Skills

Apple iPadunmatched

Background Investigationunmatched

Bakeryunmatched

Communication Skillsunmatched

Customer Experienceunmatched

Customer Support/Serviceunmatched

Follow Throughunmatched

High School Diplomaunmatched

Microsoft Excelunmatched

Microsoft Officeunmatched

Microsoft Outlookunmatched

Microsoft PowerPointunmatched

Microsoft Wordunmatched

Multitaskingunmatched

Order Processingunmatched

Organizational Skillsunmatched

Presentation/Verbal Skillsunmatched

Smartphonesunmatched

Telephone Skillsunmatched

Writing Skillsunmatched

Description

Benefits:

Free food & snacks
Paid time off

Summary of Role: The primary responsibility of this position is to create legendary experiences for customers placing specialty orders via phone, email, and in person at the Hyde Park Busken. Representatives will answer & route calls, work one on one with customers to dream up and design specialty orders, and follow through with the decorating team to ensure all orders meet and exceed the expectations of our customers.

Hours:

Part time
Days vary Monday - Saturday
Shifts vary 6am - 6pm

Job Duties:

Assist with specialty orders via phone, email and in-person at the Hyde Park Busken location
Answer and route all incoming calls in a positive manner using a multi line phone system, taking detailed messages when necessary
Take orders for all products and recommend creative ideas to suit individual customer needs
Follow special orders through the creation process from start to finish ensuring the final product meets and exceeds the customer's expectations

Qualifications:

High School Diploma or equivalent
Previous experience in customer service
Skilled in Microsoft Office Applications (Word, Excel, PowerPoint, Outlook)
Strong sense of ownership and accountability
Excellent written and verbal communication skills
Outgoing and comfortable working with the public
Knowledge and understanding of current technology (smart phones, iPads/tablets, etc.)
Strong organizational skills
Ability to multi-task

Busken Bakery, Inc. offers competitive compensation based on skill and experience along with health, dental, 401K and other benefits. All candidates who are offered a position will be required to successfully complete a background check.

Compensation: $15.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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