Director, Operations

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Job Title: Director, Operations

Company: NorthEast Provider Solutions Inc.

City/State: Hawthorne, NY

Category: Executive/Management

Department: Prism

Union: No

Position: Full Time

Hours: mon-fri 830a-5p

Shift: Day

Req #: 50519

Posted Date: Nov 10, 2026

Hiring Range: $120,219.96- $168,155.27

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External Applicant link Internal Applicant link

• If you are hired by WMCHealth, your final base salary will be determined based on job-related factors, including employment status (full-time, part-time or per diem), relevant skills, qualifications and experience. Consistent with our commitment to pay equity, we also consider internal equity among similarly situated employees when determining final compensation.

Job Details:

Job Summary:

The Director of Operations has senior management experience in a highly dynamic setting. The Director of Operations will develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives.

Responsibilities:

• Participates in providing/seeking opportunities for continuing education to staff, performance improvement, and continuous quality improvement activities for the office.
• Develops and monitors standards to comply with safety, infection control and customer relations standards.
• Ensures compliance with all regulatory agencies governing health care delivery.
• Establishes/implements goals, objectives, policies, procedures, and systems for the medical office.
• Develops, monitors and analyzes budget and financial information, and utilizes all resources in an effective and economical manner.
• Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals
• Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks
• Devise strategies to ensure growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize costs
• Uphold organization policies and standards, ensuring legislative regulations are followed.

Qualifications/Requirements:

Experience:

Two years in a leadership role in a healthcare setting, required.

Education:

Bachelor's degree in business administration or related field , required. Master's degree, preferred.

Licenses / Certifications:

N/A

Other:

Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management. Proven ability to plan and manage operational process for maximum efficiency and productivity. Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands. Strong working knowledge of industry regulations and legislative guidelines.

About Us:

NorthEast Provider Solutions Inc.

Benefits:

We offer a comprehensive compensation and benefits package that includes:

• Health Insurance
• Dental
• Vision
• Retirement Savings Plan
• Flexible Savings Account
• Paid Time Off
• Holidays
• Tuition Reimbursement

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External Applicant link Internal Applicant link