Branch Receptionist - Loch Ridge Branch (Part Time)

• THIS IS A PART TIME POSITION, ONLY APPLY IF INTERESTED IN WORKING PART TIME*

Work Schedule

• Monday - Friday: 8:30am - Close (2- 3 days off per week)
• Saturday: 8:30am - Close
• SATURDAY HOURS INCLUDED*

BRANCH LOCATION

Loch Ridge Branch

8507 Loch Raven Blvd

Baltimore, MD 21286

Company Summary

MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services.

MECU's success in empowering our members to improve their financial well-being and live better dates back to 1936. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live.

WE NEVER COMPROMISE THE MEMBER EXPERIENCE - our goal is to provide the absolute best member experience in all interactions and is the number one factor that we use to differentiate ourselves from our competition.

POSITION SUMMARY:

Under general supervision, acts as first point of contact for members and visitors in our branches. Greets and responds to the basic queries of members; directs member traffic and refers members to Member Service Representative as needed to obtain products information and/or services that best meet their financial needs. Performs quick service transactions such as address updates or PIN resets. Screen calls throughout the day and channel to the proper staff member. Performs various clerical tasks as requested.

Knowledgeable of the credit union's policies, products and services. Exhibits a consistent professional approach including perfect diction, communication skills and pleasing personality when interacting with the members.

QUALIFICATIONS/ADDITIONAL FUNCTIONS:

• Member focused
• Telephone etiquette
• Strong verbal communication
• Computer literate with ability to navigate Microsoft Office suite and core system
• Able to manage multiple priorities
• Dependable, professional, organized
• Able to recognize and act on referral opportunities

EDUCATION:

• High School diploma - Required

EXPERIENCE:

• One (1) year Receptionist/Administrative experience - Required
• One (1) year sales/customer service - Preferred

Compensation

Salary Range per hour, depending on experience and qualifications

• $15.00 - $18.00

Benefits at MECU Credit Union

At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to:

• 401(k) Plan with Employer Match: Secure your financial future with our competitive 401(k) plan, including an employer match to help you save more for retirement.
• Company-Paid Insurance: We provide $10,000 in Life Insurance to give you peace of mind.
• Tuition Assistance: Continue your education and professional development with our tuition assistance program.
• Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through our EAP.
• Parking Discounts: Enjoy discounted parking to make commuting easier.
• Time Off: Take advantage of sick and safe leave to recharge and maintain a healthy work-life balance.

Join MECU and enjoy benefits that truly support you and your family.

PHYSICAL DEMANDS:

While performing the duties of this position, the successful candidate is regularly required to

sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear. The

employee is occasionally required to stand, walk, reach with hands and arms and stoop or kneel.

Must regularly lift and/or move files and equipment up to 15 pounds and occasionally lift/move up

to 25 pound objects. Specific vision characteristics required by this position include close

vision, adjust focus, and view a computer screen for extended periods of time.

Reasonable accommodations may be made to enable individuals with disabilities to perform the

essential functions.

MECU conducts credit, bond and background checks.

MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.