Front Desk Agent Jobs in the United States

Laguna Development Corporation

Albuquerque, NM

Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit). Build relationships and loyalty with guests through sincere and meaningful interactions both in person and on the phone (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact and verbally greet guests.

Hired by Matrix

Alpharetta, GA

While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations.

Laguna Development Corporation

Albuquerque, NM

Perform night manager and front desk clerk related duties including, but not limited to: process room reservations; check-in/out guests; assign rooms; post charges to guest accounts, make corrections/adjustments as needed; support the PBX operator; handle guest requests, complaints and service recovery issues promptly and professionally; cashier in accordance with front desk cashiering procedures; refer guests to other local hotels when necessary. Prepare and process the end of day procedures to include posting room and tax charges, credit card deposit, distribute daily closing financial reports to hotel management and finance department, review and audit all front desk paperwork, and audit all accounts to ensure correct ledger balances for credit card transactions, venue charges and daily charge summaries.

Strategic Staffing Solutions

Questa, NM

Manage Customer needs(Service Level Agreement) To evaluate the current Helpdesk processes, staff and staffing responsibilities and flows and identify gaps and commonalities implement short term/interim solutions to meet the Enterprise Plan requirement accessibility. • End-to-end problem management (ITSM), Access Control, Password Reset, problem resolution through technical scripts and knowledge base, For Applications: How To's, Printer Installations, GUI installs / updates.

Emerson Hospital

$35000 - $42000 Per year

Concord, MA

Must maintain a calm and professional demeanor as well as ensure efficiency and exemplary patient/customer satisfaction in a busy clinical atmosphere. He/She will handle high call volume as well as direct patient reception and medical and rehabilitation provider communication.

Aloft OSU

Columbus, OH

Job Summary: Service guests of hotel by greeting, performing guest transactions, answering the telephone, operating necessary front office equipment, etc. to ensure high-quality guest relations. Proficiency of English Language for understanding business letters, memos, customer interaction, presentations, demonstrations, employee direction, audits etc.

AMPED FITNESS LLC

$12 Per Hour

SAINT PETERSBURG, FL

Create Energy: Infuse every interaction with enthusiasm and energy, ensuring our members leave feeling motivated and excited about their fitness journey. Support and Assist: Coordinate with our team to keep everything running smoothly, from scheduling tours to handling membership inquiries.

Nagler Group

Bradford, MA

Our client is seeking a reliable and customer-focusedFront Desk Assistantto join our team. This role is vital to our daily operations, ensuring smooth communication and office support.

Nagler Group

Concord, MA

You'll play a key role in managing front desk coverage, greeting guests, locking main doors, and providing administrative support. This role is perfect for someone with experience in an administrative setting who enjoys providing excellent service to residents and visitors.