Front Desk Receptionist

Benefits:

• Commission on membership sales
• Monthly bonuses and sales contests
• Complimentary monthly massage or facial
• Free uniforms
• Opportunity for advancement
• Training & development
• Competitive salary
• Employee discounts
• Flexible schedule

Hand & Stone Massage and Facial Spa - Weston, FL (4454 Weston Rd, at the Davie line)

$17-$20 per hour total earnings | Full-Time and Part-Time | Evenings and weekends required

Read this part first: this is a sales role at a front desk. You'll greet guests and answer phones, but you'll also explain memberships and ask for the sale - every day, with a goal attached. If that sounds like your kind of work, keep reading.

Easy commute from Weston, Davie, Southwest Ranches, Pembroke Pines, Miramar, Cooper City, and Plantation.

WHAT YOU CAN EARN

• $15-$16 per hour base, guaranteed - you're paid hourly no matter what you sell
• $30 commission on every membership you sell
• Monthly performance bonuses, team contests, and incentives
• A complimentary massage or facial every single month
• Employee discounts on spa services and retail
• Paid training and ongoing coaching

Front desk associates who work the phones and ask for the sale clear $17-$20 an hour once commission lands. There's no cap on it. The ceiling is yours to set.

THE SCHEDULE - READ THIS BEFORE YOU APPLY

• Evenings and weekends are required. That's when guests book, and that's where your commission is.
• Some holidays as needed
• Full-time and part-time both available
• Reliable transportation and on-time attendance, every shift

If evenings and weekends don't work for your life, this isn't the right fit - and we'd both rather know now.

WHAT YOU'LL DO

• Welcome guests, answer phones, and book massage and facial appointments
• Explain membership benefits and confidently ask for the sale - you'll carry a monthly goal
• Call and text guests to fill the schedule and recover cancellations fast
• Prebook every guest for their next visit and recommend upgrades and retail
• Check guests in and out accurately on our booking and point-of-sale system
• Keep the front desk clean and organized, and support the therapists and estheticians through busy shifts

WHAT WE'RE LOOKING FOR

• Customer service, front desk, retail, hospitality, fitness, or medical office experience
• Comfortable asking for the sale - and comfortable hearing no
• Friendly, confident, and clear on the phone
• Reliable and punctual, week in and week out
• Comfortable with computers, scheduling software, and POS systems
• Spa, gym, hotel, or medical front desk experience is a plus
• Bilingual English/Spanish is a plus

WHERE THIS GOES

Top performers move up to Lead Spa Associate, Assistant Spa Manager, and Spa Manager. We're a growing multi-location Hand & Stone group and we promote from within.

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