Front Desk Receptionist

Short Overview of Responsibilities

Greet residents, guests, and vendors in a friendly and professional manner.
Answer incoming phone calls, respond to emails, and direct inquiries appropriately.
Assist residents with general questions, requests, and community information.
Monitor visitor access and maintain accurate guest and vendor logs.
Coordinate package deliveries, incoming mail, and resident notifications.
Assist HOA management with scheduling, administrative tasks, and recordkeeping.
Communicate community announcements, updates, and maintenance notices.
Maintain a clean, organized, and welcoming front desk and lobby area.
Address resident concerns professionally and escalate issues to management when necessary.