Business Development Center/Cashier

Fremont, California

Autofill and Review

30+ days ago

Job Description

We are a company that not only sells and services vehicles, we provide a world class buying experience for our guests. Working at Premier Auto Group is more than just a job, it’s a career! We have an amazing management and training team to ensure that each employee has the necessary tools and support to be successful at Premier Auto Group.

We are currently seeking a Service/Sales (BDC Representative)

A BDC position at a car dealership stands for Business Development Center representative, who is responsible for handling inbound and outbound customer communications to generate leads and schedule appointments. The goal of this role is to support the sales and service teams by providing a smooth customer experience through phone calls, emails, and online inquiries, and to increase overall dealership sales.

Responsibilities and functions

Customer communication: Answering calls, responding to emails, and managing online inquiries from potential customers.
Appointment setting: Scheduling appointments for customers to meet with sales or service staff.
Lead generation and management: Nurturing leads and passing on high-potential customers to the sales team.
Customer follow-up: Conducting follow-up calls and providing information to ensure customer satisfaction.
Data and technology: Using the dealership's Customer Relationship Management (CRM) system and other tools to manage customer interactions and data.

Skills and qualifications

Strong communication and interpersonal skills, including professional, positive, and persuasive language.
Proficiency with computers and office software, such as Microsoft Office.
Organizational skills and attention to detail.
Ability to work in a fast-paced environment and handle a high volume of communication.
Adaptability and a customer-focused attitude.
Previous customer service or sales experience is often preferred.

Numbers & Facts

Location	Fremont, California
Website	premiersubaruoffremont.com

Skills

Automotive Salesunmatched
Business Developmentunmatched
Calendar Managementunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Computer Softwareunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Relationship Management (CRM) Systemsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Interpersonal Skillsunmatched
Lead Generationunmatched
Microsoft Officeunmatched
Organizational Skillsunmatched
Persuasion Skillsunmatched
Revenue Growthunmatched
Salesunmatched
Sales Supportunmatched
Telephone Skillsunmatched

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