Director of Admissions
Full-Time | Long-Term Care & Rehabilitation Facility
Now Hiring – Director of Admissions!
We are currently accepting applications for a Director of Admissions to join our team at our long-term care and rehabilitation facility specializing in geriatric care.
We are seeking a motivated, organized, and compassionate professional with excellent communication, leadership, and customer service skills. The ideal candidate will be dependable, detail-oriented, and passionate about helping residents and families navigate the admissions process with confidence and care.
As the Director of Admissions, you will play a key role in welcoming new residents, building relationships with families and referral sources, coordinating admissions and transfers, and promoting the services our facility provides. This position requires strong organizational skills, a positive attitude, and the ability to work collaboratively with facility leadership and healthcare professionals.
About Us
We are a proud subsidiary of Crowne Health Care, an Alabama-based, family-owned network of nursing and rehabilitation facilities. We pride ourselves on providing quality care, offering competitive wages, and fostering a supportive work environment where many of our dedicated employees have built long-term careers.
Quality Care is Our Commitment.
Benefits
- Competitive Pay – Pay Scale Based on Experience
- 401(k) with Company Matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Flexible Spending Account (FSA)
- Paid Time Off (PTO)
- Holiday Pay with No Waiting Period
Qualifications & Requirements
- RN or LPN preferred
- Minimum of one year of experience in admissions, nursing, or a related role within a long-term care facility or similar healthcare setting preferred
- Working knowledge of admissions policies, procedures, regulations, and guidelines governing long-term care facilities
- Strong leadership, organizational, and problem-solving skills
- Excellent interpersonal, communication, and customer service skills
- Ability to build and maintain positive relationships with residents, families, referral sources, and healthcare professionals
- Ability to effectively market and promote the facility to prospective residents, hospitals, placement agencies, and the community
- Ability to manage multiple responsibilities while maintaining accuracy and attention to detail
- Dependable, flexible, and accountable with a positive, team-oriented attitude
- Commitment to resident rights, confidentiality, and providing the highest practical quality of life for residents
Essential Job Responsibilities
Admissions & Resident Coordination
- Coordinate and oversee the admissions process to ensure a welcoming and positive experience for new residents and their families.
- Interview prospective residents and family members to obtain necessary admissions information, documentation, and signatures.
- Provide facility tours to prospective residents, families, and referral sources while highlighting the services and quality care offered by Crowne Health Care.
- Coordinate resident admissions, discharges, and transfers while maintaining effective communication with families and facility departments.
- Maintain accurate resident information, including levels of care and assigned room numbers.
Marketing & Relationship Building
- Develop and maintain strong relationships with hospitals, discharge planners, case managers, placement agencies, and other community referral sources.
- Promote the facility’s services and build positive relationships with prospective residents and families.
- Serve as a knowledgeable and welcoming point of contact for admissions inquiries.
- Work collaboratively with facility leadership and staff to support admissions and occupancy goals.
- Represent the facility professionally while promoting Crowne Health Care’s commitment to quality care.
Documentation & Regulatory Compliance
- Maintain accurate admission and discharge registers, daily and monthly census reports, and other required records.
- Ensure admissions and discharge processes comply with applicable Medicare, state, and facility regulations.
- Maintain organized, accurate, and confidential resident admissions records.
- Follow established facility policies and procedures related to admissions, discharges, and resident rights.
- Promote and protect residents’ personal and property rights.
Teamwork & Resident Experience
- Establish and maintain positive working relationships with residents, families, facility leadership, and departmental staff.
- Communicate effectively with the interdisciplinary team to help ensure smooth resident transitions.
- Provide compassionate, professional assistance to residents and families throughout the admissions process.
- Support a welcoming environment that reflects the facility’s commitment to exceptional customer service and quality resident care.
Join Our Team!
If you are a dedicated professional who enjoys building relationships, helping families, and making a meaningful difference in the lives of others, we encourage you to apply!
Join the Crowne Health Care family and help us continue our commitment to providing quality care to the residents and communities we serve.
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