Benefits:- Employee discounts
- Flexible schedule
- Opportunity for advancement
About Us:Vogue Lashes & Spa has been serving the Hampton Roads community for over 8 years, providing top-notch beauty services. Our clients love us for our exceptional service and talented team, while our employees appreciate our commitment to professional growth and a supportive work environment.
About the Role:Join our vibrant team at Vogue Lashes & Spa as a Front Desk Assistant! In this dynamic role, you will be the first point of contact for our clients, ensuring a warm and welcoming atmosphere while managing daily operations in our beauty spa. We offer flexible scheduling and opportunity for advancement for candidates looking to grow at Vogue Lashes & Spa.
Responsibilities:- Greet clients with a friendly and professional demeanor upon arrival.
- Manage appointment scheduling and confirmations for various beauty services.
- Answer phone calls and respond to inquiries with accurate information.
- Process payments and maintain accurate financial records.
- Maintain a clean and organized reception area to enhance client experience.
- Assist with inventory management and product sales.
- Coordinate with beauty professionals to ensure timely service delivery.
- Handle client feedback and resolve issues to ensure satisfaction.
Requirements:- High school diploma or equivalent; experience in a beauty or spa environment preferred.
- Excellent communication and interpersonal skills with a customer-focused attitude.
- Proficient in using scheduling software and basic computer applications.
- Strong organizational skills and ability to multitask in a fast-paced environment.
- Professional appearance and demeanor that reflects the spa's brand.
- Ability to work flexible hours, including evenings and weekends.
- Previous experience in a receptionist role is a plus.
- Passion for the beauty industry and a desire to help clients feel their best.
Our MissionTo enhance the natural beauty of our guests by artistry, expertise, and innovation.
Job Types: Full-time, Part-time
Pay Structure: Hourly + Commission from Product Sales
Expected hours: 40 per week
Work Locations we are hiring for: Virginia Beach - Town Center, Norfolk - ODU, Norfolk - East Beach