Mercedes-Benz of Alexandria is seeking a dedicated and personable Full-Time Front Desk Concierge to join our team in Alexandria, VA. This role is essential in providing a welcoming and professional first point of contact for our clients and visitors while supporting the smooth daily operations of the dealership.
Responsibilities
- Warmly greet and assist customers as they arrive at the dealership, ensuring a positive first impression.
- Direct inquiries to the appropriate departments, and take accurate messages when necessary.
- Maintain a clean, organized, and inviting reception area to reflect the high standards of Mercedes-Benz of Alexandria.
- Assist with administrative tasks such as data entry, filing, and processing paperwork for the General Manager and the BDC Manager
- Coordinate with team members to ensure seamless communication and customer service.
- Handle customer questions and concerns with professionalism and escalate issues appropriately
Requirements
- Proven experience in a receptionist, administrative, or customer service role, preferably in the automotive or luxury retail industry.
- Excellent verbal and written communication skills.
- Strong organizational skills with an ability to multitask efficiently.
- Proficient with Microsoft Office Suite and experience with phone systems.
- Friendly, approachable demeanor with a professional appearance.
- Ability to work full-time. Tuesday-Friday 10am-7pm, Saturday 9am-6pm.
Benefits
- Competitive hourly compensation ranging from $22.00 to $24.00, paid bi-weekly.
- Opportunities for professional growth and development within a prestigious automotive brand.
- Supportive work environment focused on teamwork and customer satisfaction.
- Comprehensive benefits package including health insurance, retirement plans, and employee discounts.
About the Company
Mercedes-Benz of Alexandria is a premier dealership committed to delivering an exceptional luxury automotive experience. Rooted in a tradition of excellence, we pride ourselves on our knowledgeable staff, outstanding customer service, and dedication to upholding the high standards of the Mercedes-Benz brand. Join us to be part of a dynamic team that values integrity, professionalism, and passion for automotive excellence.