Job Title: Front Desk Liaison
Location: Albany, LA
Position Type: Full-Time | Hourly
Industry: Automotive / Diesel Repair
Position Overview
We’re looking for a dependable Front Desk Liaison to support our office operations. This role is strictly support-based — assisting the service writers, office staff, and management by keeping the front desk organized, professional, and running smoothly.
This position is ideal for someone who’s friendly, detail-oriented, and thrives in a fast-paced shop environment without the pressure of sales or decision-making.
Key Responsibilities
- Greet customers professionally (in person & by phone)
- Answer and route incoming calls appropriately
- Assist service writers with basic administrative tasks
- Schedule appointments and relay messages accurately
- Maintain front office organization and cleanliness
- File paperwork, scan documents, and enter basic data
- Support daily office flow as needed (no sales responsibilities)
What This Role Is NOT
- Not a service writer
- Not a sales or commission role
- No estimating or pricing responsibilities
- No management duties
This is a support position only.
Qualifications
- Strong communication and people skills
- Basic computer knowledge (email, scheduling, data entry)
- Professional appearance and attitude
- Reliable, punctual, and team-oriented
- Prior front desk or office support experience is a plus, but not required
Pay & Schedule
- Hourly Pay: Competitive, based on experience
- Schedule: Monday–Friday (day shift)
- Benefits: Consistent hours, stable work environment, supportive team
Why Join Us
- Low-stress, clearly defined role
- Supportive office and shop team
- Opportunity to gain experience in a growing operation
- Respectful, professional work environment
Work schedule
- 10 hour shift
Supplemental pay
- Safety bonus
- Tips
Benefits
- Other
- Employee discount