, and enrollment outcomes.

• Supports annual admissions cycle preparation, application processing, admissions decisions, reporting, and other enrollment operations.

• Collaborates with campus partners to support effective, consistent, and student-centered enrollment processes across institutional systems.

Leadership, Recruitment, and Departmental Support ¿ 25%

• Provides leadership for assigned Admissions functions, staff training, workflow management, departmental initiatives, and special projects.

• Supervises assigned personnel and supports training, coaching, goal setting, performance management, and staff development.

• Represents the Office of Admissions on committees, workgroups, recruitment programs, campus events, and other institutional activities.

• Provides guidance on complex admissions and enrollment matters and leadership for Admissions operations in the absence of the Director or as delegated.

Required Qualifications

Bachelors degree from an accredited institution.

Three years (3) of related professional experience in admissions, enrollment management, student services, CRM administration, or a related higher education function.

Experience using a CRM, student information system, or comparable enterprise system.

Possession of or ability to obtain a valid drivers license.

Preferred Qualifications

Experience with Element451 or a comparable higher education CRM.

Experience with Ellucian Banner or a comparable student information system.

Previous supervisory, staff training, or functional leadership experience.

Experience with enrollment data, communications, reporting, workflows, or process improvement.

Knowledge, Skills, & Abilities

Knowledge of college admissions, recruitment, enrollment management, and student service principles and practices.

Knowledge of CRM systems, communication strategies, workflow automation, data management, and reporting.

Knowledge of applicable institutional, University System of Georgia, and FERPA policies and requirements.

Skill in data analysis, reporting, problem solving, and process improvement.

Skill in supervising, training, and providing guidance to personnel.

Skill in project management and managing multiple priorities.

Skill in interpersonal relations and oral and written communication.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Institutional Values

Commitment to Excellence: Prioritize high standards in all endeavors, striving for distinction in education, research, and community engagement.

Student Success: Focus on enhancing regional workforce by effectively preparing students for successful careers, thereby ensuring a substantial return on their educational investment.

Innovation and Creativity: Encourage creative thinking and innovative solutions, driving progress and adapting to the evolving needs of our society and the wider world.

Belonging: Embrace and celebrate multiple perspectives, fostering an environment that enriches learning and promotes respect and understanding.

Equal Employment Opportunity

Gordon State College (GSC) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. No person shall, on the grounds of age, color, disability, genetic information, national origin, race, religion, sex, or veteran status (protected status) be excluded from employment or participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any GSC program or activity because of the individuals protected status; nor shall any individual be given preferential treatment because of the individuals protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

For questions or more detailed information regarding this policy, please email the Gordon State College Office of Human Resources at humanresources@gordonstate.edu. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources.

Other Information

This is a full-time, 12-month, exempt (salaried) staff position and includes a comprehensive benefits package. Benefits include:

• Health insurance
• Dental
• Vision
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Life Insurance
• Sick Leave
• Vacation Leave
• Parental Leave
• Retirement
• Employee discounts
• Tuition reimbursement

Background Check

Employment offer is contingent upon completing a background investigation including a criminal background check demonstrating your employment eligibility with Gordon State College, as determined by Gordon State College in its sole discretion, confirmation of the credentials and employment history reflected in your application material and, if applicable, a satisfactory credit check. Applicants may also be subject to a pre-employment drug test.