Desktop Support Technician

Job Title: Desktop Support Technician

Duration: 6 months of contract with possible extension or conversion

Location: Spokane, Washington 99202

Fed Ex address to be driving: 515 N Havana St Spokane, Washington 99202

Weekly Mileage: 250-350 per week

Summary:

Desktop Support Technician responsible for providing hands-on laptop and desktop break-fix support throughout the Spokane metro and surrounding areas. The role focuses on diagnosing and repairing hardware issues, including hard drives, motherboards, keyboards, and PC peripherals, as well as performing whole-unit swaps when required.

Key Responsibilities:

• As a Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
• Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
• You may also perform whole unit swaps, repair or replace PC peripherals.
• Must have reliable transportation as this role services the metro and surrounding areas.
• Close service tickets in real time in the company Call Management system using Company provide phone.

Required Skills:

• 2+ Years of hands-on experience with laptop and desktop break-fix
• Computer-building background experience preferred
• General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
• Ability to resolve basic / non-complex problems as directed
• Client and/or governmental clearance may be required
• Police or criminal background verification clearance may be required