Front Desk Agent

The Hotel Earl is seeking a friendly, dependable, and customer-focused Front Desk Agent to join our hotel team. The ideal candidate will provide exceptional guest service while assisting with front desk operations and hotel bar service.

Key Responsibilities

• Welcome guests and manage check-ins, check-outs, and reservations.

• Handle guest inquiries, payments, and requests professionally.

• Prepare and serve alcoholic and nonalcoholic beverages.

• Maintain a clean, organized front desk and bar area.

• Follow hotel standards and responsible alcohol service regulations.

• Work collaboratively with team members to ensure guest satisfaction.

Qualifications

• Previous hotel, customer service, or bartending experience preferred.

• Basic knowledge of beer, wine, and cocktail preparation.

• Strong communication and multitasking skills.

• Dependable, professional, and guest-focused.

• Flexible availability, weekends, and holidays are required.

• Must meet legal requirements for serving alcohol.

Benefits

• Competitive hourly pay plus potential bartending tips.

• Medical, dental, and vision insurance.

• Paid time off (PTO).

• 401(k) retirement plan.

• Employee hotel discounts.

• Training and career advancement opportunities.

Benefits are subject to eligibility and company policies.