We are one of the most recognized names in the Mexican QSR space, and we are looking for a high-level Director of Operations to lead our Mid-Atlantic footprint. This isn't just about maintaining the status quo; its about driving aggressive growth and operational dominance in one of the most competitive markets in the country.
We need a strategic powerhouse who can oversee multiple districts, develop a high-performing leadership bench, and ensure that our "fresh-first" Mexican flavors are delivered with unmatched speed and precision across every unit.
The Role: What You'll Do
As the Director of Operations, you are the executive leader of the region. You bridge the gap between corporate vision and field execution.
Strategic Multi-Unit Oversight: Lead a team of District Managers to achieve excellence across your patch. You are responsible for the regions total P&L, EBITDA, and market share.
Cultivate a Leadership Pipeline: You are a talent architect. Your primary goal is to identify, mentor, and promote the next generation of multi-unit leaders.
Operational Innovation: Identify regional trends and implement scalable solutions to improve throughput, reduce waste, and enhance the guest experience.
Brand Integrity: Ensure 100% compliance with brand standards, food safety protocols, and guest service metrics. You set the bar for what "excellence" looks like in the Mid-Atlantic.
Expansion & NSOs: Partner with the development team to oversee new store openings and market entries across the DMV and beyond.
What You Bring to the Table
Experience: 5+ years of executive leadership (Director level or high-level Multi-Unit) in a high-volume QSR or Fast-Casual environment. Mexican/Southwestern category experience is a major plus.
P&L Mastery: Proven ability to manage a multi-million dollar regional budget with a track record of increasing profitability.
Executive Presence: The ability to communicate effectively with C-suite executives while remaining relatable and inspiring to frontline teams.
Market Knowledge: Deep familiarity with the Mid-Atlantic geography, labor laws, and consumer demographics.
The "Founder" Mentality: You treat the region like its your own business, with a relentless focus on detail and long-term sustainability.
The Executive Package
Competitive Salary: $130,000 – $150,000 base salary.
Executive Bonus: Lucrative performance-based incentives tied to regional KPIs.
Comprehensive Benefits: Premium health, dental, and vision plans.
Professional Growth: A seat at the table during strategic regional planning and expansion meetings.
Numbers & Facts
Location
New Jersey
Website
https://www.marcjax.com
Skills
Budget Managementunmatched
Communication Skillsunmatched
Consumer Regulationsunmatched
Demographicsunmatched
Dental Insuranceunmatched
Food Safetyunmatched
Geographyunmatched
Leadershipunmatched
Maintain Complianceunmatched
Market Shareunmatched
Mentoringunmatched
Metricsunmatched
New Store Openingsunmatched
Performance Metricsunmatched
Profit & Lossunmatched
Quality System Requirements (QSR)unmatched
Regulatory Complianceunmatched
Software Patchesunmatched
Sustainabilityunmatched
Team Lead/Managerunmatched
Trend Analysisunmatched
Vision Planunmatched
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