37 Results for

Front Desk Agent Jobs in Maryland

Jobs

Severn, MD30+ days ago

$16–$17 Per Hour

Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security. Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines.

White Marsh, MD30+ days ago

$16–$16 Per Hour

Aberdeen, MD13 days ago

$15–$19 Per Hour

Audits all accounts to ensure they balance, to include such accounts as tray and city ledger, reservation deposits, credit card accounts, and room, food & beverage, and banquet charges. Operates PBX (switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, as well as maintains guest and staff privacy and security.

Hanover, MD30+ days ago

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Rockville, Maryland30+ days ago

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.

Rockville, MD30+ days ago

Part-time

Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Our wellness hotel in Rockville features modern, relaxing guest rooms with in-room fitness equipment, spa-inspired bathrooms, and complimentary nightly tea service.

New!

Glen Burnie, Maryland4 days ago

As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously. We operate over 75 hotels in 20+ states for some of the Nation’s largest REIT’s and private real estate owners, in addition to a large portfolio of individual and family-owned hotels.

North Bethesda, Maryland30 days ago

Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.

Annapolis, MD30+ days ago

Hanover, MD19 days ago

If you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you: A keen eye for detail, time management and great customer service skills. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.

New!

Hanover, MD6 days ago

$16–$18 Per Hour

At Home2 Suites by Hilton Arundel Mills BWI Airport, we’re looking for a Guest Services Agent who enjoys helping people, thrives in a fast-paced environment, and understands that the front desk is more than a transaction—it’s often the first and last impression of a guest’s stay. If you’re someone who notices details, enjoys solving problems, stays calm under pressure, and can shift seamlessly from welcoming a family on vacation to assisting a tired business traveler, we’d love to meet you.

Annapolis, MD11 days ago

Newly updated guestrooms, many with magnificent views, provide a tranquil setting for rest and relaxation; with every amenity considered and every comfort close. On a priceless overlook, set to capture the harbor view, our captivating hotel takes full advantage of the beauty of the bay, while placing the attractions of our historic city within footsteps.

Bethesda, Maryland30+ days ago

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

Annapolis, Maryland30+ days ago

Salisbury, Maryland30+ days ago

New!

Owings Mills, MDToday

30% of duties include completing registration, verifying guest details, assigning rooms, coding electronic keys, promoting loyalty programs, and guiding guests to their rooms with welcome packets. Qualifications include a high school diploma (college preferred), 1-2 years of guest service experience, and strong communication skills.

Baltimore, MD10 days ago

Full-time

Regularly calculates and posts charges, receipts, cash payments, and other forms of credit using accurate, proper cash handling methods and established procedures to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answer inquiries and accept reservations, both in person and by telephone, by accurately communicating hotel rates and information and using suggestive selling techniques to sell room nights, increasing occupancy and revenue.

Lexington Park, MD30+ days ago

Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting or training rooms, and residences. Actively listens to customer requests and responds professionally and appropriately; ensures prompt resolution of pricing conflicts, stay inconveniences, etc.

Lexington Park, MD30+ days ago

Salisbury, Maryland30+ days ago

Gaithersburg, MD30+ days ago

$16.50–$16.50 Per Hour

Sonesta ES Suites Annapolis, MD30+ days ago

Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.

Baltimore, MD30+ days ago

$15.75–$15.75 Per Hour

Experience/Training: Minimum of six months related experience and/or training; Proficient in cash handling procedures; Familiarity with a Point of Sale (POS) system environment; and, Working Conditions: Must be able to stand and remain active for an eight hour shift; Must be able to sit upright for long periods of time; Must be able to walk large areas of the Zoo as needed; Must be able to work in an outdoor weather environment in all seasons and weather, including heat/humidity, cold temperatures, and/or wet conditions; Ability to work a flexible schedule to include weekends, holidays, and special events; and, Must be able to exert up to 35 pounds of force to lift, push, pull, carry, or otherwise move objects. Communication (Internal and External): Responsible for keeping the Director, Managers, and Supervisors fully updated on any issues that may occur during daily operations; Respond appropriately to guests’ questions, comments, or concerns; Communicate with fellow Guest Services Agents by radio contact as needed following Zoo radio etiquette and protocol at all times; and, Contact an appropriate staff member necessary to resolve guest issues.

Baltimore, MD27 days ago

$15–$15 Per Hour

Conduct cleaning in assigned areas to include vacuuming, emptying trash and cleaning bathrooms; Maintain sanitary conditions of the non-public and public restrooms within the zoo grounds; Provide guests with information on all aspects of the Zoo experience such as exhibits, on-ground activities (including times and locations), routes through the Zoo, shuttle, and membership information; Provide guest control, including challenging situations; Use a campus wide radio system to communicate information; Ensure guest safety at all times; · Perform other duties as assigned; and, Adhere to all policies and procedures of the Zoo. Responsible for keeping Director, Managers, and Supervisors fully updated on any issues that may occur during daily operations; Respond appropriately to guests’ questions, comments, or concerns; Communicate with fellow Visitor Services Agents by radio contact as needed following Zoo radio etiquette and protocol at all times; and, Contact an appropriate staff member necessary to resolve guest issues.

Royal Sonesta Harbor Court- Baltimore, MD30+ days ago

Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by Dry Cleaning Company; delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests. Collect and provide comprehensive information and coordinate VIP and/or Priority Club guest requests regarding hotel services, sporting events, places of interest, restaurants, theater, airline, transportation tickets, limousine rentals, sightseeing tours and any other information of interest.

Owings Mills, MD30+ days ago

$16–$17 Per Hour

College Park, MD30+ days ago

$16–$16 Per Year

Baltimore, MD30+ days ago

This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity. Accurately inputting and organizing reservation information via rooming lists, internet, travel agency requests, sales department, and reception with appropriate follow up.

Germantown, MD30+ days ago

$17–$17.50 Per Hour

Baltimore, MD30+ days ago

$45,000–$50,000 Per Year

We are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front desk and guest services operations of our hotel. Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry.

Rockville, Maryland30+ days ago

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

Rockville, MD11 days ago

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Clean and polish counters, shelves, walls, furniture, or equipment in pantry or breakfast area and mop or vacuum floors.

Annapolis, MD10 days ago

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.

Baltimore, MD30+ days ago

$18.50–$21 Per Hour

If you have experience in any of the following types of jobs, we encourage you to apply: _Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales._. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.

Salisbury, MD30+ days ago

Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas. Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager.

Bethesda, MD30+ days ago

At Congressional Country Club, we believe in helping every team member achieve a healthy balance between work and life-and in creating a workplace where great people do great things, together. Perform daily floor maintenance using brushes, water, and approved cleaning agents.

Bethesda, MD30+ days ago

$73,800–$135,300 Per Year

Leverages appropriate corporate (e.g., Global Account Executives, Sales & Marketing Support, eCommerce, Marketing, etc.) and market resources (e.g., sales office, property leadership) to establish pull-through and sustainment of account strategies and selling solutions at the local property level. Location Sales Support East, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (https://www.google.com/maps?q=Sales%20Support%20East%2C%207750%20Wisconsin%20Avenue%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814).

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Front Desk Agent Jobs in Maryland

Part-Time Front Desk Agent ARUNDEL MILLS HOSPITALITY LLC

Front Desk Agent-FT Hampton Inn, Baltimore/White Marsh

Front Desk Agent Fairfield by Marriott, Aberdeen

Front desk agent ARUNDEL SUITES LLC- Residence Inn Arundel Mills

Front Desk Agent Sheraton Rockville

Front Desk Agent Merritt Hospitality, LLC d/b/a HEI Hotels & Resorts

Front Desk Agent Hampton Inn Baltimore Glen Burnie

Front Desk Agent Sage Hospitality

Front Desk Clerk TownePlace Suites Annapolis MD 21401

Guest Service Agent Waterford Hotel Group

Guest Services Agent ARUNDEL MILLS OFFICE LLC

Guest Service Agent Annapolis Waterfront Hotel, Autograph Collection

Guest Service Agent Hyatt Regency Bethesda

Guest Service Agent Hampton Inn & Suites Annapolis

Guest Service Agent Courtyard Salisbury

Guest Services Agent Turf Valley Resort

Guest Services Agent (AM & PM Shifts) Study Hotels

Guest Services Agent Waring Hotels

Guest Services Agent- Home2 Suites Waring Hotels

Guest Service Agent Residence Inn Salisbury

Guest Service Agent ROCKVILLE HOSPITALITY LLC

Guest Service Agent Sonesta

Guest Services Agent - Sales Associate (Part-Time) Maryland Zoo

Guest Services Agent - Custodial Maryland Zoo

Guest Services Agent Sonesta

Guest Services Agent - PM & Overnight HOWARD HOSPITALITY LLC

Guest Service Agent UMD LODGING LLC

Central Reservations Agent - CORP Montage Hotels & Resorts and Pendry Hotel

Guest Service Agent TOWN CENTER HOTELS INC

Guest Service Manager BELLE GROVE ENTERPRISE LLC

Night Auditor Sheraton Rockville

Breakfast Attendant Homewood Suites by Hilton Rockville-Gaithersburg

Night Auditor Hampton Inn & Suites Annapolis

Store Manager Extra Space Storage

House Attendant Residence Inn Salisbury

Housekeeping Attendant Congressional Country Club

Sales Account Executive - International Tour and Travel - Leisure Marriott

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