Company Summary:
At Young Innovations, we foster a dynamic environment where team members make an impact every day as part of a collaborative, inclusive culture. Together, we serve the dental profession and their patients, united in our mission of achieving a Lifetime of Oral Health
We embrace diverse perspectives and encourage bold thinking, challenging traditional approaches with a bias for action. Whether you're looking to expand your skills or grow your career, Young is here to support your goals and continuous learning. At Young, YOU are at the core of what we do.
Position Overview:
You'll like this role if:
Why You'll Love Working Here:
Who you'll work with:
What You'll Do:
Clinical Education (CE) - Sales, Support, and Logistics (40%) - Manages and drives performance outcomes across all clinical education efforts.
Liaises with Key Opinion Leaders (KOLs) to ensure Salvin branded products are consistently and appropriately being utilized, demonstrated, and promoted at surgical courses and meetings.
Attends CE meetings, seminars, and courses to establish and grow customer relationships and drive sales of Salvin products at such events.
Oversees and ensures tradeshow and event logistics are coordinated timely and effectively.
Acts as Team Lead to Charlotte-based sales representative, including providing guidance/direction to work prioritization, resolution of daily issues, and overall management support.
Sales and Product Training (40%) -
Develops, maintains, and refines applicable materials to support sales training, product training (existing and new), and other ad hoc systems or processes training.
Effectively delivers training to: newly hired reps, existing sales/CS reps relative to new product/techniques/processes, and on an as-needed basis to support targeted employee development.
Measures and reports on the results of training efforts in order to identify opportunities for further improvement/enhancement.
Technical/Clinical Product Specialist (20%) - Acts as the 'Subject Matter Expert' relative to Salvin's existing and to-be-launches product portfolio.
Handles elevated/complex technical customer calls and inquiries.
Provides technical and clinical sales support as needed.
Partners with sales management and marketing to share insights which may be utilized in marketing materials, sell sheets, scripts, etc.
Stays abreast of the competitive landscape to best understand how Salvin's existing and potential new products compare.
Other duties as assigned
What You'll Bring:
Physical Requirements/Working Locations - This role works both in an office environment as well as a Distribution environment.
Office/Remote Environment
This position is based in an office environment and is primarily sedentary in nature. It requires regular use of standard office equipment, including computers, phones, photocopiers, scanners, filing cabinets, and fax machines. Some roles may involve wearing a headset and sustained computer use for 8 or more hours per day. Employees may be required to sit, stand, or walk for extended periods, and occasional bending, lifting, or carrying items up to 50 pounds may be necessary.
Manufacturing/Distribution Environment
This position operates in a manufacturing plant environment. The role routinely involves working around machinery, equipment, and moving mechanical parts. The facility may be subject to varying temperatures, loud noise levels, and airborne particles such as dust or chemical fumes, depending on the area of the plant. This role may require periods of standing, sitting, or walking throughout the workday. Occasional bending, lifting, or carrying items up to 50 pounds may be necessary.
Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, control, or feel; reach with hands and arms and talk. Hearing abilities required for this environment include being able to clearly hear and respond to audible alarms, production equipment, forklifts, and other machinery to maintain a safe work environment. Individuals must be able to distinguish and understand verbal communication including instructions, safety warnings, and team discussions, sometimes in an environment with moderate to high background noise.
Young Innovations, Inc. is an Equal Opportunity Employer and E-Verify participating employer.
| Location | Charlotte, NC |