ENTERPRISE PROJECT MANAGER

DCG ONE is one of the largest privately held marketing service providers in the country. Based in Seattle, with locations in NYC and Maryland, we help companies deliver their brand worldwide through creative, print, and fulfillment services.

ABOUT THE ROLE

The Enterprise Project Manager manages customer support activities related to the production of key, complex customer activity with DCG ONE. This position requires good communication and organizational skills as well as experience in project management and data entry. The ideal candidate must be very comfortable learning and utilizing various software, project management systems, and new technologies. We are looking for someone who has excellent independent judgement and discretionary decision-making skills to manage multiple projects in a fast-paced environment. If this sounds like the right opportunity for you, we would love to hear from you. Apply today!

BENEFITS

• Paid Time Off
• Medical, Dental, Vision
• Life/AD&D Insurance
• 401(k) with matching
• Accident Insurance
• FSA, HSA
• 9 Paid Holidays
• Monthly Cookie Days!

RESPONSIBILITIES

• Exercise a high degree of discretion to successfully manage projects.
• Work closely with multiple internal departments to ensure that all stakeholders are informed about updates or changes to jobs in process.
• Accurately translate specifications and scheduling into MIS systems.
• Complete all necessary sub-forms (proof requests, pre-flight forms, special instruction sheets, inventory forms, shipping requests, etc.) and distributes all necessary paperwork to the appropriate departments.
• Liaise between customer, sales, creative agency, project management, and production staff.
• Coordinate installation activity with customers and DCG ONE installation manager.
• Work with Solution Support team to create and maintain any custom programs needed for specific accounts/projects.
• Manage multiple conflicting priorities.
• Maintain confidential or sensitive information.

QUALIFICATIONS

• At least three (3) years of experience in sales or project management.
• Three (3) to five (5) years of experience in print production or marketing agencies.
• Knowledge of print production.
• High school diploma or GED.
• May be required to complete and pass Public Trust Security Clearance.

ESSENTIAL ABILITIES

• Project Management
• Excellent Customer Service Skills
• Problem Solving/Analysis
• Strong Computer Skills, including PCs and Microsoft Office software
• Excellent Written and Oral Communication Skills
• Multi-Tasking and Prioritizing Skills
• Detail Orientated
• Dependable and Reliable
• Willingness to Cross-Train
• Initiative and Independence
• Collaboration and Teamwork
• Flexibility and Adaptability

PHYSICAL REQUIREMENTS

• Prolonged sitting and extensive data entry and typing
• Minimal lifting of office equipment and supplies
• May be required to frequently lift up to 10 lbs
• Hand dexterity and strength
• Flexibility in work hours may be required

WORK ENVIRONMENT

This position is predominantly held in a clerical environment and may also work or access the production floor in an industrial warehouse setting.

• This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
• While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts, and vibration. The noise level in the work environment can be loud.

DCG ONE does not tolerate discrimination of any type and offers equal employment opportunity to all qualified persons without regard to race, color, religion, sex, natural origin, age, disability or medical condition, sexual orientation, marital status, veteran status, or any other considerations made unlawful by Federal, State, or local laws. We believe in providing eligible and qualified employees with opportunities to advance. DCG ONE is an at-will employer.