Job description:
Our Premier and Newly expanding Health Club in Harlem, NYC is looking to hire a Front Desk Supervisor that will assist the General Manager with front desk operations. Duties include:
- Managing the workflow of their employees, creating team schedules and delegating tasks
- Assessing the work performance of their employees and identifying areas that need improvement
- Ensuring that business goals, deadlines and performance standards are met with the front desk staff
- Training and onboarding new hires to make sure they understand their roles at the front desk
- Setting goals for workers and making sure they comply with the company’s plans and objectives
- Selling memberships
- Inventory Tracking
- Taking care of member needs
Computer skills are required to learn our POS System. MUST have a passion for Fitness. Must have at least 2 years Customer Service experience.