Executive Director

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• Chick-fil-A Hartland
• Executive Director

Executive Director

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Full-time

Starting at $28.00 per hour

Chick-fil-A Executive Director | Hartland, MI

JOIN OUR LEADERSHIP TEAM!

Are you a results-driven leader passionate about operational excellence, developing high-performing teams, and creating a culture of genuine care?

Chick-fil-A Hartland is seeking an Executive Director who leads with integrity, a heart for service, and a commitment to excellence. This leader will oversee restaurant operations, develop future leaders, drive business performance, and ensure exceptional experiences for guests and team members.

What You Can Expect:

Pay:

Competitive pay starting at $28/hour, based on experience and qualifications, with opportunities for growth and advancement.

Schedule:

• Minimum of 40 hours per week, including Fridays and Saturdays, with flexibility based on restaurant needs
• Sundays off
• Dedicated time for strategic planning, business management, and leadership development

Responsibilities:

• Oversee daily restaurant operations, ensuring efficiency, operational excellence, and exceptional hospitality.
• Lead, coach, and develop department directors and leadership teams to drive performance and accountability.
• Partner with the Owner/Operator to execute the restaurant's vision, strategic goals, and business objectives.
• Manage key financial metrics, including sales, labor, food costs, profitability, and operational efficiency.
• Oversee Front of House and Back of House operations, ensuring food quality, safety, speed of service, and guest satisfaction.
• Foster a culture of genuine care, servant leadership, accountability, and continuous improvement.
• Develop strategies to strengthen employee engagement, retention, leadership development, and guest satisfaction.
• Analyze financial reports, operational metrics, and performance trends to identify opportunities for improvement.
• Oversee staffing, workforce planning, training, and performance management in partnership with department leaders.
• Ensure compliance with Chick-fil-A standards, food safety regulations, employment laws, and restaurant policies.
• Lead strategic initiatives that improve operational processes, business performance, and long-term growth.
• Communicate goals, recognize achievements, and inspire leaders to consistently deliver excellence.

We're Looking for a Leader Who:

• Has a high school diploma or equivalent; a degree in Business, Hospitality, or a related field is preferred.
• Has three or more years of restaurant management or senior leadership experience, preferably in a high-volume environment.
• Has previous Chick-fil-A leadership experience, which is a plus.
• Has flexible availability and reliable transportation.
• Demonstrates integrity, professionalism, dependability, and strong business judgment.
• Has a passion for hospitality, people development, and operational excellence.
• Understands restaurant operations, financial management, and business performance.
• Can effectively coach, develop, and hold leadership teams accountable.
• Communicates clearly, builds strong relationships, and makes sound decisions.
• Is organized, proactive, and capable of managing multiple priorities in a fast-paced environment.
• Uses data and performance metrics to drive results and continuous improvement.
• Takes ownership, supports the restaurant's vision, and leads by example.
• Embraces servant leadership by empowering others and fostering a culture of genuine care.

Physical Requirements:

Ability to perform physical tasks associated with restaurant operations, including standing for extended periods and lifting, reaching, bending, twisting, pushing, pulling, squatting, grasping, and arm-hand coordination as required by the position.

Benefits:

• Sundays off
• Paid time off
• Competitive pay
• Complimentary employee meal when working
• Leadership development and advancement opportunities
• Scholarship opportunities for eligible team members
• Access to discounts through Chick-fil-A partnerships
• Wellness stipend
• Cell phone stipend

Why Chick-fil-A?

At Chick-fil-A, being an Executive Director is more than just a job. It's an opportunity to lead with purpose, drive business success, develop future leaders, and make a lasting impact on the team and community.

If you're ready to lead with purpose, develop people, and help create an exceptional restaurant experience, we'd love to meet you!

Apply today to join our leadership team.

Work schedule

• 8 hour shift
• Weekend availability
• Monday to Friday
• Day shift
• Night shift

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Employee discount
• Other

Chick-fil-A - Chick-fil-A Hartland

10587 Highland Rd, Hartland, MI, 48353

Apply

This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.